Categories
Innovation in Compliance

What’s The Use Case with Blane Warrene


 
Blane Warrene is the Vice President of Product Management at Smarsh, an organization that helps companies manage risk in their electronic communications. Tom Fox welcomes him to this week’s show to talk about a variety of topics surrounding compliance around mobile and hybrid work environments. 
 

 
Compliance Challenges in The Hybrid Work Environment
There are three key factors that are compliance challenges in the hybrid work environment: the risk that comes with using company devices, bringing your own devices to handle company data, and consumer applications. Blane stresses that implementing policy is vital because policy is the frame in which the organization operates. However, Blane also remarks that a layer of processing technology has to be embedded within policy in order to completely tackle the issues that cause compliance challenges. 
 
Finding The Right Balance
Many companies and clients struggle with finding the right balance among apps, smartphones and global work tools. The key to achieving this balance is to first find out what the client or customer wants to enable. “The right first question is what problem are you trying to either solve, or what do you need to enable for your business,” Blane tells Tom. Take compliance out of the equation and simply focus on what the customer wants to achieve with their company. When you approach it that way, you often get a clearer answer that leads to the use case. 
 
Capturing Communication
Tom asks Blane what Smarsh recommends to capture or archive communications such as email or text. Blane explains that social media communication is what you want to plan for because each of the sources that you go to, has a different way to get the data. Smarsh makes it easier for someone who wants to capture a wide set of data. “What we do recommend is that it comes in on a regular frequency such as real time or daily, and they certainly have the ability with retention rules to not keep everything forever which is not productive,” Blane says. Certain pieces of data can only be kept for a finite period of time, but doing this ensures that the client doesn’t have a blind spot on the things they know they’re using. 
 
What Tools Should You Allow
Companies sometimes determine what tools they should allow based on where they are in the world. The tools are also based on what they as companies are trying to solve, how they communicate and what models they support. “That discussion helps us, basically enable us, to say to them ‘Here is the way you solve these use cases and ultimately you want them in a single pane of glass’,” Blane expresses. He adds that from a compliance perspective, you want to know that you can retain that data even if you get it in different ways. Data should be able to be viewed in a common context and not across separate silos.
 
Resources
Blane Warrene | Twitter 
Smarsh
 

Categories
Daily Compliance News

April 26, 2022 the Trump Ordered to Comply Edition


In today’s edition of Daily Compliance News:

  • Toll Holdings agrees to sanctions violations. (WSJ)
  • NY state judge holds Trump in contempt. (NYT)
  • Using blockchain to help fight corruption. (YaHooNews)
  • Musk buys twitter. (Bloomberg)
Categories
Blog

