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Podcasting for Compliance Training and Communication

If there is one truism from the practices of law which translates to the practice of compliance it is that you are only limited by your own imagination. This holds true in the 360-degree realm of communication in compliance, as communications obviously come in many forms. Many compliance practitioners will well remember the 2012 Morgan Stanley declination. In this first declination made public, the Department of Justice (DOJ) recognized Morgan Stanley for emailing out 35 compliance reminders to Garth Peterson over seven years. Think about the power of 360-degrees of communications in the context of compliance reminders. Now imagine the power of short ethics and compliance video training clips going out over the same period of time and the effect it would have both on your employees and the regulators.

Podcast Storytelling

Why not tell the story of compliance through a podcast? I call it podcast storytelling and it can be a powerful tool. Each podcast series is 5-part series and constitute one story arc. The podcasts are about 10-15 minutes in length. The podcast storytellingseries can be a variety of interviews led by a noted podcast host such as the Voice of Compliance, yourself as the Chief Compliance Officer (CCO) or by anyone from your organization. It can be an interview with one or more people, or it can be a solo podcast.

Accompanying each podcast would be approximately 700 words of text. While there would be a fully integrated story line, each podcast and accompanying text is stand-alone compliance training and communications which could be used by anyone at your organization. The podcasts could be pushed out internally as well as via your organization’s social media channels. There is a full panoply of podcast sites available, such as iTunes, Spotify, IHeartRadio, Google Pods and/or Amazon.

At the end of the series, the text forms the basis of a more detailed white paper. This process would create between 11 different deliverables for your own marketing efforts, including five podcasts, five blog posts and a consolidated white paper. From each podcast, you can create multiple short audio clips or other forms of social media sharing materials with key quotes and lessons learned which you be created as podcast cover art.

A series such as this allows your organization to not only tell a story more effectively but reach a much larger audience than in any other format; live, audio-video or in-person. Yet there is another reason why you should consider this type of approach for compliance training and communications. It will provide you with the equivalent of market research and feedback. The numbers of listeners and downloads will give you a reliable source of data that you can use in other communications and trainings.

Compliance Department Branded Podcasts

Want another option? How about a fully produced branded podcast series for your internal compliance function. It could be two 25–30-minute episodes per month, with the guest selected by your compliance team. This format allows your corporate compliance function to tell the story of its greatest asset, its people, through interviews. Cannot get out of the country to travel? Still working remotely? Your branded podcasts give you a way to reach your employees as we continue to struggle through the Covid-19 variants. You can use the branded podcast to tell the story of compliance successes in your organization; you can include other departments to share their successes too. As with the podcast storytelling series, it would be done in a collaborative manner working with your comms team.

Compliance News of the Day

Want to make some short and snappy compliance communications? How about ‘Compliance News of the Day’? Have a daily curated news show of 3-4 compliance stories with a short summary of the series and how it relates to a compliance perspective to your organization. Make it fun so your employees want to check in daily. When the DOJ comes knocking and asks how often you send out compliance communications, you can point to your Compliance News of the Day as a great starting point.

As a compliance practitioner, you should strive to bring more storytelling into your compliance messaging, training and communications. If you put the employee in the shoes of the person they’re watching, they will remember it, because they will see how it applies to their lives. Such training and communication experiences will last much longer than if you drone over a written policy or show a PowerPoint. Marc Havener has called this “expanding your classroom.” Ronnie Feldman calls this bringing memorable storytelling to your compliance communications and training.

Since you are only limited by your imagination in compliance, why not use some of that to be creative in your compliance training and communications.

For more information on getting your compliance messages out to your employees, via a fully produced 5-part podcast series, branded podcast and/or daily news format, or you want to share your company’s successes on the Compliance Podcast Network give me a call or shoot me an email.

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Compliance Kitchen

FinCEN opens public comment window


FinCEN opens public comment window: how to modernize the U.S. AML/CFT regulatory regime.

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The ESG Report

ESG in Conflict Zones with John Katsos


John Katsos is a scholar, educator, and writer. His mission is to ‘help people learn to start and manage better, more sustainable businesses and be better humans.’ He is also the co-author of Business, Peacebuilding and Sustainable Development. He joins Tom Fox in this episode of the ESG Report to discuss the importance of ESG and due diligence, particularly in conflict zones.
 

 
Due Diligence in Conflict Zones
Tom asks John, “How do you counsel companies to think through due diligence in conflict zones?” First, make sure that you can do the due diligence, John responds, as you may not have access to the data you need in many conflict zones. Companies in these countries need to have a “very clear red line” if they can’t do due diligence, he continues. Assume that money is going to people and places it shouldn’t, and have a process for withdrawing or shutting down operations if necessary. Corporations should ensure that workers are not being exploited: what is happening on the ground should be what’s actually in workers’ contracts, John tells Tom. “There’s lots of places where the contract will say one thing, and the contract they’re providing for due diligence might not be the same document they’re providing even to the government,” he remarks.
 
