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Great Women in Compliance

Great Women in Compliance – Catherine Razzano on Leading with Passion

In this week’s episode, Hemma visits Catherine Razzano, a veteran legal and compliance expert and Head of Global Legal Compliance at social media giant TikTok.

Learn about Catherine’s transition from private practice to in-house compliance work as she shares her journey from a prestigious clerkship and partnership track in Big Law with an FCPA and white-collar practice to leading in-house compliance teams at General Dynamics, Panasonic, and TikTok. Hemma asked Catherine about the challenges and benefits of working under a monitorship, with Catherine emphasizing the importance of relationship building and trust. Catherine also shared her experiences leading teams under scrutiny and pressure, including during the pandemic and at TikTok.

Catherine discusses the source of her firm commitment to mentoring and sponsoring the next generation of ethics and compliance leaders. Tune in to hear inspiring insights on the importance of intentionality and finding your passion when navigating transitions as we enter the second quarter of the century in 2025.

Highlights include:

  • Managing compliance teams under scrutiny and pressure
  • Culture-building in global organizations
  • Navigating different industries as a compliance professional
  • Following your passion for career growth and transitions
  • The importance of mentoring and sponsorship

Biography:

Catherine Razzano is the Head of Legal Compliance at TikTok, the social media giant where she leads a global team of compliance professionals. She joined TikTok from Panasonic Avionics Corp., where she was hired in 2018 to help the company strengthen its compliance systems while under independent oversight following an investigation into violations of U.S. antibribery law. Before Panasonic, Catherine was an Associate General Counsel and Director of International Law & Compliance at General Dynamics after leaving her white-collar criminal practice at prestigious law firms, Cadwalader Wickersham and Taft and Clifford Chance, LLP, and serving as Judicial Law Clerk to the Honorable John M. Facciola in the United States District Court for the District of Columbia

Thanks, as always, to our sponsor, Corporate Compliance Insights, and our wonderful #GWIC community. You can join the Great Women in Compliance community on LinkedIn here.

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Blog

Climbing the Jungle Gym: Embracing Lateral Career Moves

In compliance, we often view career advancement as a ladder, a relentless climb toward greater authority, higher compensation, and more significant responsibilities. But what if the path to long-term success is not a straight ascent? Instead, what if it is more like a jungle gym, offering opportunities to move sideways or even down temporarily to reach greater heights in the future?

The phrase “careers are a jungle gym, not a ladder,” attributed to journalist Pattie Sellers and popularized by Sheryl Sandberg, offers a refreshing perspective. Adopting this mindset can be transformative for compliance professionals, as well as for both individual growth and organizational resilience. Interestingly, the Department of Justice evaluates the mobility of compliance professionals within an organization. Brian Elliott looked at this phenomenon in a recent MIT Sloan Management Review article entitled When Moving Sideways Makes Sense.

Why Compliance Professionals Feel Stuck 

In today’s job market, many professionals find themselves in a rut. The slowdown in promotions and a stabilizing economy have left employees feeling stagnant. While layoffs have not accelerated, promotions have plateaued, and opportunities for upward mobility seem limited. Rising burnout rates compound this reality. For compliance professionals managing the “do more with less” mantra, the grind of repeating the same tasks without growth opportunities can lead to disengagement.

So, what’s the solution? It may not be looking outside your organization but exploring new opportunities within. Lateral moves, whether to a different team, project, or function, can offer a much-needed change of pace, a chance to build new skills, and a renewed sense of purpose.

Recognizing When It’s Time to Move Laterally

Knowing when to consider a lateral move is critical. Here are some signals:

  1. Lack of Learning Opportunities. If you have mastered your current role and no longer feel challenged, it is time to look for something new.
  2. Misalignment with Leadership or Team. A poor fit with your manager or team can make work a struggle. Moving to a different group can offer a fresh start.
  3. Desire for Skill Development. If your long-term career goals require expertise, you can’t gain it in your current role, so a lateral move could help you bridge the gap.
  4. Burnout or Low Engagement. When work feels monotonous, a change of scenery, even within the same company, can re-energize you.

