Categories
Great Women in Compliance

Maria D’Avanzo – The Chief Evangelist Officer

Welcome to the Great Women in Compliance Podcast, hosted by Mary Shirley and Lisa Fine. In today’s episode, the Great Women in Compliance podcast delves into training and learning with Maria D’Avanzo, who is the Chief Evangelist Officer for Traliant.  Prior to joining Traliant, Maria was the Chief Ethics and Compliance Officer and Chief Privacy Officer for Cushman & Wakefield.

Like Lisa, many of you may be wondering what a “Chief Evangelist Officer” does in compliance, and Maria’s role is one which is more often seen in tech companies, where there is a person who is dedicated to improving the customer experience in all areas, from product development to customer servicing, using her perspective as an E&C officer.

She shares some of what she has learned from customers and her views on trends and current issues, including the use of AI and best practices.  She also talks about her experiences in financial compliance, and may be the first podcast guest who holds NASD Series 24, 7, and 63 licenses.

You can find the Great Women in Compliance Podcast on the Compliance Podcast Network (CPN) where you can find several other resources and podcasts to keep you up to date in the Ethics and Compliance world. You can also find the GWIC podcast on Corporate Compliance Insights (CCI) where you can learn more about the podcast, stream prior episodes and catch up on Mary’s monthly column “Living Your Best Compliance Life.”

Corporate Compliance Insights is a much-appreciated sponsor and supporter of GWIC, including affiliate organization CCI Press publishing the related book; “Sending the Elevator Back Down, What We’ve Learned from Great Women in Compliance” (CCI Press, 2020). If you enjoyed the book, the GWIC team would be very grateful if you would consider rating it on Goodreads and Amazon and leaving a short review.  Don’t forget to send the elevator back down by passing on your copy to someone who you think might enjoy reading it when you’re done, or if you can’t bear parting with your copy, consider it as a holiday or appreciation gift for someone in Compliance who deserves a treat.

If you enjoyed the book, the GWIC team would be very grateful if you would consider rating it on Goodreads and Amazon and leaving a short review.  Don’t forget to send the elevator back down by passing on your copy to someone who you think might enjoy reading it when you’re done, or if you can’t bear parting with your copy, consider it as a holiday or appreciation gift for someone in Compliance who deserves a treat.

You can subscribe to the Great Women in Compliance podcast on any podcast player by searching for it and we welcome new subscribers to our podcast.

Join the Great Women in Compliance community on LinkedIn here.

Categories
Daily Compliance News

April 10, 2023 – The Normalizing Corruption Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen to the Daily Compliance News. All from the Compliance Podcast Network. Each day we consider four stories from the business world, compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Stories we are following in today’s edition of Daily Compliance News:

·       OCC drops case against Rabobank ex-CCO. (WSJ)

·       Trump now, Clarence Thomas normalizes corruption. (MSNCBC)

·       It’s a new world in corporate layoffs. (NYT)

·       Barclays fallout out from Jes Staley continues. (Reuters)

Categories
Daily Compliance News

April 6, 2023 – The Façade of Compliance Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen to the Daily Compliance News. All from the Compliance Podcast Network. Each day we consider four stories from the business world, compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Stories we are following in today’s edition of Daily Compliance News:

Categories
From the Editor's Desk

March and April 2023 in Compliance Week

Welcome to From the Editor’s Desk, a podcast where co-hosts Tom Fox and Kyle Brasseur, EIC at Compliance Week, unpack some of the top stories which have appeared in Compliance Week over the past month, look at top compliance stories upcoming for the next month, talk some sports and generally try to solve the world’s problems.

 From the Editor’s Desk, hosted by Tom Fox and Kyle Brasseur, is the perfect podcast to stay informed on the dynamic events of March 2023. They discuss the Department of Justice’s changes in the ECCP and the CCO compliance officer as well as look into the SEC and banking regulator’s roles during the SVP Bank failure. Kyle previews the upcoming long-form Compliance Week case study, which will take a deep dive into ESG in one company and conclude with a look into sports by reviewing the madness of 2023 March Madness, the issues surrounding Ja Morant, and Kyle’s deep appreciation for the World Baseball Classic, noting its ability to add diversity to the game and its positive impact on the baseball community as a whole.

