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Great Women in Compliance

Great Women in Compliance – Gitanjali Sakhuja on Dancing and Diplomacy in Compliance

Welcome to the Great Women in Compliance Podcast. In this episode, Hemma Lomax visits with Gitanjali Sakhuja, a Fractional Chief Compliance and Ethics Officer based in Washington, D.C. In her current role, Gitanjali works with small to mid-cap companies and nonprofits in the strategic implementation and management of their ethics and compliance programs. Gitanjali mentors regularly with StreetWise Partners, hosts Compliance Socials, a DMV-based community for ethics and compliance professionals and is currently also founding a path for Eyesea, an app mapping pollution in the oceans. She previously worked for the United Nations Development Programme in New York, Geneva, and Jakarta, and both UNICEF and Maersk in Copenhagen. Gitanjali received her J.D. from the Santa Clara University School of Law and is CCEP certified.

Gitanjali is a passionate lawyer with a unique approach to compliance and diplomacy, known for her creative infusion of dance into her work. Gitanjali’s perspective on the “dancing lawyer’s unique approach to compliance and diplomacy” is rooted in her belief that her passion for dance enhances her compliance skills and fosters a positive collaborative atmosphere. She likens the unique rhythm and movement of every dance to the tailored approach required in her compliance work, seeing a synergy between the two. Gitanjali’s experiences in diverse communities and international organizations have shaped her belief that all complex problems can be solved by understanding the intricacies of business and finding creative, practical solutions with business partners. Join Hemma Lomax and Gitanjali Sakhuja on this episode of Great Women in Compliance to delve deeper into her unique approach.

Key Highlights:

  • The Vibrant Connection: Dance and Compliance
  • The Dance of Diplomacy: A UN Career
  • Creative Problem Solving for Compliance Success
  • Leveraging relationships for impactful influence
  • Leveraging diverse experiences for diplomatic superpowers
  • Harnessing Influence: Empowering Change Through Collaboration

Resources:

Join the Great Women in Compliance community on LinkedIn here.

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Compliance Tip of the Day

Compliance Tip of the Day: The Digital Transformation of Compliance

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements.

Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game. Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law.

Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

In this episode, we consider how you can use a digital transformation to not only bring data analytics to your compliance program but also make a change in the structural delivery of compliance in your organization.

For more information on Ethico and a free White Paper on top compliance issues in 2024, click here.

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SBR - Authors' Podcast

SBR Authors Podcast: Jay Anstine on Navigating Healthcare Compliance

Welcome to the Sunday Book Review, the Authors Podcast! Don’t miss out on this episode of SBR – Author’s Podcast, where Tom sits down with Jay Anstine on his book Navigating the Politics of Healthcare.

Jay Anstine is a seasoned professional in the healthcare industry, with over two decades of experience in healthcare law, practice, and compliance. Anstine’s perspective on the future of healthcare compliance is shaped by his extensive background and understanding of the political landscape within healthcare organizations. He believes that the industry will continue to grow, with an increasing emphasis on regulations and job security. Anstine predicts a future where payment and reimbursement are closely tied to the quality of care and where transparency, particularly in pricing, becomes a major focus for healthcare organizations. Join Tom Fox and Jay Anstine as they delve deeper into these insights and predictions on the next episode of the SBR-Author’s Podcast.

Key Highlights Include:

  • Gaining Leadership Support for Champions Network
  • Building a Strong Compliance and Ethics Culture
  • Establishing a Risk-Based Champions Network
  • Selecting Enthusiastic and Motivated Champions
  • Engaging and Influential Champions Training Program
  • The Value of Champions Networks in Compliance

Resources:

Jay Anstine on Linkedin

Bluebird Health Law Group

Navigating the Politics of Healthcare: A Compliance Officer’s Guide to Communication, Relationships, and Gaining Buy-in

Tom Fox

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Compliance Tip of the Day

Compliance Tip of the Day: Taming Complexity

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements. Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game.

Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law. Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

In this episode, we consider how to not simply tame complexity but embrace it as technology continues to innovate. Compliance must keep up with the business units it serves.

For more information on Ethico and a free White Paper on top compliance issues in 2024, click here.

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FCPA Compliance Report

FCPA Compliance Report – Dr. Karen Jacobson on Bridging Cultural Divides for International Success

Welcome to the award-winning FCPA Compliance Report, the longest-running podcast in compliance. Today, I visited Dr. Karen Jacobson, a renowned expert in organizational leadership and communication. She provides guidance for compliance professionals around leadership.

