Categories
Blog

Using Data Analytics to Create an Effective Compliance Program-Part 2

In this three-part blog post series, we are ruminating on how to create an effective compliance program through  the use of data analytics. I am joined in this exploration by Vince Walden, CEO of Kona AI and we are considering the requirements laid out by the Department of Justice (DOJ) in their recent pronouncements on best practices, as well as the key trends and lessons learned from enforcement actions. Finally, we will consider the speech by Kenneth Polite on the changes to the Corporate Enforcement Policy and how to meet those requirements using data analytics. Walden articulated 10 steps you need to follow:

  1. Assess a company’s conduct;
  2. Self-disclose;
  3. Know quickly if there is a problem or not;
  4. Have access to relevant sources of data;
  5. Conduct monitoring at the beginning and throughout the lifespan of the relationship
  6. Have an on-premise application;
  7. Look up vendors and transactions quickly;
  8. Run data through a library of corruption and fraud tests;
  9. Look at a predictive model and see if it meets the profile of an improper payment; and
  10. Have visibility into data almost at their fingertips.

Under Step 4, companies must quickly analyze their data quickly and efficiently to determine if they need to self-disclose any potential issues. By sharing the attributes across corporate siloes, companies can make their individual models perform better and improve their compliance programs. This allows companies to access the data quickly and easily, allowing them to identify potential risks and areas of improvement. It also provides insights into the effectiveness of compliance programs, allowing companies to make better informed decisions concerning their compliance.

Overall, having access to relevant sources of data is essential for an effective compliance program. Companies can gain access to data through on-premise platforms. By leveraging these sources of data, companies can ensure their compliance programs are up to date and compliant with applicable laws and regulations.

Step 5 is to conduct monitoring at the beginning and throughout the lifespan of any business  relationship or transaction cycle. This is an important step as it allows a company to identify potential issues with their compliance program and take corrective action. Monitoring should be conducted at the beginning of a relationship or transaction to ensure that all parties understand the expectations and that there is no potential for criminal activity. Monitoring should continue throughout the relationship as well, as this will allow a company to identify any changes in behavior or activity that could indicate a potential problem. This can be used to gain insights into a vendor’s financial and transactional data, which is often a key indicator of future or even potential compliance violations.

Having access to relevant sources of data and conducting monitoring throughout the lifespan of a third-party relationship will help an organization meet the expectations set by the DOJ for an effective compliance program. With the DOJ’s recent announcement of amendments to the Corporate Enforcement Policy, companies have even greater incentive to self-disclose if they uncover potential violations, all of which demonstrates an effective compliance program. A data analytics platform can help companies quickly identify understanding of the risks and monitoring these relationships regularly, companies can ensure that they are compliant with all applicable regulations and review potential issues.

With a comprehensive view of their activities, organizations can quickly identify any changes in activities, such as unusual patterns of payments or activities, which could indicate a potential problem. Through visibility into third party activities and transactions, companies are able to gain a better understanding of the compliance risk associated with their third-party relationships. Moreover, businesses have a mechanism to identify any financial or transactional red flags.

Interestingly Walden advocates having an “on-premise application” for data analytics, which is he step 6.  He believes “This is an important step, as it allows companies to keep their data secure, while still being able to use predictive analytics and other compliance monitoring tools.” It can be hosted and managed as a service, “meaning that companies can utilize the platform without having to move large amounts of data around each month.” This helps companies to gain insights from the model without compromising their data privacy. Furthermore, this platform can be used to identify anomalous payments that may be indicative of corruption or fraudulent activities.

Join us tomorrow where continue conclude our exploration of using data analytics to create an effective compliance program.

Listen to Vince Walden on Data Driven Compliance

Categories
Blog

Using Data Analytics to Create an Effective Compliance Program-Part 1

I recently had the opportunity to visit with Vince Walden for the inaugural episode of the newest podcast on the Compliance Podcast Network, Data Driven Compliance. Walden is a compliance professional with 15 years of experience, who left his day job and founded Kona AI, a cutting-edge innovation for compliance professionals. Kona AI is an on-premise platform to build advanced analytics and compliance monitoring that aligns with the DOJ’s expectations.

Over this multi-part blog post series, I will be discussing how to create an effective compliance program through  the use of data analytics by considering the requirement laid out by the Department of Justice (DOJ) in their recent pronouncements on a best practices, as well as the key trends and lessons learned from enforcement actions. Finally, we will consider the speech by Kenneth Polite on the changes to the Corporate Enforcement Policy and how to meet those requirements using data analytics.