 Highlights Include:

·      The Role of the Chief Compliance Officer in 2021: Navigating Changing Regulations and Increased Pressure.

·      Financial Regulatory Oversight In the Wake of the Dodd-Frank Act

·      The Role of the Chief Risk Officer in Risk Management

·      The Practical Uses of ESG Disclosures in Real Life

·      The Ups and Downs of March Madness: Unprecedented Success for Small Schools.

·      Reporting on Personal Hardships in Sports: The Case of Ja Morant and Josh Hamilton

·      The Power of Unity in Baseball: A Discussion on the Global Impact of the World Baseball Classic

·      The Appeal of the World Baseball Classic

 Kyle relates some of the upcoming Compliance Week 2023 Conference highlights from May 15-17 in Washington, DC. Listeners of this podcast will receive a discount of $200 by using code TF200 on the link below.

Resources

Compliance Week 2023 information and registration here

Kyle Brasseur on LinkedIn

Compliance Week

Categories
FCPA Compliance Report

Erica Salmon Byrne on 2023 World’s Most Ethical Companies

Welcome to the award-winning FCPA Compliance Report, the longest running podcast in compliance. In this episode, I am joined Erica Salmon Byrne, President of Ethisphere, to discuss the World’s Most Ethical Companies awards. Byrne explains the evaluation process and what types of areas are investigated. She highlights how the list has fluctuated over the years and the importance of a company’s people practices. Through the cross functional scorecard, companies can measure their performance compared to a global index.

We discuss the importance of “ethics premium” and the scorecard process. To measure the value of a company’s people practices, the survey demonstrated an outperformance of 13.6% against a comparable global index. Byrne also gives information to listeners on where to find more information on the world’s most ethical companies. Tune into this episode of the FCPA Compliance Report and learn more about the World’s Most Ethical Companies. 

Key Highlights

  1. What is the World’s Most Ethical Companies® recognition?
  2. How long has Ethisphere recognized the World’s Most Ethical Companies?
  3. What are criteria Ethisphere considers during the evaluation process? What is the evaluation framework.
  4. What are the benefits of applying for the World’s Most Ethical Companies?
  5. Even if a company is not selected, what are some of the benefits?
  6. What is the Ethics Premium and what was the 2023 Ethics Premium? 

 Notable Quotes

“What does the recognition itself mean? So, you know, it’s  really interesting, Tom. Because I I’ve asked a lot of honorary companies about that. And I  particularly liked the way 1 company phrased it to me when I was talking to them last week, and they said, look, there are lots and lots of times that companies get recognized for messing up.”

“We’re looking at the ways you are thinking about, your impact on the communities in which you operate. We are looking at your ethics and compliance program initiatives. We’re looking at the way you are governing your programs both at the board level and at the C suite level. We’re looking at your leadership and your reputation.”

“I’ve had multiple compliance officers tell me that their best self-assessment work is just reading the red line of our survey every year and asking themselves would I answer this new question from Ethisphere?”

“Are there questions on this survey I can’t answer without going and speaking to somebody else? Do I know who that person is? And if not, why not? Because all of those relationships are critical relationships to operating your program well.”

 Episode Links

World’s Most Ethical Companies

Categories
Blog

The Week That Was in Compliance – The ECCP: Part 4 – Final Thoughts

In addition to the speeches presented at the ABA’s 38th Annual National Institute on White Collar Crime, by Deputy Attorney General Lisa Monaco (2023 Monaco Speech) and Assistant Attorney General Kenneth A. Polite (Polite Speech); there was the release of the 2023 U.S. Department of Justice Criminal Division Evaluation of Corporate Compliance Programs (ECCP). Today we will conclude our multi-part review of this document by some of the other key changes and additions to the document and what it all means for the compliance professional going forward.