Dr. Karen Jacobson is a seasoned professional with a rich background in healthcare, public speaking, and business consulting. Her perspective on effective leadership and communication in diverse workplaces is shaped by her experiences in war, the military, healthcare, and even her time as a competitive amateur ballroom dancer. Jacobson believes that effective leadership requires understanding and adapting to the needs of different audiences, tailoring communication to resonate with them, and being culturally aware. She emphasizes the importance of leaders adapting their language and communication style based on the audience’s behavior style, emotions, and level of understanding and learning about the customs, language, and etiquette of the cultures they interact with.

Join Tom Fox and Karen Jacobson on this episode of the FCPA Compliance Report to delve deeper into this insightful perspective.

Key Highlights:

  • The Power of Active Listening in Leadership
  • The Art of Navigating Generational Communication
  • Bridging Cultural Divides for International Success
  • Developing Middle Managers through Targeted Training
  • Understanding Generational Values and Communication Styles

Resources:

Karen Jacobson

Website

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Tom Fox

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Blog

Promoting Neurodiversity and Gender Equality in the Workplace: A Path to Inclusion and Success

In a recent Great Women in Compliance episode, hosts Ellen Hunt and Sarah Hadden were joined by guests Asha Palmer and Jason Meyer. They took a deep dive into the important topic of promoting neurodiversity and gender equality in the workplace. The episode shed light on the challenges faced by neurodivergent individuals, such as those with ADHD, autism, and dyslexia. It emphasized the need for understanding, inclusivity, and accommodation in the corporate world.

Asha Palmer is the Senior Vice President of Compliance Solutions at Skillsoft, overseeing the development and strategy of compliance learning solutions. With a passion for advancing the ethics and compliance community, Asha has dedicated her career to developing effective ethics and compliance programs for numerous companies worldwide. She is known for her program development, training, engagement, and risk assessment expertise. Asha’s commitment to promoting neurodiversity and gender equality in the workplace is evident through her contributions to the Great Women in Compliance podcast, where she discusses the challenges compliance professionals face in handling neurodivergent employees. She emphasizes the importance of risk assessment, awareness, and legal accommodations to create an inclusive and supportive work environment.

Jason Meyer is a prominent figure in promoting neurodiversity and gender equality in the workplace. He is the founder and President of Lead Good Education. Meyer has a wealth of experience supporting organizations in creating inclusive work environments. In 2023, he took a significant step towards this goal by launching the NeuROInclusion Initiative, a joint effort by his companies to embrace and include neurodivergent individuals in the workforce. With his expertise in producing custom education and engagement support for compliance teams and enhancing higher education compliance programs, Meyer actively promotes neurodiversity and inclusive practices through workshops, best practices, and expert counsel.

Neurodivergent individuals often process information differently, which can both benefit and challenge them in various work situations. Some individuals may even mask their neurodivergent traits, making it difficult for others to recognize their unique needs. However, creating a neuro-inclusive culture ensures everyone feels safe and empowered to express their needs and contribute to the organization’s success.

One of the key takeaways is the importance of compliance and ethics professionals in raising awareness about the risks associated with neurodivergence. By increasing awareness among teams, these professionals can help create a supportive environment that caters to the needs of neurodivergent individuals. This includes providing varied and digestible compliance training options accommodating different learning styles.

They also touched upon the issue of gender equality in the workplace, specifically highlighting the “pink tax” that women often face. The “pink tax” refers to the additional costs women may incur for products and services marketed towards them. This disparity not only affects women’s financial well-being but also perpetuates gender stereotypes and expectations.

To address these challenges, it is crucial to challenge gender expectations and create a culture of psychological safety. It is essential to encourage a culture where individuals feel comfortable speaking up and advocating for their needs. Compliance professionals, in particular, play a vital role in fostering this culture by promoting open communication and ensuring that policies and practices are fair and inclusive.

One of the key messages is the need to recognize and embrace neurodiversity as a natural part of the human experience. As Palmer stated, “We are a neurodiverse species.” By acknowledging and celebrating our differences, we can create a workplace that is good for all and critical for some. This means adopting approaches and practices that benefit everyone while also addressing the specific needs of neurodivergent individuals.

However, promoting neurodiversity and gender equality in the workplace comes with its own set of challenges. One of the main challenges discussed is the identification and inclusion conundrum. Neurodivergent individuals may not always disclose their condition due to fears of stigma, discrimination, or unrealistic expectations. Therefore, it is not possible to identify all neurodivergent employees, making it ineffective to impose separate training or burdens on them. Instead, the focus should be on creating a neuro-inclusive culture that benefits everyone.

Another challenge is the need for compliance and ethics professionals to consider the risks associated with neurodivergence. This includes understanding how neurodivergent employees interact with management, HR, and each other and ensuring that appropriate accommodations are provided when necessary. It is a nuanced challenge that requires a thoughtful and individualized approach.

