Categories
Compliance Into the Weeds

From $34 Billion to $0 in One Week-FTX and Controls

The award-winning, Compliance into the Weeds is the only weekly podcast that takes a deep dive into a compliance-related topic, literally going into the weeds to explore a subject more. In this episode, we consider the recent collapse of the cryptocurrency trading platform FTX. We look at it from a variety of angles. Highlights include:

·       Where does FTX rate in terms of catastrophic business failures?

·       What were the internal control failures?

·       How much fraud was involved?

·       FTX is domiciled outside the US. What does that mean for the review process?

·       Will this lead to regulation over crypto?

 Resources

Matt Levine in Bloomberg on FTX’s balance sheet

Matt Kelly in Radical Compliance

Categories
FCPA Compliance Report

James Koukios on MoFo’s April 2022 Top 10 International Anti-Corruption Developments

In this episode, I visit with fan-fav James Koukios, partner at Morrison & Foerster on the firm’s always great monthly Top 10 International Developments newsletter for April 2022.

Key areas we discuss on this podcast are:

·      The Stericycle FCPA enforcement action.

·      The Roger Ng conviction.

·      Limits of prosecution on FCPA accounting provisions?

·      A World Bank debarment.

 Resources

James Koukios on MoFo.com

MoFo Top 10 International Anti-Corruption Developments for April 2022

Categories
Blog

Oracle: FCPA Recidivist Part 4 – the Comeback and DOJ

After revisiting “Parking in India” from 2012, we return to explore more from the Foreign Corrupt Practices Act (FCPA) recidivist Oracle Corporation. We previously reviewed the bribery schemes in general and how they worked in practice. Given not simply the recidivist status but the nature and location of the bribery schemes, one might reasonably ask questions about the resolution. Quite simply, how did Oracle achieve the result they did?

The Comeback

Under the FCPA Corporate Enforcement Policy, as developed by the Department of Justice (DOJ), the requirements for leniency were (1) self-disclosure, (2) extensive cooperation during the investigation and (3) thorough remediation up to the conclusion of the matter. Under the recent Monaco Memo, this prong 3 was further explained as creating a compliance program to address the issues which led to the compliance program and then testing that program prior to the conclusion of the resolution. While the Securities and Exchange Commission (SEC) does not have a similar written Policy they have followed the DOJ’s lead on since the implementation of the FCPA Corporate Enforcement Policy in November 2017.

In the 2022 Order, it specified there was some type of self-disclosure. The Order stated, “the Commission [SEC] considered that Oracle self-reported certain unrelated conduct, remedial acts it undertook, and cooperation afforded the Commission Staff.” This is one of the most oblique references to self-disclosure seen in an FCPA enforcement action. It is not clear what the ‘unrelated conduct’ might have been nor how it related to the FCPA violations. Whatever this unrelated conduct was, it was self-disclosed to the SEC and apparently that self-disclosure was enough to satisfy the SEC that self-disclosure had occurred.

The next requirement is thorough cooperation with the SEC during the investigation. Here the Order stated, “Oracle’s cooperation included sharing facts developed in the course of its own internal investigations, voluntarily providing translations of key documents, and facilitating the staff’s requests to interview current and former employees of Oracle’s foreign subsidiaries.” Each one of these factors should be digested by every compliance officer to understand what the SEC thinks is important. It may be different from the DOJ, particularly after the Monaco Memo, but these actions are all clearly important to the SEC.

