Categories
Great Women in Compliance

Harper Wells-Training Update

Welcome to the Great Women in Compliance Podcast, co-hosted by Lisa Fine and Mary Shirley. We have not done a training episode in a while so this week we invited Harper Wells, Chief Compliance Officer of Learning Pool, to share her insights as a Compliance expert working for a training company. Harper shares what it’s like being a CCO within a service provider and then takes us on a journey of the latest and greatest elements of training in Ethics and Compliance programs.  Harper and Mary address some considerations on the potentially controversial topic of testing out of Compliance training. We end this episode with some advice and encouragement for non lawyers like Harper, with their eye on the prize for a CCO role.

The Great Women in Compliance Podcast is on the Compliance Podcast Network with a selection of other Compliance related offerings to listen in to.  If you are enjoying this episode, please rate it on your preferred podcast player to help other likeminded Ethics and Compliance professionals find it.  If you have a moment to leave a review at the same time, Mary and Lisa would be so grateful.  You can also find the GWIC podcast on Corporate Compliance Insights where Lisa and Mary have a landing page with additional information about them and the story of the podcast.  Corporate Compliance Insights is a much-appreciated sponsor and supporter of GWIC, including affiliate organization CCI Press publishing the related book; “Sending the Elevator Back Down, What We’ve Learned from Great Women in Compliance” (CCI Press, 2020).

If you enjoyed the book, the GWIC team would be very grateful if you would consider rating it on Goodreads and Amazon and leaving a short review.  Don’t forget to send the elevator back down by passing on your copy to someone who you think might enjoy reading it when you’re done, or if you can’t bear parting with your copy, consider it as a holiday or appreciation gift for someone in Compliance who deserves a treat.

You can subscribe to the Great Women in Compliance podcast on any podcast player by searching for it and we welcome new subscribers to our podcast.

Join the Great Women in Compliance community on LinkedIn here.

Categories
The Compliance Life

Stephen Martin – Into the CCO Chair and Beyond

The Compliance Life details the journey to and in the role of a Chief Compliance Officer. How does one come to sit in the CCO chair? What are some of the skills a CCO needs to success navigate the compliance waters in any company? What are some of the top challenges CCOs have faced and how did they meet them? These questions and many others will be explored in this new podcast series. Over four episodes each month on The Compliance Life, I visit with one current or former CCO to explore their journey to the CCO chair. This month, my guest is Stephen Martin, CCO at Skillsoft on his path to the CCO Chair.

In this concluding episode, moves into the CCO Chair at Skillsoft, he talks about his current role and the challenges of bringing a compliance program to a compliance product and services organization. He reflects on some of the key lessons he learned throughout his career leading up the CCO role. He concludes by looking down the road at where the CCO and the compliance profession will be in 2030.

Resources

Stephen Martin LinkedIn Profile

Categories
Innovation in Compliance

Corporate Case Management in the Era of the DoJ’s Monaco Memo: Episode 5 – Data Drives Prevention

Welcome to a special podcast series, Corporate Case Management in the Era of the DoJ’s Monaco Memo, sponsored by i-Sight Software Solutions. Over this five-part podcast series, I visit with Jakub Ficner, Director of Partnership Development at i-SIght. This series considers how the Monaco Doctrine and Monaco Memo have impacted compliance in several key areas. In this concluding Part 5, we consider how data and data analytics are even more critical after the Monaco Memo and how using data can drive prevention and detection.

Highlights include:

  • How does ongoing monitoring lead to continuous improvement, and how does it relate to investigations?
  • How your investigative protocol can supplement ongoing monitoring.
  • How the outlays for your investigative process are a critical step going forward.
  •  Employing root cause analysis, corrective actions, and preventative action recommendations can provide valuable data from a holistic perspective.

For more information, check out i-Sight here.