In conclusion, promoting neurodiversity and gender equality in the workplace is a matter of fairness and inclusivity and a path to success. By embracing neurodiversity and challenging gender expectations, organizations can tap into all their employees’ unique strengths and perspectives. Compliance and ethics professionals are crucial in raising awareness, fostering a neuro-inclusive culture, and ensuring that policies and practices are fair and inclusive. As Sarah Hadden aptly stated, “Small steps, but big impact.” Through these small steps, we can create a workplace where everyone feels seen, valued, and empowered to reach their full potential.

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Compliance Tip of the Day

Compliance Tip of the Day: Compliance Ecosystem

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements. Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game.

Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law. Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

In this episode, we ask you to think about compliance as an ecosystem and how that can facilitate greater operationalization of your compliance program.

For more information on Ethico and a free White Paper on top compliance issues in 2024, click here.

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From the Editor's Desk

From The Editor’s Desk – January and February 2024 in Compliance Week

Welcome to From the Editor’s Desk, a podcast where co-hosts Tom Fox and Kyle Brasseur, EIC at Compliance Week, unpack some of the top stories that have appeared in Compliance Week over the past month, look at the top compliance stories upcoming for the next month, talk about some sports and generally try to solve the world’s problems.

Tom Fox and Kyle Brasseur are back. In this episode, they look at the Department of Justice’s role in shaping corporate compliance practices through its enforcement actions, setting the tone for companies to voluntarily self-disclose and cooperate. Tom believes that the DOJ is making a concerted effort to highlight what companies are doing right in enforcement actions, particularly in relation to remedial efforts and cooperation. He sees the DOJ’s settlement documents as a clear communication of what they expect from companies going forward. Kyle emphasizes the importance of focusing on the positive aspects of enforcement actions and learning from what companies are doing right to prevent similar situations in the future. He mentions the use of data analytics and the retention of off-channel communications as examples of new expectations from the DOJ. Join Tom Fox and Kyle Brasseur on this episode of From the Editor’s Desk as they delve deeper into the topic of DOJ enforcement actions and corporate compliance practices.

Highlights Include:

  • SAP Enforcement Action
  • CNIL and Amazon’s Excessive Employee Surveillance Violation
  • Exploring Best Practices in Know Your Customer and Anti-Money Laundering Compliance
  • Highlighting Compliance Success in Financial Services
  • Insights from DOJ Enforcement Actions Roundtable
  • Bill Belichick
  • NFL Playoffs
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Compliance Tip of the Day

Compliance Tip of the Day: Introduction to New Podcast Series

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements. Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game.

Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law. Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

In this episode, we look down the road to 2030 and beyond to see the changes coming to compliance that were wrought beginning with the pandemic and moving forward. How can you prepare for them and what should your compliance program focus on?

For more information on Ethico and a free White Paper on top compliance issues in 2024, click here.

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Blog

Operationalizing Compliance Through Payroll

One of the areas articulated in the 2023 ECCP was around payments and payroll. The compliance professional and the corporate payroll function have a significant role to play in operationalizing a corporate compliance program. The 2023 ECCP was replete with references to payment and its critical nature to any best practices compliance program. This includes references to foreign officials, payments to third parties, and hiding bribes in distributor payments.

The 2023 ECCP begins with a warning to stop wasting time on low-hanging fruit when there are much higher risks in your business operations. It states:

Risk-Tailored Resource Allocation—Does the company devote a disproportionate amount of time to policing low-risk areas instead of high-risk areas, such as questionable payments to third-party consultants, suspicious trading activity, or excessive discounts to resellers and distributors? Does the company give greater scrutiny, as warranted, to high-risk transactions (for instance, a large-dollar contract with a government agency in a high-risk country) than to more modest and routine hospitality and entertainment?

It then drills down into the payment and payroll systems, stating:

Appropriate Controls—How does the company ensure a proper business rationale for using third parties? If third parties were involved in the underlying misconduct, what was the business rationale for using those third parties? What mechanisms exist to ensure that the contract terms specifically describe the services to be performed, that the payment terms are appropriate, that the described contractual work is performed, and that compensation is commensurate with the services rendered?

Payment Systems—How was the misconduct in question funded (e.g., purchase orders, employee reimbursements, discounts, petty cash)? What processes could have prevented or detected improper access to these funds? Have those processes been improved?

These questions may not seem new, innovative, or even different from what payroll currently does for an organization. However, the 2023 ECCP demonstrates the role of payroll in compliance. The 2023 ECCP requires that payroll not only form a part of any best practices compliance program, but when it comes to the specific subject matter expertise, payroll is on the front lines of any attempts to prevent, detect, and remediate anti-corruption compliance violations.