It is important for compliance professionals to make informed decisions that are driven by data to ensure that the compliance program is effective and efficient. Data-driven decisions enable compliance professionals to make decisions that are backed by evidence, allowing them to make informed decisions that are based on facts and figures rather than assumptions or guesswork. Without data, compliance professionals would be unable to accurately measure the effectiveness of their compliance program or identify potential risks or areas of non-compliance.

Data-driven decisions also allow compliance professionals to identify areas of strength and opportunities for improvement. By utilizing data, they can identify trends, patterns, and correlations that can help them understand the underlying causes of compliance issues and formulate strategies to address them. Furthermore, data-driven decisions are more likely to be accepted and supported by stakeholders, as they are based on facts and have been thoroughly researched and analyzed. Ultimately, data-driven decisions ensure that compliance professionals are making informed decisions that are in the best interests of their organization. Walden articulate 10 steps you need to follow:

  1. Assess a company’s conduct;
  2. Self-disclose;
  3. Know quickly if there is a problem or not;
  4. Have access to relevant sources of data;
  5. Conduct monitoring at the beginning and throughout the lifespan of the relationship
  6. Have an on-premise application;
  7. Look up vendors and transactions quickly;
  8. Run data through a library of corruption and fraud tests;
  9. Look at a predictive model and see if it meets the profile of an improper payment; and
  10. Have visibility into data almost at your fingertips.

Under Step 1, the assessing of your company’s conduct begins with understanding the DOJ’s  expectations for an effective compliance program. Companies should have policies and procedures in place that enable them to access relevant sources of data, conduct ongoing monitoring of third-party relationships, and hold compliance officers accountable for the effectiveness of the compliance program. Additionally, companies should ensure they have the necessary technology in place to be able to quickly conduct an analysis of their data to determine if a self-disclosure is necessary. By taking these steps, companies can ensure they are meeting the DOJ’s expectations and are in a better position to successfully self-disclose if necessary.

Finally, assessing a company’s conduct should also involve an analysis of the company’s external communications. Companies should have a process in place for responding to inquiries from the public, media, and other stakeholders, and they should ensure that all communications are accurate and timely. Additionally, companies should ensure they are regularly engaging with their stakeholders to keep them informed of any changes in their compliance policies or procedures. By taking these steps, companies can ensure they are engaging in effective external communications that foster trust and confidence in their compliance program.

Self-disclosure is a key step in achieving an effective compliance program. Walden lists this as Step 2. It is important for companies to to demonstrate their commitment to compliance and avoid possible enforcement actions. Recently Kenneth Polite reiterated the importance of self-disclosure and discussed the changes to the corporate enforcement policy. Self-disclosure is viewed as a sign of good faith and can have a major impact on the DOJ’s decision to pursue or not to pursue a case.

However, to meet this requirement under the DOJ Corporate Enforcement Policy, companies need to have access to their data quickly in order to determine if self-disclosure is necessary. This means having an on-premises platform that can quickly search through transactions, identify potential corrupt payments, and compare them to a predictive model. This will demonstrate that they have an effective compliance program for the DOJ to consider them for leniency. But it requires having access to relevant sources of data and conducting monitoring throughout the relationship with third parties. Having an analytics platform can help companies detect anomalies in their data and identify patterns in the data that can help create an effective compliance program.

In addition to self-disclosure, companies must also take steps to ensure that their compliance program is effective and meets the standards of the DOJ. Companies should have access to a streamlined technology platform that helps them manage their compliance efforts. This platform should have tools to monitor third-party relationships, identify suspicious activity, and monitor compliance efforts. An effective compliance program also requires ensuring that employees receive proper training and understanding of the company’s policies and procedures. Companies should also have an audit system in place to regularly check that their compliance program is meeting the standards of the DOJ. This audit system should include periodic assessments of the compliance program and regular reviews of third-party relationships.

Of course, if you do not know you have a problem, you organization cannot self-disclose and cannot meet the mandates to demonstrate an effective compliance program. Hence under Step 3, an organization must understand if there is a problem or not which warrants self-disclosure.  With the right technology in place, companies can monitor their compliance efforts and ensure that they are meeting the expectations of the DOJ. Additionally, companies should ensure that employees are properly trained on the company’s policies and procedures. Taking these steps can help create an effective compliance program that meets the expectations of the DOJ.