Finally, of course, is the remediation. Here the Order specified several actions in greater detail than in most Orders. The Order stated, “Oracle’s remediation includes:

  • terminating senior regional managers and other employees involved in the misconduct and separating from employees with supervisory responsibilities over the misconduct;
  • terminating distributors and resellers involved in the misconduct;
  • strengthening and expanding its global compliance, risk, and control functions, including the creation of over 15 new positions and teams at headquarters and globally;
  • improving aspects of its discount approval process and increasing transparency in the product discounting process through the implementation and expansion of transactional controls;
  • increasing oversight of, and controls on, the purchase requisition approval process;
  • limiting financial incentives and business courtesies available to third parties, particularly in public sector transactions;
  • improving its customer registration and payment checking processes and making other enhancements in connection with annual technology conferences;
  • enhancing its proactive audit functions;
  • introducing measures to improve the level of expertise and quality of its partner network and reducing substantially the number of partners within its network;
  • enhancing the procedures for engaging third parties, including the due diligence processes to which partners are subjected;
  • implementing a compliance data analytics program; and
  • enhancing training and communications provided to employees and third parties regarding anti-corruption, internal controls, and other compliance issues.”

 Resources

These changes appear to be extensive and potentially significant within the greater Oracle compliance program. There was increased resources made available to Oracle through an increase in head count (15 new positions), restructuring of compliance groups and creation of new compliance teams. Additionally, the implementation of a compliance data analytics program would also fall under additional resources. Finally, Oracle moved to more proactive auditing.

Discipline

There were terminations of Oracle employees including “senior regional managers and other employees involved in the misconduct” in addition to the termination of distributors and resellers involved in the misconduct. While not tied to a disciplinary role but clearly in the less is more approach Oracle substantially reduced the number of business partners within its network.

Training

Next was in the area of training. There was enhanced “training and communications provided to employees and third parties regarding anti-corruption, internal controls, and other compliance issues.” This would seem to indicate enhanced training for those remaining business partners.

Internal Controls

Finally, there was the area of internal controls enhancement. Here there were improvements in the following areas: (a) discounting by improving aspects of the Oracle discount approval process and increasing transparency in the product discounting process through the implementation and expansion of transactional controls; (b) procurement through the increased oversight of, and controls on, the purchase requisition approval process; (c) removal of perverse incentives by limiting financial motivations and business courtesies available to third parties; (d) basic GTE by improving its customer registration and payment checking processes and making other enhancements in connection with Oracle technology conferences.

DOJ

Obviously, recidivist behavior is one of the key areas the DOJ focused on in the Monaco Memo. It is one of the factors the DOJ assesses in any resolution of an enforcement action. The Monaco Memo does note that civil penalties over five years old will be given lesser weight so perhaps the 2012 SEC FCPA enforcement action involving Oracle’s conduct in India plays into the SEC analysis here. There is also the question of a monitor for a company with recidivist behavior which Oracle avoided in this SEC resolution. In the Monaco Memo, two of the areas of evaluation are:

  1. Whether, at the time of the resolution and after a thorough risk assessment, the corporation has implemented an effective compliance program and sufficient internal controls to detect and prevent similar misconduct in the future;
  2. Whether, at the time of the resolution, the corporation has adequately tested its compliance program and internal controls to demonstrate that they would likely detect and prevent similar misconduct in the future;

While the SEC Order lays out in detail the remediation, there is no information on any testing performed by Oracle on the new components of its compliance program or on its controls.

As yet there is no information on a DOJ resolution. Given the tenor of the most recent DOJ announcements including the Monaco Memo, and the subsequent speech by Principal Associate Deputy Attorney General Marshall Miller and speech by Assistant Attorney General Kenneth A. Polite, it appears that recidivism will be greatly frowned upon. Also, unclear would be whether the DOJ would require a monitor based upon the remediation made by Oracle as reported in the SEC Order. As noted, there is no indication of testing of the compliance program enhancements. All in all, lots of questions for the DOJ and we will have to wait for a DOJ resolution to see if we can begin to answer some of them.

Please join me tomorrow where I conclude this series by considering what does it all mean for the compliance professional.

Categories
Blog

Oracle: FCPA Recidivist Part 5 – What Does It All Mean?

In this post, we conclude our exploration of the Foreign Corrupt Practices Act (FCPA) enforcement action involving the now recidivist Oracle Corporation. This enforcement action was concluded with the Securities and Exchange Commission (SEC) resulting in an Order. After having examined the background facts and bribery schemes in some details, we turn to what does it all mean for FCPA enforcement going forward and what lessons can the compliance profession draw from Oracle’s missteps.