 Use of Monitors

In the introduction its states, “Moreover, Criminal Division policies on monitor selection instruct prosecutors to consider, at the time of the resolution, whether the corporation has made significant investments in, and improvements to, its corporate compliance program and internal controls systems and whether remedial improvements to the compliance program and internal controls have been tested to demonstrate that they would prevent or detect similar misconduct in the future to determine whether a monitor is appropriate.” This language is a firm reject of the Benzkowski Memo and the prior administration’s reticence to employ monitorships as a tool to ensure compliance with not only the settlement documents but also the creation and implementation of a compliance program.

Internal Compliance Controls

Under Section II, entitled “Is the Corporation’s Compliance Program Adequately Resourced and Empowered to Function Effectively?”, is the new language, “In this regard, prosecutors should evaluate a corporation’s method for assessing and addressing applicable risks and designing appropriate controls to manage these risks.” This simple sentence packs quite a wallop as it mandates a risk assessment, design and implementation of appropriate internal compliance controls and then monitoring of those controls to see if they are managing the risks identified in the risk assessment. Many of these concepts are fleshed out in the ECCP but it is clear this is a minimum expectation from the Department of Justice (DOJ).

Adequate Compensation and Salary/Bonus Review for Compliance

Under Section III, “Does Your Compliance Program Work in Practice”, is the following new language: “Independence and Empowerment – Is compensation for employees who are responsible for investigating and adjudicating misconduct structured in a way that ensures the compliance team is empowered to enforce the policies and ethical values of the company? Who determines the compensation, including bonuses, as well as discipline and promotion of compliance personnel or others within the organization that have a role in the disciplinary process generally?”

This is a significant new addition to the ECCP. It forces a company to adequately compensate those employees who investigate and pass judgment on misconduct. But it is more than simply adequate compensation as it also requires a company not to retaliate via low salaries or limited raises or other compensation for doing their jobs as compliance officers. In other words, if the Chief Executive Officer (CEO) is being investigated by compliance; that same CEO should not be setting or reviewing the salary of the Chief Compliance Officer (CCO) or those doing the investigation. This mandates that the DOJ will review the entire corporate organization on these issues.

Final Thoughts

This brings us to the end of a series of momentous announcements by the DOJ. While we have not discussed the changes in monitor selection announced by Polite as it largely deals with internal DOJ process, we would note that it will require a more lengthy and rigorous request process for those prosecutors’ seeking monitors, as well as a review process up to perhaps even the DAG. This alone could lengthen out an entire Foreign Corrupt Practices Act (FCPA) enforcement action.

The incentives language, both financial and non-financial, will require a much deeper analysis by a corporate compliance program in the areas of compensation, as well as promotion, than has even been mandated. The first thing I would do as a CCO is go down the hall to speak with the head of Human Resources (HR) to get an understanding of how compensation is based and what factors of doing business ethically and in compliance are reviewed for both salary and discretionary bonus amounts. The same would hold true for promotion into both middle and senior management. All of these will need to have metrics or other auditable frameworks around them so they can be reviewed, tested and data presented to the regulators if they come knocking.

The language around messaging apps needs to be taken to heart by not simply the compliance function but all senior level executives. While the Securities and Exchange Commission (SEC) has garnered the most publicity for its fines levied on regulated industries, the new language of the ECCP makes clear the DOJ is equally concerned about this issue. Woe be it to any company which finds itself in a FCPA investigation or enforcement action where said company does not meet these DOJ requirements. The DOJ will most probably assume a willful failure to meet the strictures of the 2023 ECCP.

Obviously, the Biden Administration DOJ is stepping away from some of the initiatives of the Trump Administration DOJ. However, in other areas this DOJ is building on some of the steps of the prior administration. It is clear the DOJ is continuing to evolve in its thinking about what constitutes a best practices compliance program and will continue to do so. Compliance professionals will need to study these new initiatives and implement their requirements.