Join us tomorrow where continue our exploration of using data analytics to create an effective compliance program.

Listen to Vince Walden on Data Driven Compliance.

Categories
Daily Compliance News

February 20, 2023 – The Presidents’ Day Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen to the Daily Compliance News. All from the Compliance Podcast Network. Each day we consider four stories from the business world, compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Stories we are following in today’s edition of Daily Compliance News:

  • China top investment banker disappears. (Bloomberg)
  • Main Justice to take over corruption investigation into Texas AG. (MSNBC)
  • Can the arbitration clause eviscerate CA state law on employment claims? (Reuters)
  • Freeport trader charged with FCPA violations. (WSJ)

Categories
31 Days to More Effective Compliance Programs

One Month to More Effective Internal Controls – Internal Controls for Third Parties

Bribery built into the fabric of Chinese healthcare system”, reporters Jamil Anderlini and Tom Mitchell wrote about the ‘nuts and bolts of how bribery occurs in the healthcare industry in China. The authors quoted Shaun Rein, a Shanghai-based consultant and author of “The End of Cheap China,” for the following “This is a systemic problem, and foreign pharmaceutical companies are in a conundrum. If they want to grow in China, they must give bribes. It’s not a choice because officials in the health ministry, hospital administrators, and doctors demand it.”

It would be reasonable to expect that internal controls over gifts would be designed to ensure that all gifts satisfy the required criteria, as defined and interpreted in Company policies. It should fall to a Compliance Officer to finalize and approve a definition of permissible and non-permissible gifts, travel, and entertainment, and internal controls will follow from such definition or criteria set by the company. These criteria would include the amount of the spend, localized down into increased risk, such as the higher risk recognized in China. Within this context, there are four general internal controls to consider. 

Three Key Takeaways:

  1. GSK in China continues to be an example of the lack of internal controls for an effective compliance program.
  2. General areas of review for internal compliance controls.
  3. Third parties are still at the highest risk of corruption-related issues.

For more information on how to build out a best practices compliance program, including internal controls, check out The Compliance Handbook, 3rd edition.

Categories
Compliance Kitchen

Compliance Kitchen – The Changes in the DOJ Corporate Enforcement Policy

The Compliance Kitchen returns with a wrap-up of the week’s top trade and economic sanction issues. In today’s episode, Silvia Surman visits the DOJ revised its Corporate Enforcement Policy and the Kitchen looks at the highlights.

Categories
Daily Compliance News

February 4, 2023 – The Pope Fights Corruption Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen to the Daily Compliance News. All from the Compliance Podcast Network. Each day we consider four stories from the business world, compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Stories we are following in today’s edition of Daily Compliance News:

  • Will Weisselberg flip? (Bloomberg)
  • FTC says Lena can participate. (Law360)
  • DOJ looking at Silvergate. (Reuters)
  • Pope urges rejection of corruption. (AP News)
Categories
Blog

The World Has Changed: McDonald’s and the Oversight Duty of Officers-Part 4

Over the past year, the role of the Chief Compliance Officer (CCO) has shifted in some very dramatic ways. The shifts have been from disparate groups and for a variety of reasons. Yet when put together, one can see a clear and bright line expanding and elevating the role of the CCO in the corporate world. From the announcement of the requirement for CCO Certification last year up to the announcement of the Delaware Court of Chancery’s decision in the case of In re McDonald’s Corporation Stockholder Derivative Litigation, it is now clear that the CCO has as wide a remit and responsibility as any corporate officer, other than the Chief Executive Officer (CEO) of a company.

I think the following announcements, changes in DOJ and SEC focus on Foreign Corrupt Practices Act (FCPA) enforcement and now a court case out of Delaware will change the role of the CCO forever.

CCO Certification

This shift began with the speech by Kenneth Polite, Assistant Attorney General for the Criminal Division speech on May 17, 2022, at Compliance Week 2022; announcing the new requirement for CCO Certification of compliance programs for companies going through a Deferred Prosecution Agreement (DPA). This CCO Certification required the Glencore CCO to certify Glencore compliance program “is reasonably designed to detect and prevent violations of the FCPA and other anti-corruption laws” at the conclusion of the DPA.  Who is the only other person required to make a similar certification at the conclusion of a DPA? The CEO of the company.