For compliance professionals, these factors often align with organizational needs. Expanding your skill set or shifting to a new area within compliance—such as data privacy, ESG reporting, or third-party risk management—can position you as a more valuable asset and expand your personal brand while keeping you engaged.

The Challenges of Lateral Moves

Despite their benefits, lateral moves come with risks. They may involve stepping down in authority, accepting stagnant compensation, or facing initial performance challenges in an unfamiliar area. These risks can be daunting in compliance, where professionals are often judged by their titles, responsibilities, and influence.

However, the rewards often outweigh the risks. Moving laterally can expand your network, broaden your expertise, and prepare you for leadership roles that demand cross-functional knowledge. These moves can be especially valuable in compliance, where adaptability and breadth of expertise are prized.

Building a Culture of Internal Mobility

For organizations, encouraging lateral mobility is not just an employee retention strategy but a business imperative. Companies like Google and Synchrony have recognized the value of internal mobility, implementing programs that make it easier for employees to explore new opportunities within the company. These initiatives reduce burnout, foster innovation, and build a pipeline of well-rounded leaders.

Yet many organizations lack the infrastructure to support lateral moves. Performance metrics and compensation structures often reward upward mobility, while managers may resist losing top talent to other teams. To overcome these barriers, compliance leaders can champion internal mobility by creating formal programs to develop frameworks for lateral moves, including short-term assignments or rotations, to encourage cross-functional collaboration. Another tactic might be to recognize lateral successes within your organization. Finally, train your middle managers on the benefits of internal mobility and encourage them to support their team members’ growth.

How Compliance Professionals Can Navigate Lateral Moves

If you are a compliance professional considering a lateral move, here are some strategies to ensure success:

  1. Identify Allies and Sponsors. Building relationships with leaders who can advocate for you is critical. Sponsors can provide guidance, open doors, and reduce the risks of making a significant change.
  2. Communicate Your Goals. Be transparent about your desire to grow and learn. This helps managers and mentors understand how they can support your development.
  3. Invest in Learning. Pair a lateral move with external learning opportunities, such as certifications or professional development courses, to enhance your value.
  4. Stay Open to Short-Term Setbacks. Accept that a lateral move might not yield immediate rewards. Focus on the long-term benefits, such as skill acquisition and expanded career options.

Why Lateral Moves Matter for Compliance 

Compliance professionals operate in a dynamic environment where regulations, risks, and business priorities constantly evolve. Lateral moves can equip you with the diverse experiences needed to navigate this complexity. Consider that a move from investigations to training can deepen your understanding of preventative measures; shifting from a regional role to a global one can enhance your perspective on cultural and regulatory nuances; or transitioning from compliance to a related function, like internal audit or legal, can broaden your strategic insights. These experiences make you a more effective compliance professional and prepare you for leadership roles where cross-functional expertise is essential. Never forget the Brand of You.

Final Thoughts: The Jungle Gym Advantage 

In the compliance field, careers are not linear. Embracing the jungle gym approach can help you stay engaged, continuously learn, and build the skills needed for long-term success. For organizations, fostering a culture of internal mobility is a strategic advantage, enabling you to retain talent, drive innovation, and develop future leaders.

So, the next time you feel stuck, consider a lateral move. It might just be the step you need, not up but across, to achieve your goals and elevate your career in compliance.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 14 – Internal Controls

Welcome to a special podcast series on the Compliance Podcast Network, 31 Days to a More Effective Compliance Program. Over these 31 days of the series in January 2025, Tom Fox will post a key part of a best practices compliance program daily. By the end of January, you will have enough information to create, design, or enhance a compliance program. Each podcast will be short, at 6-8 minutes, and will include three key takeaways you can implement at little or no cost to help update your compliance program. I hope you will join us each day in January for this exploration of best practices in compliance.

Today, the focus is on internal controls and their critical role in compliance frameworks. The episode provides a comprehensive definition of internal controls, emphasizing their importance for achieving operational efficiency, reliable financial reporting, compliance with laws and policies, and the reduction of risks such as fraud and waste. The discussion highlights the requirements outlined in the FCPA for internal controls, including the authorization and documentation of transactions and the protection and accountability of assets. Moreover, four significant internal controls for compliance practitioners are identified: delegation of authority, maintenance of the vendor master file, contracts with third parties, and management of cash and currency transfers. The episode underscores that effective internal controls are essential and mandated by the FCPA, forming a cornerstone of any robust compliance program.