Cookies, Chocolates and IP: The Stericycle FCPA Enforcement Action – Part IV

Last week, the Department of Justice (DOJ) and Securities and Exchange Commission (SEC) announced a Foreign Corrupt Practices Act (FCPA) enforcement action, involving the waste management company, Stericycle, Inc. (Stericycle). According to the Information and Deferred Prosecution Agreement (DPA), Stericycle entered into a three-year DPA. The company was charged with two counts of conspiracy to violate (1) the anti-bribery provision of the FCPA, and (2) the FCPA’s books and records provision. Under the DPA, Stericycle agreed to a criminal penalty of $52.5 million of which the DOJ agreed to credit up to one-third of the criminal penalty against fines the company pays to authorities in Brazil in related proceedings. According to the SEC Cease and Desist Order (Order), Stericycle violated the anti-bribery, books and records, and internal accounting controls provisions of the FCPA and agreed to pay approximately $28.2 million in disgorgement and prejudgment interest. The SEC Order also provided for an offset of up to approximately $4.2 million of any disgorgement paid to Brazilian authorities. Today we consider the lessons learned.
Rapid Expansion
Similar to what we saw in the WPP enforcement action, Stericycle engaged in rapid expansion in a series of foreign jurisdiction. In this case it was Latin America. Stericycle does not seem to have made the same mistakes as WPP in holding back part of the overall acquisition payout to the owners in the locales where they purchased entities and thereby incentivizing corruption to meet sales goals. Under Stericycle, there was nothing about this same type of incentive plan used by WPP. However, Stericycle did appear to keep the former owners on as the executives in these new foreign subsidiaries without taking into account how those former owners may have done business or the risk model it entailed.
Which brings us to pre-acquisition due diligence, which is not simply looking at the financial issues involved but also considering the potential purchase from the compliance perspective. How did the companies which were purchased to form the foreign subsidiaries in Latin America do business before they were purchased? Did Stericycle review those companies from the compliance standpoint?
Moreover, and as Candice Tal, founder of Infortal, continually reminds us, due diligence is more than simply a site investigation or a couple of interviews. It should include “an in-depth background check of key executives or principal players. These are not routine employment-type background checks, which are simply designed to confirm existing information; but rather executive due diligence checks designed to investigate hidden, secret or undisclosed information about that individual.” Tal believes that such “Reputational information, involvement in other businesses, direct or indirect involvement in other lawsuits, history of litigious and other lifestyle behaviors which can adversely affect your business, and public perceptions of impropriety, should they be disclosed publicly.” Clearly, Stericycle did not engage in this level of due diligence in either the acquisitions of the entities which became Stericycle subsidiaries in Latin America, nor in their key personnel. Employees up and down the chain of an organization do not simply wake up one day and decide to engage in bribery and corruption and create a full set of records so the effectiveness of your bribery-based business process can be evaluated. 
Impact of the FCPA Corporate Enforcement Policy
The Stericycle enforcement action once again demonstrates how the FCPA Corporate Enforcement Policy can benefit even the most corrupt organization and allow a significant reduction of the overall fine and penalty under the US Sentencing Guidelines. According to the DPA, Stericycle received a 25% discount off the bottom of the applicable Sentencing Guidelines fine range for its cooperation during the pendency of the investigation and the extensive remediation.
I have previously estimated Stericycle saved between $25 million to $30 million from their final criminal fine. That is certainly a significant amount and one every Chief Compliance Officer (CCO) needs to have ready to submit to your CEO to demonstrate the power of committing time and resources to both internal investigations and remediation during the pendency of the investigation.
Impact from the Lisa Monaco Doctrine
a. The Monitor
The is first FCPA enforcement action to show the full impact of the change in DOJ enforcement priorities after the Lisa Monaco speech of October 2021, in a variety of ways. The first is the imposition of a monitor. It was required under both the DPA and the Order. Interestingly, even though the company was long aware of its compliance and ethical failures and even though it had been investigating this matter since at least 2016; the company could not seem to get its collective act together enough to fully implement and test the new compliance regime set out in the DPA. The DPA stated, “despite its extensive remedial measures described above, the Company to date has not fully implemented or tested its enhanced compliance program, and thus the imposition of an independent compliance monitor for a term of two years, as described more fully below and in Attachment D, is necessary to prevent the recurrence of misconduct.” [Emphasis supplied] Clearly the DOJ (and SEC) did not trust that the company would follow through with its resolution documents obligations and was “necessary to prevent the recurrence of misconduct.”
b. Culture
One part of the Monaco speech which drew much criticism from the White-Collar defense bar and others were her remarks around culture and that the DOJ would start assessing corporate culture in the context of other fines, penalties and regulatory enforcement actions from outside the FCPA context. Many articulated fears that conduct completely unrelated to a FCPA enforcement action could form the basis of a FCPA enforcement action. Those fears were alleviated in the Stericycle DPA which stated, “the Company has some history of prior civil and regulatory settlements, but no prior criminal history”. At least at this point, no unrelated civil or regulatory actions were assessed in the context of a FCPA enforcement action.
There was and continues to be much to consider and learn from the Stericycle FCPA enforcement action. I am sure we will be revisiting it in the future.