This means the CCO (and CEO) are certifying the entire compliance program meets the standards of not simply best practices but also all the enhanced requirements set out in Attachment C of any DPA. While many have focused on the question of whether this would bring criminal liability to a long-gone (or even current) CCO; this question now seems to miss the mark. Recall what Polite said when announcing the new requirement “It is the type of resource that compliance officials, including myself, have wanted for some time, because it makes it clear that you should and must have appropriate stature in corporate decision-making. It is intended to empower our compliance professionals to have the data, access, and voice within the organization to ensure you, and us, that your company has an ethical and compliance focused environment.”

Monaco Memo and Changes in the Corporate Enforcement Policy

The 2022 Monaco Memo and 2023 announced changes in the DOJ’s Corporate Enforcement Policy (CEP) are bookends of a series of changes which began as far back as October 2021 when Deputy Attorney General Lisa Monaco first announced the revisions which would eventually be incorporated into the Monaco Memo and CEP. In many ways the Monaco Memo laid out the sticks while the CEP provided the carrots for current FCPA and other white-collar enforcements.

The Monaco Memo directed prosecutors to evaluate a corporation’s compliance program as a factor in determining the appropriate terms for a corporate resolution; as prosecutors should now assess the adequacy and effectiveness of the corporation’s compliance program at two points in time: (1) the time of the offense; and (2) the time of a charging decision.  Kenneth Polite further defined the effectiveness of a compliance program at the time of the offense as “At the time of the misconduct and the disclosure, the company had an effective compliance program and system of internal accounting controls that allowed the identification of the misconduct and led to the company’s self-disclosure.” This is the first time the DOJ has said that it is the detection of wrongdoing which defines the effectiveness of a compliance program. This means a company’s investment in a compliance program, CCO and corporate compliance team are all elevated in importance. This prong does not simply get you a discount, but it can put you on the road to the default position of the DOJ for a FCPA violation, a declination.

Moreover, when you couple the ABB FCPA resolution to the Monaco Memo, you see the carrots which appeared in the new CEP. ABB was the first, three-time FCPA recidivist yet was able to get an excellent resolution with the government and a fine of only $315 million despite clear aggravating factors including corruption up to and in the corporate office. From the ABB resolution, you begin to see how the role of the CCO increases dramatically.

Duty of Oversight

These trends were brought together in the Delaware Court of Chancery’s decision in the case of McDonald’s Corporation and its former Executive Vice President and Global Chief People Officer of McDonald’s Corporation, David Fairhurst in the case In re McDonald’s Corporation Stockholder Derivative Litigation, where for the first time, a Delaware court formally recognized the oversight duties of officers of Delaware corporations.

As I have previously noted, one of the most interesting parts of the court’s opinion is that it draws from the US Sentencing Guidelines and their creation of the Chief Compliance Officer position as both reasons for the decision and as a guide to how the CCO position will be impacted by this ruling. The judge pointed to the US Sentencing Guidelines as a key basis for the creation of the original Caremark Doctrine. The court stated that a prime reason for “recognizing the board’s duty of oversight was the importance of having compliance systems in place so the corporation could receive credit under the federal Organizational Sentencing Guidelines.” However, the Guidelines did not stop at the board level. The US Sentencing Guidelines mandated the creation of the CCO position.

The court noted that the CCO has a broad scope within an organization. The court stated “Although the CEO and Chief Compliance Officer likely will have company-wide oversight portfolios, other officers generally have a more constrained area of authority.” The responsibilities of the CCO are wide and sometimes varied. Here the court stated, ““[s]pecific individual(s) within the organization shall be delegated day-to-day operational responsibility for the compliance and ethics program. Individual(s) with operational responsibility shall report periodically to high-level personnel and, as appropriate, to the governing authority, or an appropriate subgroup of the governing authority, on the effectiveness of the compliance and ethics program.” But the Delaware court also provided CCOs with some additional ammunition in their quest for true influence in a corporation by stating that “to carry out such operational responsibility, such individual(s) shall be given adequate resources, appropriate authority, and direct access to the governing authority or an appropriate subgroup of the governing authority.”

What Does It Mean?

This is the part where it gets interesting. Under the CCO Certification and the Delaware court’s ruling, it is the CCO who is 1B to the CEO’s 1A. The first step every company must make it to put the CCO in position to report up directly to the Board of Directors. It also means that the days of a CCO reporting to a Chief Legal Officer (CLO) or General Counsel (GC) are certainly numbered. The Delaware Court drove this point home by specifically naming  a CLO/GC as a person “responsible for legal oversight and for making a good faith effort to establish reasonable information systems to cover that area.” In other words, not responsible for the company wide remit such as the CCO.