Key highlights:

  • Defining Internal Controls
  • Key Components of Internal Controls
  • Internal Controls in Compliance Programs

Resources:

Listeners to this podcast can receive a 20% discount on The Compliance Handbook, 5th edition, by clicking here.

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Daily Compliance News

Daily Compliance News: January 14, 2025 – The RTO Compliance Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen in to the Daily Compliance News—all from the Compliance Podcast Network. Each day, we consider four stories from the business world: compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Top stories include:

  • Using AI as an excuse for ‘cost avoidance.’ (WSJ)
  • Crypto’s compliance conundrum. (CoinDesk)
  • Has corporate purpose lost its purpose? (FT)
  • Return To Office compliance. (Bloomberg)

For more information on the Ethico Toolkit for Middle Managers, available at no charge, click here.

Check out The FCPA Survival Guide on Amazon.com.

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Word of the Week

Word of the Week – Maximum

Each week, Kenneth O’Neal discusses a word that describes a principle or value of the Qualities of Success. We suggest you use the Word of The Week in your thoughts, deeds, and actions. You might possess the quality and desire to develop it to a higher level.  You could replace a bad habit with a good habit. Write an action step and use it daily to develop the Quality in your life. In this episode, Kenneth discusses the word Maximum.

Kenneth discusses this week’s ‘Word of the Week’—Maximum and encourages listeners to incorporate it into their lives. He discusses the importance of words and deeds in achieving a positive mindset, referencing historical examples such as post-WWII Japan and Leonardo da Vinci to demonstrate the power of striving toward maximum potential. Kenneth shares practical tips for mental, spiritual, and physical well-being, emphasizing aligning actions with beliefs and values. He highlights the importance of guidance from a higher power and announces upcoming opportunities for further engagement with the community.

Key highlights:

  • Embracing Maximum Potential
  • Historical Examples of Maximum Effort
  • Personal Goals and Maximum Life

Resources:

KRONEAL Consulting

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Innovation in Compliance

Innovation in Compliance: Todd Haugh on Ethical Decision Making in the Workplace: Beyond Financial Incentives

Innovation comes in many areas, and compliance professionals must be ready for and embrace it. Join Tom Fox, the Voice of Compliance, as he visits with top innovative minds, thinkers, and creators in the award-winning Innovation in Compliance podcast. In this episode, host Tom Fox visits with Todd Haugh, Associate Professor of Business Law and Ethics at the IU Kelley School of Business, Arthur M. Weimer Faculty Fellow in Business Law Board Member and Jesse Fine Fellow, The Poynter Center for the Study of Ethics, and American Institutions Director of the Institute for Corporate Governance and Ethics.

Tom and Todd have too much fun, deep-diving into the intricate relationship between missed bonuses and ethical decision-making in a corporate environment. They discuss how unmet expectations around bonuses can lead to the rationalization of unethical or illegal behavior by employees. They emphasize the importance of managers understanding the broader implications beyond economic incentives, as ignoring these psychological factors can introduce significant risks to an organization. They also talk about the Institute for Corporate Governance and Ethics. Tune in to hear two top commentators talk about financial and other incentives in compliance and how these dynamics can affect overall corporate compliance. Learn strategies to mitigate associated risks.

  • Understanding Behavioral Ethics in Business
  • Impact of Missed Bonuses on Ethical Decision Making
  • Rationalizing Unethical Behavior
  • Perception of Company Care
  • Potential for Unethical or Illegal Behavior
  • The Institute for Corporate Governance and Ethics

Resources:

Todd Haugh on LinkedIn

Indiana University-Kelley School of Business

Institute for Corporate Governance and Ethics

Todd Haugh at Kelley School of Business

Tom Fox

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Everything Compliance - Shout Outs and Rants

Everything Compliance Shout Out & Rants: Episode 147, The Welcome to 2025 Edition

Welcome to this edition of Everything Compliance, Shout Outs, and Rants. In this episode, Matt Kelly, Jonathan Armstrong, Karen Woody, and Karen Moore examine various issues for compliance professionals under the incoming administration.

