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Innovation in Compliance

Innovation in Compliance: Innovative Approaches to Compliance and Training with Catherine Choe

Innovation comes in many areas, and compliance professionals need to be ready for it and embrace it. Join Tom Fox, the Voice of Compliance, as he visits with top innovative minds, thinkers, and creators in the award-winning Innovation in Compliance podcast. This series is introduced by Tom Fox and hosted by Roxeanne Petraeus. Ethena sponsors this special five-part series on Innovation in Compliance.

In this episode, Roxeanne Petraeus sits down with Catherine Choe, Chief of Staff to the Chief Legal Officer at Zendesk to discuss Choe’s unique career path leading to her current role at Zendesk. The conversation delves into compliance best practices, highlighting Choe’s insights on making training programs effective and engaging. They explore the implementation of innovative approaches like the ‘test out’ feature and the potential impact of AI on compliance. The discussion underscores the importance of a customer-centric approach and adaptability in compliance training.

Key highlights:

  • Catherine Choe’s Career Journey
  • Best Practices in Compliance
  • Operationalizing Compliance Training
  • Innovative Approaches: Test Out
  • AI’s Impact on Compliance
  • Feedback and Customization

Resources:

Catherine Choe on LinkedIn

Zendesk Website

Zendesk on LinkedIn

Ethena Website

Roxanne Petraeus on LinkedIn

Ethena on LinkedIn

Tom Fox

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Compliance Tip of the Day

Compliance Tip of the Day – Asking Questions to Further Compliance

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements. Whether you’re a seasoned compliance professional or just starting your journey, we aim to provide bite-sized, actionable tips to help you stay on top of your compliance game. Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law. Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

How asking questions works to create trust and a culture of compliance.

For more on this topic, check out The Compliance Handbook, a Guide to Operationalizing Your Compliance Program, 6th Edition, which LexisNexis recently released. It is available here.

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Great Women in Compliance

Great Women in Compliance – The Compliance Influencer with Bettina Palazzo

In this episode of Great Women and Compliance, Lisa speaks with Dr. Bettina Palazzo, a leader in business ethics, the founder of Palazzo Ethics Advisory, and the International Compliance Association Influencer of the Year in 2024. Bettina shares the experiences that led to her entering the field of business ethics and the profession’s evolution, particularly in Europe.

Bettina shares how she defines an ethics influencer and how all of us can become one. She gives ideas and strategies for effectively communicating ethics and compliance using positive messaging and how this can lead to a more ethical workplace and happier employees. She also introduces the “ethics gym,” a training concept designed to help leaders navigate ethical dilemmas and reinforce their commitment to ethical practices.

Two other fun facts: she met her husband, Guido Palazzo, at a business ethics conference and started the “F-Up Festival with Christian Hunt,” where E&C professionals can speak candidly about mistakes and lessons learned—the next one is on Thursday, May 15, at 11 a.m. ET!

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Compliance Into the Weeds

Compliance into the Weeds: Leaving on a (Qatari) Jet Plane

The award-winning Compliance into the Weeds is the only weekly podcast that takes a deep dive into a compliance-related topic, literally going into the weeds to explore a subject more fully. Are you looking for some hard-hitting insights on compliance? Look no further than Compliance into the Weeds! With a nod to Peter, Paul, Mary, and John Denver, in this Compliance into the Weeds episode, Tom Fox and Matt Kelly deeply dive into the potential gift of a luxury Qatari jetliner to President Trump.

We discuss the launch of Trump’s meme coins and the Qatari government’s allegedly planned $400 million plane donation to Trump. The conversation examines the compliance and corruption risks these actions pose for U.S. and international businesses. Kelly emphasizes how these incidents challenge ethical standards and underscore the importance for companies to address new forms of corruption proactively within their anti-corruption programs.

Key highlights:

  • Trump’s Alleged Corruption: An Overview
  • The Meme Coins Controversy
  • The Qatari Plane Donation
  • Compliance and Integrity in the Face of Corruption

Resources:

Tom

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A multi-award-winning podcast, Compliance into the Weeds, was most recently honored as one of the Top 25 Regulatory Compliance Podcasts, the Top 10 Business Law Podcasts, and the Top 12 Risk Management Podcasts.

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Upping Your Game

Upping Your Game: Episode 2 – From Reactive to Predictive: How AI is Rewriting the Compliance Playbook

In February, the Trump Administration suspended investigations under and enforcement of the FCPA. Many compliance professionals have since wondered what this will mean for corporate compliance programs. Hui Chen challenged compliance professionals with “It’s time to up your game.” This podcast series, sponsored by Ethico and co-hosted with Ethico co-CEO Nick Gallo, hopes to meet Hui Chen’s challenge for compliance professionals. We will discuss how compliance professionals can ‘Up Their Game’ using currently existing Generative AI (GenAI) tools to improve compliance programs dramatically. As compliance professionals, it is critical to recognize that this moment is not merely about incremental improvements but about elevating our profession to an entirely new level of effectiveness, efficiency, and organizational value.