The next area would come from the Hallmarks of an Effective Compliance Program as laid out in the FCPA Resource Guide, 2nd edition. In that document it states “In appraising a compliance program, DOJ and SEC also consider whether a company has assigned responsibility for the oversight and implementation of a company’s compliance program to one or more specific senior executives within an organization. Those individuals must have appropriate authority within the organization, adequate autonomy from management, and sufficient resources to ensure that the company’s compliance program is implemented effectively.” That means financial resources and head count.

I would add, a level of professionalism and expertise in compliance means more than simply ‘being a lawyer’. Under Chapter 9, Section 47 of the US Attorney’s Manual, the DOJ is mandated to evaluate “The quality and experience of the personnel involved in compliance, such that they can understand and identify the transactions and activities that pose a potential risk.”  Finally, the DOJ will also evaluate other factors such as CCO compensataion as commiserate with the position of being second in importance to the CEO.

The Delaware Court decision creating the Duty of Oversight was not designed to increase the scope, reach and importance of a CCO but the more I look at the case I believe that will be its most lasting legacy. When you look back over the past 12 months, you see that the CCO has more stature and responsibility than it has ever had before.

With a converse nod to Uncle Ben from Spiderman, with great responsibility must come great power.

Categories
31 Days to More Effective Compliance Programs

Day 31 – Using a Root Cause Analysis for Remediation

The 2020 Update re-emphasized the need to perform a root cause analysis and, equally importantly, use it to remediate your compliance program. It stated, “a hallmark of a compliance program that works effectively in practice is the extent to which a company can conduct a thoughtful root cause analysis of misconduct and timely and appropriately remediate to address the root causes.”
It went on to state what additional steps the company has taken “that demonstrate recognition of the seriousness of the misconduct, acceptance of responsibility for it, and the implementation of measures to reduce the risk of repetition of such misconduct, including measures to identify future risk”).”

The key is that after you have identified the causes of problems, consider the solutions that can be implemented by developing a logical approach using data already in the organization. Identify current and future needs for organizational improvement. Your solution should be a repeatable, step-by-step process in which one method can confirm the results of another. Focusing on the corrective measures of root causes is more effective than simply treating the symptoms of a problem or event, and you will have a much more robust solution in place. This is because the solution(s) are more effective when accomplished through a systematic process with conclusions backed up by evidence.

When you step back and consider what the DOJ was trying to accomplish with its 2020 Update, it becomes clear what the DOJ expects from the compliance professional. Consider the structure of your compliance program and how it inter-relates to your company’s risk profile. When you have a compliance failure, use the root cause analysis to think about how each of the structural elements of your compliance program could impact how you manage and deal with that risk.

Three key takeaways:

  1. The key is objectivity and independence.
  2. The critical element is how you used the information you developed in the root cause analysis.
  3. The key is that after you have identified the causes of problems, consider the solutions that can be implemented by developing a logical approach using data already in the organization.
Categories
Daily Compliance News

January 31, 2023 – The Company That Bribed the World Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee and listen to the Daily Compliance News. All from the Compliance Podcast Network. Each day we consider four stories from the business world, compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Stories we are following in today’s edition of Daily Compliance News:

  • Stormy Daniels hush money case goes to NY grand jury. (NYT)
  • Too embarrassed to drive a Tesla. (BBC)
  • J&J’s attempt to escape talc powder liability fails. (Reuters)
  • Saman Ashani was sentenced in the US. (FT)
Categories
FCPA Compliance Report

James Koukios on Changes to Corporate Enforcement Policy

Welcome to the award-winning FCPA Compliance Report, the longest-running podcast in compliance. In this special episode, I am joined by Morrison and Foerster partner James Koukios to discuss the recent Kenneth Polite speech announcing changes to the Department of Justice Corporate Enforcement Policy.

In this episode, we consider the following:

  • What is the CEP;
  • This is a follow on from the Monaco Memo;
  • Why this change is significant for recidivists;
  • How this change redefines an effective compliance program;
  • The new CEP offers real, tangible, and significant benefits for compliance programs; and
  • What it all means going forward.

Resources

Kenneth Polite Speech

Updated CEP