Paper Programs Fail

One of the most prominent lessons to be garnered from this matter is that paper compliance programs Do Not Work. That may sound like perhaps the most basic truism in all of compliance but here we are in 2022, looking at a major multinational organization which had a ‘check-the-box’ compliance program around distributors and it eventually bit them in the backside.

After having its first FCPA enforcement action in 2012 involving distributors in India, where deep and unwarranted discounts were used to create a pot of slush funds to pay bribes, Oracle instituted a requirement for a ‘second set of eyes’ outside the business unit for unusual or excessive discounts. According to its policies regarding distributors, a valid and legitimate business reason was required to provide a discount to a distributor. Oracle used a three-tier system for approving discount requests above designated amounts, depending on the product. In the first level, Oracle at times allowed subsidiary employees to obtain approval from an approver in a subsidiary other than that of the employee seeking the discount. At the next level and for higher level of discounts, Oracle required the subsidiary employee to obtain approval from another geographic region and the final level (and for the highest discounts) was from someone at the Oracle corporate headquarters. So far so good.

The problem was there was no requirement for evidence of a business justification to support the requested discount. The Order noted, “Oracle reviewers could request documentary support, Oracle policy did not require documentary support for the requested discounts – even at the highest level.” A statement of why you need a discount without any supporting documents as evidence is simply that – a statement. In other words, there was no way for a higher-level approver to determine if such a request was valid or fraudulent. Ronald Reagan was on to a basic compliance concept when he intoned “Trust, but verify.” Those words still ring true as a basic requirement in any compliance program.

Data Analytics

The Oracle enforcement action emphasized why data analytics is mandatory for any current compliance program. In addition to creating slush funds through discounts to distributors, slush funds were created through fraudulent reimbursement requests for expenses associated with marketing Oracle’s products. If the request were under $5,000, business unit level supervisors at the subsidiaries could approve them without any corroborating documentation indicating that the marketing activity actually took place. In one example from the Order, it noted that an Oracle Turkey sales employees obtained such fraudulent reimbursements totaling approximately $115,200 in 2018 that were “ostensibly for marketing purposes and were individually under this $5,000 threshold.” There was apparently no one looking to see who and how often these reimbursement requests were made by any single employee or approved by any supervisor.

This is as basic a fraud scheme as one can imagine. Think of employee gift, travel and entertainment (GTE) reimbursement where anything over $100 must be preapproved. One BD type or one business unit routinely submits requests after purchases of $99.99 so no preapproval is required. The supervisor approves it, and it is automatically paid to the employee. One reimbursement at $99.99 may not raise a red flag but multiple requests should. The same concept holds true in this situation. However, no one at Oracle was looking at this bigger picture. This is where a data analytics program would pick up such anomalies and flag it for closer inspection and investigation. Oracle appears to have realized this through part of its remediation which included the implementation of a compliance data analytics program moving to proactive auditing.

Internal Control Upgrades

Putting in compliance enhancements to remediate your control failures is a key part to any FCPA enforcement resolution. In this area, there were improvements in the following capacities: (a) in distributor discounting by improving aspects of the Oracle discount approval process and increasing transparency in the product discounting process through the implementation and expansion of transactional controls; (b) in the Oracle procurement process through the increased oversight of, and controls on, the purchase requisition approval process; (c) by the removal of perverse incentives by limiting financial motivations and business courtesies available to third parties; (d) in basic gifts, travel and entertainment policies (GTE) by improving its customer registration and payment checking processes in connection with Oracle technology conferences.