  1. Jonathan Armstrong rants about Liz Truss trying to salvage her name through litigation.
  2. Karen Moore rants about Meta dropping its fact-checking and shouts out former President Jimmy Carter.
  3. Matt Kelly shouts out to Steve Guttenberg and all those Los Angelinos who assist during the ongoing fires.
  4. Karen Woody rants about the idiots denying climate change.
  5. Tom Fox shouts out to two brothers in arms: former Presidents Gerald Ford and Jimmy Carter.

The members of the Everything Compliance are:

Tom Fox, the Voice of Compliance, is the host, producer, and sometimes panelist of Everything Compliance. He can be reached at tfox@tfoxlaw.com. The award-winning Everything Compliance is part of the Compliance Podcast Network.

For more information on the Ethico Toolkit for Middle Managers, available at no charge, click here.

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SBR - Authors' Podcast

SBR – Author’s Podcast – Exploring the Future of Work, Ethics, and Compliance with Kelly Monahan, Part 1

Welcome to the SBR – Author’s Podcast! Host Tom Fox visits with authors in the compliance arena and beyond in this Podcast Series. Today, Tom is joined by his good friend and colleague, Earnie Broughton (Earnie from Boerne), to visit with Dr. Kelly Monahan, co-author of the soon-to-be-released book Essential: How Distributed Teams, Generative AI, and Global Shifts Are Creating a New Human-Powered Leadership (Co-authored with Dr. Christie Smith) We three had such good fun that we went on for nearly an hour, so we have broken up the interview into two podcasts.

In today’s Part 1, Kelly delves into her academic and professional journey and how her experiences have shaped her focus on the intersection of technology and human development. The discussion centers on three macro trends affecting the future of work: generative AI, remote and hybrid work models, and the rise of the alternative workforce. Kelly elaborates on the ‘gray collar’ concept of workers, emphasizing the merging of physical labor with technology. She also highlights the importance of power skills, formerly known as soft skills, in navigating these transformations successfully.

Key highlights:

  • The Future of Work: Trends and Insights
  • AI and Its Impact on the Workforce
  • The Rise of the Gray Collar Workforce
  • Freelancers and Corporate Culture
  • Leadership Mindset and Workforce Engagement

Resources:

The Essential Website

Pre-Order: Essential: How Distributed Teams, Generative AI, and Global Shifts Are Creating a New Human-Powered Leadership on Amazon.com

Kelly Monahan on LinkedIn

Earnie Boughton on LinkedIn

Tom Fox

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Blog

The Personalization Imperative: Lessons for Compliance Professionals 

Personalization has emerged as a transformative force in modern business and modern communications. Marketing is no longer about addressing a customer by name in an email but delivering tailored experiences at scale, powered by artificial intelligence (AI) and data-driven insights. In a recent article in the Harvard Business Review, entitled Personalization Done Right, authors Mark Abraham and David Edelman wrote about how companies like SonderMind, Spotify, and Sweetgreen lead the charge, using innovative personalization strategies to create value and delight their customers. However, personalization presents some interesting opportunities for compliance professionals to balance innovation with regulatory obligations, ethical considerations, and data privacy concerns.

Today, I want to examine the lessons that compliance professionals can draw from the personalization strategies outlined in the BCG Personalization Index. I will focus on maintaining compliance while enabling businesses to leverage personalization as a competitive advantage. 

The Five Promises of Personalization 

Personalization leaders succeed by fulfilling five implicit promises to their customers:

  1. Empower Me – Make my experience seamless and intuitive.
  2. Know Me – Use my data responsibly to understand my needs.
  3. Reach Me – Engage with me at the right time, on the right channel.
  4. Show Me – Provide relevant, tailored content.
  5. Delight Me – Continuously improve my experience through innovation.

Each of these promises presents opportunities and risks that compliance professionals must navigate.

  • Empower Me: Enhancing the Customer Journey 

Businesses like SonderMind demonstrate how personalization can empower users. SonderMind’s mental wellness app analyzes individual data to suggest actionable steps, such as meditation or journaling, and arm therapists with anonymized insights to optimize treatment plans. This results in better outcomes for patients and reduced costs for insurers.