Categories
Compliance Week Conference Podcast

Tom Fox on Why You Should Attend Compliance Week 2022

In this episode of the Compliance Week 2022 Preview Podcasts series, I discuss some of my presentation at Compliance Week 2022 “EU Whistleblower Protections and Responses”. Some of the issues we tackle in this podcast are:

  • Understand how to comply with both the EU Whistleblower Directive and GDPR requirements around call recordings, interview notes, records, and whistleblower rights to privacy
  • Learn how to run a Data Privacy Impact Assessment (DPIA)
  • Discover where requirements between the EU Whistleblower Directive and data privacy regulations conflict with each other

In this first full compliance conference in over 2 years, I hope you can join me at Compliance Week 2022. This year’s event will be May 16-18 at the JW Marriott in Washington DC. The line-up of this year’s event is simply first rate with some of the top ethics and compliance practitioners around.

Gain insights and make connections at the industry’s premier cross-industry national compliance event offering knowledge-packed, accredited sessions and take-home advice from the most influential leaders in the compliance community. Back for its 17th year, compliance, ethics, legal, and audit professionals will gather safely face-to-face to benchmark best practices and gain the latest tactics and strategies to enhance their compliance programs. and many others to:

  • Network with your peers, including C-suite executives, legal professionals, HR leaders and ethics and compliance visionaries.
  • Hear from 75+ respected cross-industry practitioners who are CEOs, CCOs, regulators, federal officials, and practitioners to help inform and shape the strategic direction of your enterprise risk management program.
  • Hear directly from the two SEC Commissioners and gain insights into the agency’s areas of enforcement and walk away with guidance on how to remain compliant within emerging areas such as ESG disclosure, third-party risk management, cybersecurity, cryptocurrency and more.
  • Bring actionable takeaways back to your program from various session types including ESG, Human Trafficking, Board obligations and many others for you to listen, learn and share.
  • The goal of Compliance Week is to arm you with information, strategy and tactics to transform your organization and your career by connecting ethics to business performance through process augmentation and data visualization.

I hope you can join me at the event. For information on the event, click here. As an extra benefit to listeners of this podcast, Compliance Week is offering a $200 discount off the registration price. Enter discount code discount code TFLAW $200 OFF.

Compliance Week 2022 podcast series is a production of Compliance Week, which is the sponsor of this podcast series.

Categories
The ESG Report

Proposed SEC Rules on Reporting Climate Risk Disclosure with Matt Kelly


 
Matt Kelly and Tom Fox take a look at the recent rule proposed by the Securities and Exchange Commission regarding climate management risk and ESG.
 

 
Climate Change Risk Disclosure 
Finally, there’s a proposed rule from the SEC to require climate change risk disclosure. Should this rule be implemented, there are a few categories of data that would be required of companies, such as the impact of climate-related events, greenhouse gas emissions, and any transition activities to a net-zero future. For example, if it is possible to tie specific financial losses to specific climate risk events, this information should be included in the 10K/10Q. 
In agreement with Jonathan Armstrong, Matt says, “If you’re telling the public, ‘We’re gonna be net-zero by 2035!’ you’re going to have to back that up with real data.”
 
Compliance Questions Associated with This Proposal  
Matt discusses some of the questions that compliance professionals tend to raise in relation to this proposed rule, including: 

  1. Would greenhouse gas emissions disclosures be subject to internal control? 
  2. How would the audit requirement for greenhouse gas emissions work? 
  3. How would these climate risk disclosures in the 10K/10Q compare to what is published in corporate sustainability reports? 

 
Aspirational or Actionable? 
With all the promises of net-zero, a regulator to watch out for is the Federal Trade Commission; they have been known to crack down on corporations who make claims of being ‘great and green’ without making any substantive moves. Matt comments on the FTC’s actions, stating, “It’s not easy being green, but it’s not easy to simply say you’re green, either.”
 