Basic GTE

I cannot believe that in 2022 we are talking about companies that still do not have the most basic GTE policies in force. Since at least 2007, the Department of Justice (DOJ) made clear what was appropriate in business travel, business courtesies and business entertainment. Oracle’s 112 Project decidedly was not as it was designed to appear as a business trip to Oracle’s home office (then in California) related to Oracle’s bid on a project. However, the trip was designed to be a sham to hide boondoggle travel for four government officials. The alleged business meeting at the corporate headquarters lasted only 15 minutes and for the rest of the week, the Oracle BD folks entertained the government officials in Los Angeles and Napa Valley and then took them to a “theme park” in the greater Los Angeles area. Any travel involving government officials or any other covered persons under the FCPA should be submitted to and approved by your compliance function, including costs and the itinerary.

There was much to consider from the SEC enforcement action under the FCPA involving Oracle. We still have not heard from the DOJ. There may be more to come….

Categories
Everything Compliance - Shout Outs and Rants

Episode 105 – Shout Outs and Rants

Welcome to the only roundtable podcast in compliance as we celebrate our second century of shows. In 2021, Everything Compliance was honored by W3 as a top talk show in podcasting. In this episode, we have the quartet of Jonathan Marks, Tom Fox, Jonathan Armstrong, and Karen Woody.

1. Tom Fox shouts out to Aaron Judge, who has a year for the ages.

2. Karen Woody shouts out to the HBO film Elvis and the movie portrayal of Presley.

3. Jonathan Marks rants about compliance professionals and fraud examiners who have no idea what internal control is.

4. Jonathan Armstrong shouts out to King Charles III, who had a 70-year apprenticeship as the Heir Apparent to the British throne.  

The members of Everything Compliance are:

•       Jay Rosen– Jay is Vice President, Business Development Corporate Monitoring at Affiliated Monitors. Rosen can be reached at JRosen@affiliatedmonitors.com

•       Karen Woody – One of the top academic experts on the SEC. Woody can be reached at kwoody@wlu.edu

•       Matt Kelly – Founder and CEO of Radical Compliance. Kelly can be reached at mkelly@radicalcompliance.com

•       Jonathan Armstrong –our UK colleague is an experienced data privacy/protection lawyer with Cordery in London. Armstrong can be reached at jonathan.armstrong@corderycompliance.com

•       Jonathan Marks is Partner, Firm Practice Leader – Global Forensic, Compliance & Integrity Services at Baker Tilly. Marks can be reached at jonathan.marks@bakertilly.com

The host and producer, ranter (and sometime panelist) of Everything Compliance is Tom Fox, the Voice of Compliance. He can be reached at tfox@tfoxlaw.com. Everything Compliance is a part of the Compliance Podcast Network.

Categories
Compliance Into the Weeds

HanesBrands Cyber Security Breach Disclosure

Compliance into the Weeds is the only weekly podcast which takes a deep dive into a compliance related topic, literally going into the weeds to more fully explore a subject. In this episode, we explore the recent disclosure by HanesBrands of a cyber security breach which cost the company over $100MM in sales in Q2 2022.  Highlights include:

  • Why the public disclosure.
  • What might the SEC rules around disclosure be when adopted.
  • Why CISOs and IT (and a whole host of other corp functions) needs to talk to compliance.
  • What if this were a physical breach?
  • How and where to get started.

Resources

Matt in Radical Compliance

Categories
Compliance Into the Weeds

Internal Controls Lessons from Cyber Failures in Wisconsin

Compliance into the Weeds is the only weekly podcast that takes a deep dive into a compliance-related topic, literally going into the weeds to more fully explore a subject. In this episode, we deep dive into recent failures detected in the state of Wisconsin regarding cyber security risks around election integrity. Highlights include:

  • The risks were uncovered.
  • What is a material risk?
  • Why Multi-Factor Authentication is important cyber security control.
  • What are the consequences of a single point of failure?
  • How and when should redefine a hazard?
  • What does CISA say about MFAs?

Resources

Matt in Radical Compliance

Categories
Compliance Into the Weeds

The Wild and Wacky World of Control Failures

Compliance into the Weeds is the only weekly podcast that takes a deep dive into a compliance-related topic, literally going into the weeds to more fully explore a subject. In this episode, we dive deeply into the recent story of an in-house attorney who was disbarred for fraudulent activities in creating fraudulent claims and settlements.  Highlights include:

·      Background facts.