For the compliance professional empowering employees (the customers of compliance), Personalization leaders start by asking: How can I make the employee’s experience better by personalizing it? For a compliance professional, this means understanding an employee’s unique needs at every step of their journey and deciding how personalization can best help them. The Department of Justice calls this ‘targeted’ training and communications.

  • Know Me: Building Trust Through Data 

The authors point to Sweetgreen, “a newcomer to the restaurant business relative to the largest chains,” which illustrates this point well. Right from its start, in 2007, it invested in building digital customer relationships. It launched a mobile app in 2013, ahead of many large restaurant chains, and progressively added features such as mobile ordering, delivery, personalized offers and challenges, and a loyalty program to drive digital engagement.

Here, the compliance professional can not only stream compliance communications more efficiently but also use those same communications to build relationships and trust with your employees. Obviously, this is directly in the compliance wheelhouse, as data governance is paramount. Compliance teams must oversee the integration of customer data across systems, ensuring it is accurate, secure, and used in accordance with stated policies.

  • Reach Me: Engaging Responsibly 

Having the data to know the customer is not enough. Your organization must use AI to identify triggers to reach out, such as when a customer browses online or inquires. Then, orchestrate touches across channels and use smart frequency management to ensure their touches are coordinated and not overwhelming. The authors pointed to Cisco, whom they said is “a personalization leader. Its sales team knows whom to contact, when, and about what and comes armed with relevant content and demos. Because Cisco’s sales and marketing teams are closely linked, customers get coordinated exposure to content that supports their needs and that opens up sales dialogues.”

This is precisely how compliance professionals should think about targeted and effective training and communications. This type of coordinated approach, based on employee needs or questions, can pay off with big compliance benefits. Overreach will turn off employees if the communications are bad, useless, and overwhelming. You do not want to cause ‘compliance communication fatigue.’ Compliance professionals must monitor how AI models are recommended, ensuring they align with legal standards and ethical norms.

  • Show Me: Tailoring Content 

Pandora shows how generative AI can create personalized content, reducing production times and improving engagement. The authors noted, “The global jewelry brand Pandora thrives by sparking customer interest with inspirational content. As part of its strategy, it uses AI-generated content to tailor its messaging to each customer and cut cycle times for certain types of content creation from 12 to 14 months to a mere 10 days. The company learned that personalizing the background and model image for each individual—and coordinating how the customer sees those images across emails, websites, and other ads—substantially improved conversion rates.”

This speaks to the DOJ mandate for tailored training. However, you should also consider the business ethics message you can give customers. It can be similar to that of other companies that have gotten into FCPA or other regulatory trouble, celebrating your employees who have done the right thing or consistent messages from your CEO or senior executive about doing business ethically and in compliance.

  • Delight Me: Driving Continuous Improvement 

Personalization leaders adopt agile working methods to accelerate testing and learning, improving the intelligence behind each customer interaction. Companies like DoorDash epitomize the “delight me” promise by running hundreds of micro-experiments to refine their personalization efforts. This agile approach enables rapid innovation but requires robust oversight to ensure compliance with regulations.

Continuous improvement is directly in the wheelhouse of compliance. You should be able to take the feedback you receive from your employees and incorporate that information into your future communications. Even more exciting is the opportunity to have employees individually improve their ways of doing business ethically and in compliance. Compliance professionals should collaborate with product teams to ensure experiments respect privacy laws and customer expectations.

Key Lessons for Compliance Professionals 

  1. Embrace the Role of Enabler. Compliance should not be a roadblock to innovation. Instead, compliance professionals can enable responsible personalization by embedding themselves in cross-functional teams and offering solutions aligning with business goals and regulatory requirements.
  2. Prioritize Data Privacy. As personalization relies heavily on customer data, compliance teams must prioritize data privacy and security. This includes ensuring compliance with global regulations like GDPR, CCPA, and industry-specific standards.
  3. Establish AI Governance. AI is a cornerstone of modern personalization. Compliance professionals must develop and enforce governance frameworks to ensure AI is used ethically and transparently.
  4. Foster a Culture of Transparency. Customers are more likely to trust companies that are upfront about how their data is used. Compliance teams should advocate for clear and accessible privacy policies.
  5. Monitor Regulatory Trends. Personalization efforts are subject to evolving regulations. Compliance professionals must stay informed about changes in data privacy, AI ethics, and advertising standards to guide their organizations effectively.