Categories
Sports and Compliance

Colt’s Hiring of Jeff Saturday

Welcome to the Sports and Compliance podcast. For the longest time, I have wanted to have a podcast on the intersection of Sports and the World of Compliance and Ethics, both for those stories as they play out on the Sports Page and for the lessons they provide to business executives and compliance professionals. In this podcast series, I am joined by one of the top compliance commentators, Stephen Martin, CCO at Skillsoft. Together, we will use our love of sports and competition to discuss current ethical issues in sports, look at compliance through a sports lens, and determine how the world of sports and its stories can guide the compliance professional.

In this episode, we consider the hiring by the Indianapolis Colts of Jeff Saturday to be a head coach. Saturday is a former All-Star player, playing most of his career for the Colts. He was hired as interim coach after Frank Reich’s firing. Owner Jim Irsay hired him. We consider whether he was hired to tank and the implications around that issue. The Colts did not follow the Rooney Rule, and we consider that issue. What does this hire say about the NFL coaching fraternity? Saturday won his first game against the Las Vegas Raiders.

We take a deep dive into the hire through a corporate compliance program lens and consider what happens if you bring in an inexperienced CCO to run your compliance function.

Categories
Innovation in Compliance

Corporate Case Management in the Era of the DoJ’s Monaco Memo: Episode 4 – The Fair Process Doctrine

Welcome to a special podcast series, Corporate Case Management in the Era of the DoJ’s Monaco Memo, sponsored by i-Sight Software Solutions. Over this five-part podcast series, I visit with Jakub Ficner, Director of Partnership Development at i-SIght. This series considers how the Monaco Doctrine and Monaco Memo have impacted compliance in several key areas. In this Part 4, we look to consider the Fair Process Doctrine and how the Monaco Memo emphasized the requirements as laid out under the DOJ’s Evaluation of Corporate Compliance Programs and its Update.

 

Highlights include:

  • What are DOJ expectations?
  • The stakeholders needed to be involved with determining, recommending, and implementing that outcome based on your investigation.   
  • Why consistently applying the same disciplinary actions based on the nature of substantiated elements is critical.
  • What is the Fair Process Doctrine?
  • Following the Fair Process Doctrine is critical for the credibility of your investigative protocol.

For more information, check out i-Sight here.

Categories
Innovation in Compliance

Corporate Case Management in the Era of the DoJ’s Monaco Memo: Episode 3 -Ethical Investigations

Welcome to a special podcast series, Corporate Case Management in the Era of the DoJ’s Monaco Memo, sponsored by i-Sight Software Solutions. Over this five-part podcast series, I speak with Jakub Ficner, Director of Partnership Development at i-Sight Software. This series considers how the Monaco Doctrine and Monaco Memo have impacted compliance in several key areas. In this Part 3, we look at ethical investigations and how to allow your organization to meet the strictures of the Monaco Memo. Highlights include:

  • How did the Monaco Memo impact investigations?
  • The importance of keeping the reporter informed.
  • Why consistency and transparency are key aspects of the investigative process.
  • Creating an audit trail is in your investigation protocol.

For more information, check out i-Sight here.

Categories
The Compliance Life

Stephen Martin-Move into Compliance Consulting

The Compliance Life details the journey to and in the role of a Chief Compliance Officer. How does one come to sit in the CCO chair? What are some of the skills a CCO needs to success navigate the compliance waters in any company? What are some of the top challenges CCOs have faced and how did they meet them? These questions and many others will be explored in this new podcast series. Over four episodes each month on The Compliance Life, I visit with one current or former CCO to explore their journey to the CCO chair. This month, my guest is Stephen Martin, CCO at Skillsoft on his path to the CCO Chair.

From the corporate world, Martin moves to the compliance consulting world, first at Baker & McKenzie and later moving to StoneTurn. Martin literally traveled the globe (multiple times) both investigating allegations of bribery and corruption and building out best practices compliance programs. He also began teaching a compliance course at the University of Denver and reflects on lessons from that experience. He concludes by talking about the need for a personal brand and how he created one.