·      Conflicts of Interests.

·      What were the internal control failures?

·      Were they material?

·      Lessons for the compliance professional.

Resources

Matt in Radical Compliance

Categories
Innovation in Compliance

Contracts as a Third-Party Risk Management Tool with Brad Hibbert


 
Tom Fox welcomes Brad Hibbert on this episode of the Innovation in Compliance Podcast. Brad is the Chief Strategy Officer of Prevalent, Inc. He joins Tom to talk about how Prevalent helps companies manage third-party risk, the importance of risk management, and what the future for risk management in the compliance world may look like. 
 

 
Managing Third-Party Risk
Tom asks Brad to explain how Prevalent helps companies manage third-party risks. “We have a SaaS platform that helps organizations identify those risks, report against those risks, and then provide remediation capabilities to reduce those risks at every stage of the vendor lifecycle,” Brad tells Tom. Risk management is no longer about just doing reactive reporting on an annual basis. Risk has to be proactively monitored, identified, and reduced on a day-to-day basis, and especially when companies are having day-to-day conversations with their third parties during contract execution. Prevalent enables its risk management platform by having different team members interact with the third parties to collaborate and reduce the risks at every stage of the vendor life cycle. 
 
A Must Have
Third-party risk management is a must-have right now, and will continue to be in the future. “What organizations are realizing is they have to move beyond the compliance check box and actually reduce the risk associated with these third parties,” Brad remarks. Compliance is one of the drivers of this, but another main factor is the pandemic. COVID has changed the way companies and businesses operate, and has also exposed their weaknesses. With the shift to the hybrid work environment, and the increase of work from home, companies have had rapidly onboard third-party risks due to the use of online platforms. The risk of cyber-attacks and information being leaked is high, so being able to manage and protect companies from that is paramount. 
 
The Contract Essentials SaaS Solution
Tom asks Brad to explain the contract essentials SaaS solution. The SaaS solution allows the company to onboard or add existing contracts. Prevalent’s platform has very strong workflow and collaboration capabilities that focus on vendor risk, which is also good for profiling current contracts to see where the risk lies. Companies can use the SaaS solution to upload their contracts, or any related documentation surrounding it to a secured file, and it allows them to collaborate with third parties outside of the corporate network.
 
The Future of Third-Party Risk Management
Brad predicts a convergence of third-party risk management and the broader third party. “We’re going to continue to focus on building solutions that are easy to use that enable data sharing between the different groups that promote efficiency, collaboration, and then risk reduction,” he says. Organizations can no longer simply rely on assessments, instead must have continuous insights play major roles at all levels of the vendor life cycle. Monitoring the financial risk, the business risk, and the cyber risk proactively to create appropriate measures is something that will continue as well. 
 
Resources
Brad Hibbert | LinkedIn | Twitter
Prevalent, Inc.
 