The Future of Compliance is Personalization 

The rise of personalization presents compliance professionals with a unique opportunity to lead. By ensuring that personalization efforts are ethical, transparent, and compliant, they can help their organizations build trust, drive innovation, and achieve sustainable growth.

As the BCG Personalization Index shows, companies that excel in personalization delight their customers and create significant business value. The same applies to a corporate compliance function and its customers, IE., employees. Compliance professionals are essential to realizing this potential, ensuring businesses can innovate responsibly and thrive in an increasingly competitive landscape.

Compliance is not simply about preventing wrongdoing but enabling your organization to do things correctly. Personalization of compliance is no exception. Compliance professionals should embrace this opportunity and take charge of a future where personalization and compliance go hand in hand.

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Blog

The Boeing Monitorship – The Saga Continues

The case of Boeing and its contentious negotiations with the U.S. Department of Justice (DOJ) over compliance, monitorship, and accountability offers a gripping narrative of corporate responsibility, regulatory oversight, and the implications of public trust in justice. Today, we take up the saga surrounding Boeing’s attempts to secure a plea agreement in the aftermath of its 737 Max tragedies to get a Corporate Monitor, and the subsequent judicial rejection of that deal, illuminating critical lessons for corporate compliance professionals.

Background 

Boeing’s troubles began with two catastrophic crashes of its 737 Max aircraft: Lion Air Flight 610 in 2018 and Ethiopian Airlines Flight 302 in 2019. These incidents claimed 346 lives and exposed grave flaws in the Maneuvering Characteristics Augmentation System (MCAS), a flight control feature vulnerable to erroneous sensor readings. Investigations revealed that Boeing employees had concealed the system’s novelty to avoid a more rigorous Federal Aviation Administration (FAA) review.

Under a deferred prosecution agreement (DPA) in 2021, Boeing committed to paying $2.5 billion in penalties, compensation, and crash victim funds. However, further scrutiny, including a January 2024 midair crisis with a 737 Max 9, led the DOJ to assert that Boeing had breached the DPA, triggering new negotiations.

The Contested Plea Agreement 

The DOJ and Boeing’s revised plea deal proposed a guilty plea for conspiracy to defraud regulators, alongside a $243 million fine and $455 million for compliance and safety enhancements. Boeing would also face a three-year monitorship by an independent compliance monitor selected under DOJ protocols, but with some limited Boeing participation in the process. Most critically, the DOJ wanted almost total control of the selection process but demanded total control after the Monitor was selected and was the sole authority to determine if Boeing met its obligations under the Plea Agreement.

This proposal sparked fierce opposition. Families of crash victims, represented by high-profile attorneys, called the deal “morally reprehensible,” accusing it of inadequately addressing Boeing’s culpability. These critics pointed to misleading sentencing guidelines, opaque monitoring processes, and insufficient remedial measures.

The Court 

a.        October Hearing

However, the Court overseeing prosecutors’ criminal case went in a different direction, saying it needed more information on a provision of the proposed plea deal regarding how the DOJ would select an independent monitor in compliance with the agency’s diversity and inclusion policies. As reported by Hailey Konnath, writing in Law360, at an October hearing, the Court said it “wanted information on the DOJ’s diversity and inclusion policy it referenced during a hearing last week, plus definitions for the terms “diversity” and “inclusion.” Judge O’Connor also instructed the DOJ to put together filings “explaining how the provision furthers compliance and ethics efforts” and “how it will use the provision in selecting a proposed monitor.”