In today’s ‘Upping Your Game’ episode, Nick and Tom discuss moving from reactive to predictive compliance. They discuss how artificial intelligence revolutionizes compliance by shifting from reactive measures to predictive analytics. They highlight how regulatory bodies like the SEC and DOJ have led the charge in data analytics, emphasizing the importance of having access to data silos. Nick shares his experiences and stresses the need for compliance officers to integrate predictive models into business operations. They also explore the iterative process of refining these models and the significance of speaking the language of business to achieve better compliance outcomes and business impacts. The episode concludes with practical advice for compliance officers seeking to educate themselves and effectively pitch their initiatives to executives.

Key highlights:

  • The Regulatory Wake-Up Call
  • The Power of Predictive Analytics
  • Key Lessons for Compliance Professionals
  • The Iterative Approach
  • Meeting with the CEO

Resources:

Upping Your Game: How Compliance and Risk Management Move to 2030 and Beyond on Amazon.com

Nick Gallo on LinkedIn

Ethico Workshop on EV Workshop: Calculate, Track & Articulate Return on Integrity (ROI). For registration and information, click here.

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Innovation in Compliance

Navigating Regulatory Changes and Compliance in Trade and Data Privacy with Stephanie Font

Innovation comes in many areas, and compliance professionals must be ready for and embrace it. Join Tom Fox, the Voice of Compliance, as he visits with top innovative minds, thinkers, and creators in the award-winning Innovation in Compliance podcast. Today, we begin a 3-part podcast series sponsored by Diligent with Clint Palermo, Kristy Grant-Hart, and Stephanie Font. Part 2 discusses navigating regulatory changes and compliance in trade and data privacy.

In this episode, host Tom Fox converses with Stephanie Font, Director for Operations Optimization Group at Diligent, to discuss the ever-evolving landscape of economic sanctions, trade policies, and data privacy. Font shares insights on how businesses can stay compliant amidst rapid regulatory changes, emphasizing the importance of continuous monitoring, thorough due diligence, and understanding one’s business partners. The conversation also touches on new regulatory trends such as BIS address specifications, Mexican cartels being designated as FTOs, and the implications of the Uyghur Forced Labor Prevention Act.

Key highlights:

  • Economic Sanctions and Trade Policy
  • Compliance and Business Operations
  • Staying Updated on Regulatory Changes
  • Cartels and Foreign Terrorist Organizations
  • Data Privacy and Cybersecurity
  • Human Rights and Business Culture

Resources:

Stephanie Font on LinkedIn

Visit Diligent Website

Tom Fox

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Daily Compliance News

Daily Compliance News: May 13, 2025, The Leaving on a Jet Plane Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen in to the Daily Compliance News—all from the Compliance Podcast Network. Each day, we consider four stories from the business world: compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Top stories include:

  • Is the gift of a jet plane corruption? (NYT)
  • Will the SEC overturn bans and suspensions? (Reuters)
  • GOP wants to ban state regulation of AI. (Bloomberg)
  • What is risk paralysis? (FT)
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Compliance Tip of the Day

Compliance Tip of the Day – Multiplying the Influence of Compliance

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements. Whether you’re a seasoned compliance professional or just starting your journey, we aim to provide bite-sized, actionable tips to help you stay on top of your compliance game. Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law. Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

Use multipliers to extend the influence of your compliance regime.

For more on this topic, check out The Compliance Handbook, a Guide to Operationalizing Your Compliance Program, 6th edition, which LexisNexis recently released. It is available here.

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Adventures in Compliance

Adventures in Compliance: Investigate Lessons from A Study in Scarlet

In this new season of Adventures in Compliance, host Tom Fox takes a deep dive into the Sherlock Holmes novels. Throughout this season, Tom will thoroughly explore each novel in a four-part series. The four novels we will consider from the ethics and compliance perspective are A Study in Scarlet, The Sign of Four, The Hound of the Baskervilles, and The Valley of Fear. We begin with A Study in Scarlet for our new season’s first offering. In Part 3, Tom deeply dives into the investigative lessons learned from the story.

When Sir Arthur Conan Doyle introduced the world to Sherlock Holmes in A Study in Scarlet, he didn’t just give us the greatest fictional detective of all time—he gave compliance professionals a master class in investigative methods. Through his cool logic, careful observation, and constant search for the truth, Holmes modeled what every corporate investigator should aspire to emulate. From his crime scene analysis to using deceptive tactics to expose a suspect, Holmes’s first published case offers lessons relevant to modern compliance programs, especially when dealing with internal investigations, whistleblower reports, and root cause analysis. Here are five enduring investigative lessons, grounded in the facts of A Study in Scarlet, that today’s compliance professionals can apply in their work.

Highlights include:

  • Let the Evidence Speak First—Not the Theory
  • Small Clues Are Often the Most Telling
  • Reconstruct the Incident with Logic and Imagination
  • Use Deception Strategically to Draw Out the Truth
  • Motive Often Lies in the Past—Not Just in the Present Crime

Resources:

The New Annotated Sherlock Holmes

Sherlock Holmes FAQ by Dave Thompson

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Compliance Tip of the Day

Compliance tip of the Day – Communication Through Persuasion

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements. Whether you’re a seasoned compliance professional or just starting your journey, we aim to provide bite-sized, actionable tips to help you stay on top of your compliance game. Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to ensure your organization remains compliant with the law. Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

How to improve your communication and relationship skills using persuasion.

For more on this topic, check out The Compliance Handbook, a Guide to Operationalizing Your Compliance Program, 6th edition, which LexisNexis recently released. It is available here.