Categories
Blog

Continuous Improvement of Internal Controls

Cristina Revelo is the Deputy Director, Corporate Monitoring at Affiliated Monitors, Inc (AMI). Her academic background is in Master of Science and Bachelor of Science in Accountancy from the University of Illinois. Her professional background is in forensic accounting and internal controls. I visited with her about internal controls in practice inside a corporation.
Revelo said that internal controls are essentially any process that someone has to execute in order for the company to meet their objectives, whatever those objectives might be. In a corporate compliance department, the process procedure protocols you have in place that someone has to execute, can be an internal control. It could be an individual who inputs data into a system, or it could be automated or an individual who has to physically do something in order for you to meet your goal within your overall process.
We moved to a couple of terms which often cause confusion around internal controls. The first is compensating controls and the second is control override. Revelo explained that a compensating control is “essentially an alternative control. You set in place a manual control versus an automated. If your control system breaks down, you are compensating for your control in a different way.” However, she emphasized the key is that you are still following your normal process of executing your controls.
Next was control override. A control override is an override of a compliance internal control, a negative from an accounting perspective or even violation of the Foreign Corrupt Practices Act (FCPA). She explained that a control override should be the exception and not the rule for any corporate compliance or finance function. There must be a business reason and it must be documented, Revelo stated, “We definitely don’t advertise having to override controls, but we understand that there are emergency instances where you need to override a control that should be properly documented.”
However, what happens when controls are continually overridden? Does that necessarily mean that companies are engaging in activities which violate the FCPA or some other law such as Sarbanes-Oxley (SOX). Revelo said she would start out with some basic questions such as “How often would something be manually approved? How often are controls skipped, what are the level of approvals that you have and what is your document? What are the reasons, and are you documenting how often a certain department is requiring those overrides?” While it could indicate a company lacks a culture of compliance or everything is an emergency, it might mean something else. It might mean that your internal controls need to be evaluated and then recalibrated. The Department of Justice (DOJ) calls this continuous monitoring leading to continuous improvement. Joe Oringel, co-founder of Visual Risk IQ, calls it continuous controls monitoring.
However, many compliance professionals, and particularly lawyers think once a control is in place, it’s set in stone, and it’s there forever. This derives from the unfortunate fact that once again many compliance professionals and most lawyers do not understand internal controls. Yet, internal controls, much like the rest of a compliance program can and should be continually monitored and continually improved based upon the information about such things as the number of overrides. Such a review can be evidence of a management problem or a culture of non-compliance at the organization. However, it could be that perhaps the controls need to be adjusted.
We then turned to how to assess and then update or enhance your internal controls. Companies should also think about updating and reviewing their controls at least annually. In this manner, they can identify any violations of their internal controls. It also allows a deep dive into any specific areas of control failures. Another approach would be more robust through greater monitoring of your controls, for example, you could review them quarterly to allow you to spot any trends that are moving in the wrong direction. You can even start out by having your compliance function perform a self-review of its controls and  test exemplar transactions. This is not a full-blown audit but simply desktop testing to make sure controls were properly followed. Once again simply because there is a control override or excessive use of a compensating control does not mean something is illegal. It may mean that the control is not working as it was designed.
Revelo said it could be an instance of “too short of an approval time period and they need a little bit longer because depending on their industry or how business works. This also helps to both  identify frustrations from employees where there is a control, but every time I need to execute, it is impossible for me to do, or it’s impossible for me to comply with it a hundred percent. These are the reasons.” These quarterly reviews can then be collated into an annual report for review and assessment and the report can form the basis of an annual report to the Compliance Committee of the Board of Directors or even the full Board.
The key is to have a process for monitoring the controls, taking input, literally from each line of defense. If a control is overridden too often, you need to change it. If a control is ineffective, you can use that information to craft a new internal control. Internal controls are not static, but dynamic and, with proper oversight, you can set up internal controls and literally improve them with appropriate documentation. (Hint” Document, Document, and Document)
Revelo emphasized it is not simply identifying the issues “because that actually might look worse if you identify a lot of issues, but do not fix them. You are better off by remediating everything you are identifying.” From there you can conduct a root cause in that analysis as to why there was failure in a control or violation of a compliance procedure. Revelo concluded, “you need to really do that in depth and then remediate it.”
Interestingly, Revelo noted that a Board of Directors has a significant role to play with internal controls. It is because all compliance literally starts with the very top of an organization and this is true when it comes to internal controls. She said, “probably the most important aspect of establishing a really great foundation for great execution of internal controls is with the Board. It all starts with the Board; with the way they advise the company with their priorities of the year and objectives for the year.” The importance of a corporate compliance program should be communicated throughout their organization and highlight the company’s commitment to compliance.
When I talk about internal controls to lawyers, I still see about half of them roll their eyes up inside their heads. However, that is a huge improvement from 10 years ago when all the lawyers had the same reaction. By using some of the strategies Revelo recommends for continuous monitoring and continuous improvement of internal controls, you have not only robust internal controls but more importantly effective internal controls.