Reporting on ESG 
Can companies in conflict zones start to make a difference around climate change, and how do they report it, Tom asks John. Reporting is the easy part, John replies, as the reporting structures and benchmarks already exist. It would be harder to start from scratch. Tom comments that he believes 80% of ESG is what you’re doing already. Companies may be doing more ESG than they realize. John agrees; he adds that siloing is a problem in that data may not be shared across the organization. “That’s why I think we see in a lot of companies a shift to hiring more data managers, and hiring more information specialists who can help bridge those types of gaps.” More companies are pushing for formal reporting, John remarks; he is also seeing more intent and financing toward reporting related to the UN sustainable development goals. Companies “are much more focused on trying to align what they’re doing with what not only other companies are doing, but with what governments and civil society actors are doing on these sustainable development goals,” John says.
 
Corporate Responses in Conflict Zones
Tracking companies before, during, and after conflict is challenging, John tells Tom. Reliable data is hard to come by, and often casualty data is the best they have. He explains, “What that means from a studying standpoint is a lot of it is going to be secondary or indirect to what we actually want to measure. So when we look at things like the impact of a CSR policy or program in a conflict zone, it’s often hard to know how much of an impact that program has, because there’s so many other things going on around it.” Tom asks if there’s a role for for-profit companies in conflict areas in battling corruption. It’s everyone’s responsibility, John points out. “Everyone else is impacted by conflict. And so everybody else should be at the table trying to figure out ways to deal with this. And that includes for-profit companies.”
 
Resources
John Katsos on Website | LinkedIn | Twitter
 

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FCPA Compliance Report

Mike Volkov on FCPA Enforcement and Compliance from 2021 and into 2022

In this episode of the FCPA Compliance Report, I am joined by Mike Volkov to take a look back at FCPA enforcement and compliance from 2021 and prognosticate to where it may be going in 2022. Highlights of this podcast include:

  1. Three FCPA enforcement actions.
  2. DAG Lisa Monaco’s October Speech to the ABA White Collar Defense Conference.
  3. The Biden Administration’s Strategy on Countering Corruption.
  4. Where will FCPA enforcement head in 2022.
  5. Where will ABC compliance go in 2022?

Resources

Tom in the FCPA Compliance and Ethics Blog

FCPA Year in Review

Compliance Year in Review

Categories
Daily Compliance News

January 10, 2022 the Jerks at Work Edition


In today’s edition of Daily Compliance News:

  • SPACs starting downward turn in aerospace. (WSJ)
  • Jerks at work. (NYT)
  • More sleaze from BoJo. (The Art Newpaper)
  • Boeing shareholder suit revived. (Reuters)
Categories
Blog

How Compliance Can Lead an ESG Effort

David Povey, in Why compliance must play part in sustainability initiatives, reported that in an International Compliance Association survey, over 64% of respondents said compliance must tackle the issue, one respondent stated, “These issues represent the biggest risks for humanity but also the greatest opportunities. The sooner ethics & compliance get on board with tackling these, the better!” I believe that compliance must led the Environmental, Social and Corporate Governance (ESG) initiative. Kristy Grant Hart lays out in some detail about why a corporate compliance function should take the lead in a corporate ESG effort.
What is it compliance officers do every day? They perform risk assessments. They then build out Codes of Conduct, policies and procedures and internal controls based upon the assessed risks. They train on all of these sets of written procedures. They incentivize the doing of compliance and discipline employees who engage in non-compliant behavior. They monitor and enhance compliance programs based upon this monitoring. They create reports around their efforts and report to Boards of Directors about compliance and work with Boards and senior management to move the compliance program forward. These are the basic components of a corporate ESG effort.
In a 2021 cross-industry survey, entitled ESG Clarity: Benchmark Your Initiative from Compliance Week and Fulcrum, a UK based multidisciplinary firm, found strong compliance support for ESG initiatives, but a lack of understanding about how to monitor and measure results. Aaron Nicodemus, writing in Compliance Week, reported, “respondents said while their organizations were largely successful in launching ESG strategies and goals in their business plans, they were less successful in understanding ESG-related risks and applying those lessons to their initiatives. Only 13 percent of respondents said their companies have fully implemented and embedded an ESG strategy. Nearly 70 percent said their firms were either in the process of implementation (40 percent) or that it was more ad hoc at this point (29 percent).” Further, Pam Shearing, a managing partner at Fulcrum, said of these findings, “People are really trying to find their way with ESG, but there is some confusion as to how to measure it. ESG is an evolving conversation and, as such, companies need to continue to work on their ESG strategies. For some companies, there is still a lot of work to do.”
Clearly ESG, like compliance, all starts that the top of an organization. ESG must have full buy-in from senior management in any organization. Shearing also related, “clear goals would become part of the company’s culture, with everyone from the C-suite to the shop floor understanding what ESG is and how to apply it to everyday practices. Employees should be encouraged to report what parts of the initiative are working and what are not so companies can implement remedial steps. You really have to involve everyone to have a culture across the firm that everyone understands what ESG is and how to bring it into their everyday practices.”
But ESG is not simply driven by senior management. There are multiple other stakeholders who are driving this business initiative. You can start with the Business Roundtable’s Statement on the Purpose of a Corporation, with its list of at least five stakeholders in every corporation; shareholders, employees, localities, business relationships and customers. ESG is being driven in multiple ways on multiple fronts. In the Survey, “40 percent of respondents listed employees as a driver of corporate ESG initiatives. Companies are finding promoting and adhering to ESG initiatives is helpful for retaining employees and attracting new ones. Companies that weathered the pandemic and stuck to their ESG goals can see a competitive advantage in hiring.” Shearing said, “It goes back to ESG-related risks and opportunities. If your firm is doing the right thing for the environment, for society, for employees, and across its supply chain, it really can attract the best talent.”
But having an ESG program can also be a business positive. The Survey found that nearly 20 percent of respondents said their organization had refused to work with a party on ESG grounds over the past three years. As we saw in compliance in the final years of the first decade of the 21st Century and well into the second decade, this business-to-business driver of ESG will be one of the most potent reasons for the acceptance and incorporation of ESG into corporate portfolios.
Additionally, looking back the Update to the Evaluation of Corporate Compliance Programs, released by the Department of Justice (DOJ) in June 2020, you can see how the DOJ presaged this discuss about compliance leading the corporate ESG effort with its requirement that a Chief Compliance Officer (CCO) and compliance function have access to all corporate data. With no other corporate function mandated by the DOJ to have access to such data, this is yet another reason compliance should lead the corporate ESG effort.
The bottom line is that the design, creation, implementation and enhancement of a corporate ESG program is a natural extension of a corporate compliance program. Every CCO and compliance professional should be looking at their company to see how they can work on an overall ESG strategy. There are no other corporate functions which have been the overall reach of compliance, together with the government-mandated access to data and information. Further, the work of setting up and running a corporate ESG program involves skills and know how that a corporate compliance officer uses day-in and day-out. I hope you will join me by taking the lead at your organization.