The FCPA prohibits “anything of value” from being provided to foreign government officials or employees of state-owned enterprises to obtain or retain business. This “anything of value” is almost always money, and that money must come from somewhere inside the company. While the Watergate intonation to “follow the money” remains valid in any compliance issue, the 2023 ECCP speaks much more depth about payroll’s responsibility in a corporate compliance program. There must be verifiable controls that not only detect fraudulent payments but also work to prevent any such payments.

Yet when the inquiries are read together, they paint a broader picture than simply tasking payroll with the responsibility to prevent fraudulent leakage of money that could be used to fund bribes. The questions around the approval and certification process should be a standard part of any payroll system. This has the effect of operationalizing the responsibility up and down the management chain, from the individual employee up through their manager(s) and eventually to the highest level of management involved in the process. This level of operationalization is designed not only to put a set of brakes in place but also to work to put a second set of eyes on the entire payroll process.

Finally, payment systems have a role in the remediation phase of any best practices compliance program. If a payroll control failure led to or even allowed a compliance violation, what was done to fix the control issue? Here, payroll should work to perform a root cause analysis of what led to the control failure and then enhance or upgrade the control to provide a solution going forward. Of course, there should be a fully documented audit trail for this work to provide to the government should they ever come knocking, or even to your corporate auditors.

This means that not only can payroll be one of the compliance function’s strongest corporate allies, but that the role of payroll, by its nature, works to operationalize compliance. This is because to implement the appropriate internal controls around compliance, payroll must know the specific requirements of the FCPA and know what kinds of issues are likely to come up that might create a risk of bribery and corruption, all leading to an understanding of the appropriate compliance internal controls to implement around payroll and payments.

This is particularly true around offshore payments, generally defined as payments made to a location other than the home domicile of the payee or the area where the services were delivered. If a Tunisian agent who performs services in Dubai asks for payment in a location other than Dubai or Tunisia, that would qualify as an offshore payment. If you train people on the payroll on this issue, they may well pick up the phone and notify compliance when they see a request for payment in a geographic location separate from one of the two standard payment venues. Those are the types of communications, when properly documented, that demonstrate your compliance program is operationalized into the fabric of the organization.

Another way to view it is if there is a payroll control for such a scenario that notes the exception and requires the clearance of a red flag through additional investigation, elevation for approval, and documentation of the entire process; it operates as both a financial control and a compliance control as well. It strengthens the company’s internal controls to both prevent and detect compliance risks going forward.

There are several specific internal payroll controls that will facilitate a company operationalizing its compliance program, as required under the 2023 ECCP. These controls help keep an eye on the money trail, as the money to pay a bribe is usually hidden in some company expenditures. The four general areas of payroll control should include: 1) segregation of duties; 2) accountability, authorization, and approval; 3) security of assets; and 4) review and reconciliation.

To meet these four general goals, consider using a selection of the following controls for payroll systems, irrespective of how timekeeping information is accumulated or how employees are paid:

Audit. Have either internal or external auditors conducted an annual audit of payroll accuracy?

Change authorizations. Only allow a change to an employee’s marital status, withholding allowances, or deductions if the employee has submitted a written and signed request for the company to do so. Any change request should be reviewed and approved by a senior manager.

• Change the tracking log. If you are processing payroll in-house with a computerized payroll module, have secure change tracking to provide an audit trail.

Expense trend lines. This is your data, and it is within your company somewhere. Look for changes in payroll-related expenses in the financial statements and then investigate if warranted.

Issue payment reports to supervisors. Request supervisors review payroll summaries for correct payment amounts and unfamiliar names.

Restrict access to records. Prevent unauthorized access to payroll records.

Segregation of duties. You should never allow one person to prepare the payroll, authorize it, and create payments.

The role of payroll in compliance is not often considered in operationalizing your compliance program, yet the monies to fund bribes must come from somewhere. Unfortunately, one of those places is out of payroll. All CCOs need to sit down with their head of payroll, have them explain the role of payroll, and then review the internal controls in place to see how they facilitate compliance goals. From that review, you can then determine how to use payroll to help operationalize your compliance program.

The DOJ has now provided its clearest statement on how it expects a company to actually comply going forward. Long gone are the days where the DOJ simply considered the inputs of a written program as sufficient to protect companies from compliance violations. Yet the mandate to operationalize a corporate compliance program drives home the concept that compliance is a business process that should be administered by the appropriate business unit with the requisite SME. When it comes to following the money, payroll is the most well-suited corporate discipline to provide this first level of oversight and control.