RESOURCES 
Tom Fox’s email
Matt Kelly | LinkedIn | Twitter
 

Categories
FCPA Compliance Report

Gordon Graham-A Whistleblower’s Story


In this episode of the FCPA Compliance Report I visit with Gordon Graham. Gordon is a successful whistleblower who told his tale in the book The Intrepid Brotherhood. In this book, Graham discusses how corruption threatened to ruin jobs and harm lives. The leadership at the top of the organization used intimidation, distrust, and secrecy to control the Chelan County Public Utility District showing that control and power can corrupt even the most ethical organization’s integrity—unless someone speaks up. Which Gordon Graham did. In this podcast, he tells his story.
Resources
website: www.intrepidbrotherhood.com
LinkedIn: linkedin.com/in/gordon-graham-57385319a
Facebook Author Page: In Search Of Aristotle | Facebook

Categories
Daily Compliance News

April 25, 2022 the Culture is King Edition


In today’s edition of Daily Compliance News:

  • Testing your culture is critical. (WSJ)
  • Bain & Co in hot water over South African work. (NYT)
  • End of CNN. (NYT)
  • Howard Schultz and Starbucks. (WSJ)
Categories
Blog

Cookies, Chocolates and IP: The Stericycle FCPA Enforcement Action – Part III

Last week, the Department of Justice (DOJ) and Securities and Exchange Commission (SEC) announced a Foreign Corrupt Practices Act (FCPA) enforcement action, involving the waste management company, Stericycle, Inc. (Stericycle). According to the Information and Deferred Prosecution Agreement (DPA), Stericycle entered into a three-year DPA. The company was charged with two counts of conspiracy to violate (1) the anti-bribery provision of the FCPA, and (2) the FCPA’s books and records provision. Under the DPA, Stericycle agreed to a criminal penalty of $52.5 million of which the DOJ agreed to credit up to one-third of the criminal penalty against fines the company pays to authorities in Brazil in related proceedings. According to the SEC Cease and Desist Order (Order), Stericycle violated the anti-bribery, books and records, and internal accounting controls provisions of the FCPA and agreed to pay approximately $28.2 million in disgorgement and prejudgment interest. The SEC Order also provided for an offset of up to approximately $4.2 million of any disgorgement paid to Brazilian authorities. In today’s post we consider the fallout to the company, the comeback made during the pendency of the investigation and the monitor.
The Fallout
The fallout for Stericycle could not have been more dramatic or more disastrous. The company had to basically shut down a large part of its Latin American business. According to the DPA, Stericycle divested itself from its subsidiaries in Mexico and Argentina and taking steps to address its risks in Brazil. Consider that for a moment, the corruption is so endemic within your business unit, that you actually cannot remediate, you must divest yourself of it. According to Stericycle’s own estimates it would lose millions of dollars in business if it was required to leave these countries and the amounts of monies generated through bribery and corruption was equally high, according to the DPA.
The Comeback
The Stericycle enforcement action once again demonstrates how the FCPA Corporate Enforcement Policy can benefit even the most corrupt organization and allow a significant reduction of the overall fine and penalty under the US Sentencing Guidelines. According to the DPA, Stericycle received a 25% discount off the bottom of the applicable Sentencing Guidelines fine range for its cooperation during the pendency of the investigation and the extensive remediation. The former conduct was identified as “proactively disclosing certain evidence of which the United States was previously unaware; providing information obtained through its internal investigation, which allowed the government to preserve and obtain evidence as part of its own independent investigation; making detailed factual presentations to the Fraud Section; voluntarily facilitating interviews in the United States of foreign-based employees; and collecting and producing voluminous relevant documents to the Fraud Section, including documents located outside the United States, accompanied by translations of documents.”