Categories
Sunday Book Review

January 9, 2022 the Leadership edition


In today’s edition of Sunday Book Review:

Categories
Daily Compliance News

January 8, 2022 the Crypto Crime Edition


In today’s edition of Daily Compliance News:

  • Crypto crime hit $14bn in 2021. (WSJ)
  • Portuguese corruption erodes trust in government. (FT)
  • MACC under fire for corruption. (This Week in Asia)
  • Roger Ng trial set for February. (Reuters)
Categories
This Week in FCPA

Episode 284 – The Holmes Found Guilty Edition


Jay returns from a lengthy holiday assignment to join Tom to look at some of the week’s top compliance and ethics stories this week in the Holmes Found Guilty edition.
Stories

  1. Elizabeth Holmes was found guilty. The Verdict (WSJ), What does it mean for Silicon Valley? (NYT), What about the victims? (Bloomberg), Will Holmes serve any time? (Fortune)
  2. 2022 to be a critical year in ESG reportingMike Munro and Guido Van Druen in a CCI.
  3. Top D&O stories from 2021. Kevin LaCroix in D&O Diary
  4. Airbnb spanked over Cuba. Mengqi Sun in WSJ Risk & Compliance Journal.   
  5. MorganStanley fined $60MM over a data breach? Aaron Nicodemus in Compliance Week (sub req’d).
  6. China’s new ABC guidelines. Andrew Reeves and Rongxin Huang in the FCPA Blog.  
  7. The ‘G’ in ESG. Lawrence Heim in PracticalESG.
  8. Key areas for BOD oversight in 2022. Holly Gregory in Harvard Law School Forum on Corporate Governance
  9. Audrey Harris joins AMI.
  10. Broadcat sold. Broadcat Press Release.

Podcasts 

  1. Want some fun? Join Tom and One Stone Creative co-founder Megan Dougherty to explore the full MCU. In their most recent posting, check out Episode 3, Iron Man.  
  2. In January on The Compliance Life, I visited Valerie Charles, a partner at StoneTurn. Val has one of the most interesting journeys in compliance. In Part 1, she discusses her academic background and early professional career. 
  3. The Compliance Podcast Network welcomes Professor Karen Woody and her new podcast, Classroom Insider. Karen interviews some of her students to tell insider trading history in this unique pod. Check out Episode 1, where they discuss the history of insider trading. In  Episode 2, the disclosure or abstain rule. Episode 3 will take up narrowing the scope of the disclose or abstain rule. 
  4. Mikhail Reider-Gordon returns in Lies, Spies & Corporate Crimes: The Wirecard Saga, with Season 2, Episode 2 The Vagabond Rapping At Your Door.
  5. Check out 31 Days to a More Effective Compliance Program returns, which runs from January 1 to January 31. Available on the Compliance Podcast NetworkMegaphoneiTunes, and other top podcast platforms. 

Tom Fox is the Voice of Compliance and can be reached at tfox@tfoxlaw.com. Jay Rosen is Mr. Monitor and can be reached at jrosen@affiliatedmonitors.com.  

Categories
Daily Compliance News

January 7, 2022 the France Fines Big Tech Edition


In today’s edition of Daily Compliance News:
·      France fines FB, Google.  (WSJ)
·      Kazakhstan bit coin mining in trouble.  (NYT)
·      Maxwell juror had sexual abuse history. (Bloomberg)
·      MultiPlan SPAC lawsuit can go forward. (Reuters)