Resources

Stephen Martin LinkedIn Profile

Categories
Innovation in Compliance

Corporate Case Management in the Era of the DoJ’s Monaco Memo: Episode 2-Strategic Triage

Welcome to a special podcast series, Corporate Case Management in the Era of the DoJ’s Monaco Memo, sponsored by i-Sight Software Solutions. In this series, I am joined by Jakub Ficner, Director of Partnership Development at i-Sight. Over this series, we detail the changes wrought by the Monaco Memo and how compliance professionals can respond to these new challenges. In this Part 2, we look at the need for active triage in your investigative protocol to allow your organization to meet the strictures of the Monaco Memo. Some of the highlights include:

  • What is triage in a best practices compliance program?
  • Why triage is as important as the original report coming in.
  • How to document triage for regulators.
  • What to do when new issues are discovered
  • Why is the ability to ultimately learn from your collected data a key outcome?

For more information, check out i-Sight here.

Categories
Creativity and Compliance

Corporate Compliance and Ethics Week, Part 5-Compliance Week as a Stepping Stone

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this concluding episode, Ronnie and Tom finish their five-part series on creative ideas you can use during Corporate Compliance and Ethics Week 2022.

In this Part 5, we wrap up our series on things you can do to foster greater communication for your compliance messaging. You should use compliance communications to educate and entertain. They should be designed to influence employee behavior. Tom and Ronnie agree that Corporate Compliance and Ethics Week initiatives should only be seen as a starting point and must be followed up throughout the year.

Some of the ideas include:

§  Have Managers lead compliance-related discussions; you can create toolkits for them with talking points.

§  Have senior management discuss an ethical dilemma they faced and how they resolved it.

§  Use real-world examples to stress your company’s values.

§  Any initiatives you begin must be followed up throughout the year.

Resources:

Ronnie Feldman (LinkedIn)

Learnings & Entertainments (LinkedIn)

Ronnie Feldman (Twitter)

Learnings & Entertainments (Website)

60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials,” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline, and the E&C team as helpful advisors and coaches.

Workplace Tonight Show! Micro-learning – a library of 1-10-minute training and communications wrapped in the style of a late-night variety show that explains corporate risk topics and why employees should care.

Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.

Categories
Creativity and Compliance

Corporate Compliance and Ethics Week 2022, Part 4-Speakers and Keynotes

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection – all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this episode, Ronnie and Tom continue their five-part series on creative ideas you can use during Corporate Compliance and Ethics Week.

In this Part 4, we introduce the idea of bringing outside speakers and having them visit with your employees. You can expand this to a keynote talk, all of which is designed to help build your compliance brand within your organization. Tom and Ronnie agree that Corporate Compliance and Ethics Week initiatives must be followed up throughout the year.

Some of the ideas include:

  • One of the ideas Ronnie put forward was to have an Art Show around compliance.
  • How about a nationally or even internationally famous Keynote Speaker about business ethics?
  • Someone from outside your organization might well have more credibility on overall ethics.
  • The speakers should give your employees pause to think more about business ethics and compliance.

Resources:

Ronnie Feldman (LinkedIn)

Learnings & Entertainments (LinkedIn)

Ronnie Feldman (Twitter)

Learnings & Entertainments (Website)

60-Second Communication & Awareness Shorts – A variety of short, customizable, quick-hitter “commercials,” including songs & jingles, video shorts, newsletter graphics & Gifs, and more. Promote integrity, compliance, the Code, the helpline, and the E&C team as helpful advisors and coaches.

Workplace Tonight Show! Micro-learning – a library of 1-10-minute training and communications wrapped in the style of a late-night variety show that explains corporate risk topics and why employees should care.

Custom Live & Digital Programing – We’ll develop programming that fits your culture and balances the seriousness of the subject matter with a more engaging delivery.