The Judge stated, “The court needs additional information to consider whether the agreement should be accepted adequately.”. Konnath reported that “Judge O’Connor continued, “Specifically, it is important to know how the provision promotes safety and compliance efforts as a result of Boeing’s fraudulent misconduct; what role Boeing’s internal focus on DEI impacts its compliance and ethics obligations; how the government will use the provision to process applications from proposed monitors; and how Boeing will use the provision and its own internal DEI commitment to exercise its right to strike a monitor applicant.”

b.       DOJ Response

The DOJ responded to the Court’s request for information. As reported by Linda Chiem in Law360, the DOJ said it would “conduct an “open-minded and rigorous assessment of the specific competencies and suitability of each candidate for the position while avoiding conflicts of interest and unlawful discrimination.” The DOJ defined ‘Diversity’ as encompassing its “commitment to considering the many ways that an individual candidate can demonstrate his or her unique abilities, experiences, and qualifications as a member of the monitor candidate pool—including with a professional background other than as a former department official.”

The DOJ defined ‘Inclusion’ as reflecting “the department’s openness to how these various abilities, experiences, and qualifications may inform the candidate’s capacity to serve effectively as the monitor of Boeing’s compliance and ethics program.” The DOJ also noted that “What diversity and inclusion do not mean—and what the department will not permit—is affording preference to a candidate based on their membership or non-membership in a protected class.” The Justice Department explained that it would follow its “longstanding and unbroken commitment to a merit-based monitor selection process.” It will conduct an open solicitation of monitor candidates. Vet candidates based on how their specific background, skills, and experiences might be “best suited to address the facts and circumstances of the company’s criminal conduct and the scope of the monitorship, all while avoiding conflicts of interest and unlawful discrimination based on race, gender, or any other protected class.”

c.        Court Ruling

In December, the Court rejected the Plea Agreement. Once again, Linda Chiem, reporting in Law360, said the Court found “flaws in how the DOJ intended to use race and diversity to select an independent compliance monitor to oversee Boeing and how the court was cut out of that process.” Specifically, the Court noted the “government’s shifting and contradictory explanations of how the plea agreement’s diversity-and-inclusion provision will practically operate in this case,” expressing skepticism that the government would choose an independent compliance monitor based on merit and talent instead of race and ethnicity, among other things.

The Court concluded by stating, “In a case of this magnitude, it is in the utmost interest of justice that the public is confident this monitor selection is based solely on competency. The parties’ DEI efforts undermine this confidence in the government and Boeing’s ethics and antifraud efforts. Accordingly, the diversity-and-inclusion provision renders the plea agreement against the public interest.” Equally important was the Court’s completed rejection of the DOJ position that it had the final say on the Monitor selection and Boeing’s progress (or not) under the Plea Agreement. The Judge said, “Marginalizing the court in the selection and monitoring of the independent monitor as the plea agreement undermines public confidence in Boeing’s probation, fails to promote respect for the law, and is therefore not in the public interest.”

Moving Forward 

Boeing and the DOJ now face a February 2025 deadline to renegotiate their plea agreement. This extension reflects the challenges of balancing corporate accountability with public and legal expectations. The upcoming resolution, shaped by shifting political dynamics and judicial scrutiny, will likely redefine standards for corporate compliance agreements involving catastrophic failures. Obviously, this means a new DOJ administration will be involved. Some key questions will need to be considered and answered.

It will start with what the new DOJ will do going forward.

·       Will the DOJ walk back its claim that Boeing violated the original settlement agreement?

·       Will the DOJ continue to communicate with the families of the victims?

·       Will the new DOJ reject its own DEI language, which might ameliorate some of the Court’s concerns?

·       Will the new DOJ concede the Court is correct and move to a position that some court oversight in the selection and oversight of the Monitor?

The Boeing-DOJ saga serves as a cautionary tale about the complexities of reconciling corporate malfeasance, public accountability, and regulatory frameworks. For compliance professionals, it underscores the criticality of transparency, stakeholder engagement, and merit-based selection of compliance monitors. Above all, it affirms that corporate accountability cannot be relegated to expedient backroom deals but must withstand rigorous judicial and public scrutiny.

This story is more than a corporate compliance case study; it is a wake-up call for all industries to prioritize ethics, integrity, and transparency at every operational level. For the DOJ and Boeing, the path forward will determine whether they can rebuild trust and serve as a beacon or cautionary example for future responses to corporate conduct.