Categories
2 Gurus Talk Compliance

2 Gurus Talk Compliance – Episode 1

What happens when two top compliance commentators get together? They talk compliance, of course. Join Kristy Grant-Hart and Tom Fox for their new podcast, 2 Gurus Talk Compliance! But it is not simply Kristy and Tom talking about compliance. In this podcast series, Kristy and Tom also review other top commentators in compliance. In this podcast, we will consider all things compliance, corporate ethics, ESG, governance, and whatever else is on our minds and the minds of other experts in the field. Kristy and Tom explore all of these topics with expertise and wit.

In this inaugural episode, they discuss the latest compliance trends and news, including two Supreme Court cases that have implications for the compliance profession. They also cover the Department of Justice and whistleblower trends, taking a look at Miranda and Upjohn’s warnings and increasing numbers of whistleblower reports to the SEC. They also dive into an article from the Harvard Law School Forum on corporate governance and discuss the Illinois Biometric law. Join the conversation and discover the latest on compliance and regulations with 2 Gurus Talk Compliance.

Highlights Include

The Role of In-House Attorneys in Communication Between Outside Counsel and Businesses [00:05:17]

Supreme Court Decision on the Future of the CFPB [00:09:11]

Impact of the Colorado Draft Regulation on Artificial Intelligence Compliance Programs [00:13:23]

The Benefits of Automated Data Deletion [00:17:23]

A Miranda component to corporate Upjohn Warnings [00:21:25]

The Obligation of Society to Address Climate Change [00:25:33]

The Benefits of Self-Disclosure in the DOJ Justice System [00:29:18]

The Role of the Board in Overseeing Third Parties in High-Risk Countries [00:33:14]

The Impact of Whistleblowers on the SEC [00:40:54]

White Castle’s Violation of Illinois Biometric Law [00:45:05]

Notable Quotes

  1. The DOJ is urging a federal judge to sanction Google’s parent, Alphabet, for its practice of setting employee chats to auto delete despite promising to preserve records.”
  2. “It goes beyond the specifics of this law, something you and I have talked about for several years now, that the compliance function and the CCO is well perhaps the most well-suited corporate discipline to deal with these new initiatives because it’s the basic framework of compliance that you and I have worked with for 15 years.”
  3. “Most compliance programs just don’t have good frameworks for things like AI or for big data even though we’ve been using that word for a long time.”

Resources

  1. Boards and 3rd Party Risk Oversight
  2. CO Draft AI Rules for Insurance
  3. Miranda Warnings in Corp Investigation
  4. Current whistleblowing landscape
  5. Has the stature of the CCO changed? 
  6. Analysis of the DOJ’s update to the self-disclosure program
  7. Supreme Court considering defunding the CFTC
  8. Trends in state privacy law   
  9. Litigation holds and records retention/Google/DOJ  
  10. Individuals charged – first enforcement action 2023 

Connect with Kristy Grant-Hart on LinkedIn

Spark Consulting

Connect with Tom Fox on Linkedin

Categories
SBR - Authors' Podcast

Keith Read – An Unconventional Compliance Officer

Welcome to the Sunday Book Review, the Authors Podcast! On this episode, Tom welcomes special guest Keith Read, former Chief Compliance Officer at British Telecom and author of The Unconventional Compliance Officer. Keith discusses how effective measures can be taken to improve compliance within a given company, even when it comes to hard issues like GDPR, conflicts of interest, and more. He emphasizes the importance of utilizing data in compliance and reminds companies to look at the outcomes and not just inputs. He claims his book to be a wealth of resources for better understanding compliance and explains that it can be found on multiple digital marketplaces. Join Tom Fox as he dives deep into the world of compliance with Keith Read and his groundbreaking book.