The extensive remediation was even more revealing as the DPA stated that although the company had not self-disclosed, it began its internal investigation prior to being contacted by the DOJ. The company amped up its game regarding corporate governance by “appointing numerous new individuals to senior management and Board of Directors positions and establishing a Safety, Operations, and Environmental Committee to enhance Board oversight.” It enhanced its “compliance organization by hiring additional compliance personnel, including an experienced new Chief Ethics and Compliance Officer who reports directly to Stericycle’s Chief Executive Officer and Chair of the Audit Committee of the Board of Directors”. It updated the backbone of its compliance program; by updating its code of conduct, policies, procedures and internal controls.” It enhanced (or perhaps even created) its internal reporting, investigations and risk assessment processes and improved its compliance training and communications. Discipline was levied against certain employees, “including terminating certain employees including senior managers” and the aforementioned divestitures.
I have previously estimated Stericycle saved between $25 million to $30 million from their final criminal fine. That is certainly a significant amount and one every Chief Compliance Officer (CCO) needs to have ready to submit to your CEO to demonstrate the power of committing time and resources to both internal investigations and remediation during the pendency of the investigation.
 The Monitor
The is first FCPA enforcement action to show the full impact of the change in DOJ enforcement priorities after the Lisa Monaco speech of October 2021; in a variety of ways. The first is the imposition of a monitor. It was required under both the DPA and the Order. Interestingly, even though the company was long aware of its compliance and ethical failures and even though it had been investigating this matter since at least 2016; the company could not seem to get its collective act together enough to fully implement and test the new compliance regime set out in the DPA. The DPA stated, “the Company has enhanced and has committed to continuing to enhance its compliance program and internal controls, including ensuring that its compliance program satisfies the minimum elements set forth in Attachment C to this Agreement (Corporate Compliance Program) but, despite its extensive remedial measures described above, the Company to date has not fully implemented or tested its enhanced compliance program, and thus the imposition of an independent compliance monitor for a term of two years, as described more fully below and in Attachment D, is necessary to prevent the recurrence of misconduct.” [Emphasis supplied] Clearly there was something missing from the company’s overall approach over these past six years.
According to the Order, the Monitor is mandated to review and evaluate the effectiveness of the Company’s policies, procedures, practices, internal accounting controls, recordkeeping, SOX controls, and financial reporting processes tying them to the FCPA and other applicable anti-corruption laws, and “make recommendations reasonably designed to improve the effectiveness of the Company’s Policies and Procedures and FCPA corporate compliance program (the “Mandate”). This Mandate shall include an assessment of the Board of Directors’ and Executive Leadership Team’s [ELT] commitment to, and effective implementation of, the Policies and Procedures and FCPA corporate compliance program.” Note this exacting requirement on the Board and ELT. Obviously, the SEC found their conduct wanting and needed to specifically call it out. It could also be a nod of the hat to the Delaware Supreme Court and its expansion of the Caremark Doctrine. Of additional interest was that the Monitor “should use a risk-based approach” and not necessarily “conduct a comprehensive review of all business lines, all business activities, and all markets.” Even with this anti-boil the ocean language, it is quite a bit of work for the company and the monitor.
Join us tomorrow where we look some lessons learned.

Categories
Sunday Book Review

April 24, 2022 the Innovation edition


In today’s edition of Sunday Book Review:

Categories
Popcorn and Compliance

MCU Series – Black Panther


In this podcast series, two complete MCU fans, Tom Fox, founder of the Compliance Podcast Network, and Megan Dougherty, co-founder of One Stone Creative, indulge in a passion for all things in the Marvel Cinematic Universe by re-watching each movie and then podcasting on every movie in the MCU. If you want to indulge in your love for the MCU with two fans passionate about all things MCU, this is the podcast series for you. For this offering, we consider MCU Series – Black Panther.
Some of the highlights include:
Ø  The story synopsis.
Ø  What are the key plot points?
Ø  What were some of our favorite cookies?
Ø  How does this movie fit into the overall MCU?
Ø  How is this movie an homage to prior non-MCU movies?
**Next up in our series Spiderman-Homecoming**