Key Highlights Include

  • The Benefits of Applying Behavioral Psychology in Business [00:03:53]
  • Accessibility of Customer Hotlines [00:07:32]
  • EU Anti-Retaliation Policy for GDPR [00:11:15]
  • Shifting Focus from Inputs to Outcomes [00:15:12]
  • Exploring Positive Conflicts of Interest in the 21st Century [00:18:52]
  • Role of Data & Compliance in Modern Business Practices [00:22:49]
  • The Benefits of Data Analysis for Companies [00:26:32]

Notable Quotes

  1. “We had 99 percent of people trained on anti-corruption compliance.”
  2. “What I spend a lot of time doing is how can you turn that push into pull?”
  3. “Everybody sees conflicts of interest as negative. I mean, maybe that’s an overstatement, but if somebody suddenly sends you an email to say, we won’t report your, you know, any conflict of interest and so on. It’s, again, it’s another example of compliance push.”
  4. “What I call is the corporate shield. It was the exercises. It’s more than it’s the exercise I developed. Which was to say, you know, you could do a very quick and dirty analysis of how risk has changed.”

Resources

The Unconventional Compliance Officer

Keith Read on LinkedIn

Categories
Daily Compliance News

March 2, 2023 – The All WSJ Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen to the Daily Compliance News. All from the Compliance Podcast Network. Each day we consider four stories from the business world, compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Stories we are following in today’s edition of Daily Compliance News:

  • Ericsson CCO leaves. (WSJ)
  • SW Airlines tries to save 4 minutes. (WSJ)
  • Huawei export licenses may be revoked. (WSJ)
  • More Glencore restitution was ordered. (WSJ)
Categories
Great Women in Compliance

Tracy Saale-From Law Enforcement to In-House

Welcome to the Great Women in Compliance Podcast, hosted by Mary Shirley and Lisa Fine. In today’s episode, Lisa speaks with Tracy Saale, who is Conduct Risk Management, Managing Director and Corporate Responsibility Officer at Charles Schwab.

This is her second career, and while we often hear from attorneys who have gone in-house, or were assigned to compliance, Tracy started out as a prosecutor and then at the U.S. Federal Bureau of Investigations (FBI), where she worked all over the globe, and advised in ethics and compliance during her career there. She discusses the importance of advising law enforcement officials on what is – or is not – permissible, particularly when they are dealing with criminal behavior and security issues. When she started at the FBI, they had approximately 14% women agents, and while that has increased into the 20% range, there is a way to go, so she recounts her experiences.

While Tracy was a bit guarded given her experiences with corporate malfeasance, she also was impressed with Charles Schwab, and joined them in part for that. In her in-house career, she is now seeing what so many of us see – that the majority of people are trying to do the right things – a more positive side of corporate life.

The Great Women in Compliance Podcast is on the Compliance Podcast Network with a selection of other Compliance related offerings to listen in to.  If you are enjoying this episode, please rate it on your preferred podcast player to help other likeminded Ethics and Compliance professionals find it.  If you have a moment to leave a review at the same time, Mary and Lisa would be so grateful.  You can also find the GWIC podcast on Corporate Compliance Insights where Lisa and Mary have a landing page with additional information about them and the story of the podcast.  Corporate Compliance Insights is a much-appreciated sponsor and supporter of GWIC, including affiliate organization CCI Press publishing the related book; Sending the Elevator Back Down, What We’ve Learned from Great Women in Compliance (CCI Press, 2020).

If you enjoyed the book, the GWIC team would be very grateful if you would consider rating it on Goodreads and Amazon and leaving a short review.  Don’t forget to send the elevator back down by passing on your copy to someone who you think might enjoy reading it when you’re done, or if you can’t bear parting with your copy, consider it as a holiday or appreciation gift for someone in Compliance who deserves a treat.

You can subscribe to the Great Women in Compliance podcast on any podcast player by searching for it and we welcome new subscribers to our podcast.

Join the Great Women in Compliance community on LinkedIn here.