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Women in Leadership: Maria Doughty on Empowering and Supporting Each Other

Lisa Fine recently sat down with Maria Doughty for an episode of Great Women in Compliance. As the CEO of The Chicago Network, the premier organization of Chicagoland’s most influential women leaders, Maria leads with a deep personal purpose. She is an ambassador for the organization; its purpose is to empower women to lead, and its mission is to connect women for personal and professional growth, advance communities, and support and inspire the next generation of women. She joined in April 2020 and successfully led the organization through the global pandemic, developed a new strategic plan, digitally transformed the operations, rebuilt the employee team, maintained the organization’s fiscal stability, and increased member engagement.

Maria brings significant industry experience in highly regulated areas, including insurance and financial services. She is a skilled regulatory compliance, governance, enterprise risk management, litigation, public policy, and government affairs strategist. She has considerable board director knowledge in the nonprofit and insurance industry association areas.

She is the board President of the Illinois Coalition Against Domestic Violence, a group of member entities throughout Illinois that provide services for people experiencing domestic violence. Maria is a board member of The Chicago Council on Global Affairs, a nonprofit body dedicated to increasing knowledge and engagement in global affairs. She is a current board member and the past board President of the Latino Policy Forum. This organization provides policy analysis and information on pursuing fair housing, education, and immigration laws for the Latino community. She was recently appointed as a Special Advisor to the American Bar Association’s Commission on Women in the Profession. Maria holds a gubernatorial appointment as Co-Chair of the State of Illinois Employment and Economic Opportunity for Persons with Disabilities Task Force, which aims to reform existing employment systems by implementing Employment First, a law addressing subminimum wage, housing, and transportation.

Maria has been on numerous regulatory boards in the insurance sector, including the Illinois Insurance Guaranty Fund (audit committee member), the National Conference of Insurance Guaranty Funds (audit and finance committee member), the Minnesota Joint Underwriting Association (audit and finance committee member and personnel committee chair), the Illinois Insurance Association (board chair, member of audit and finance committee), and the Wisconsin Insurance Alliance.

She previously served as the Director of Public Policy and Regulatory Examinations for Allstate Insurance Company. She oversaw the public policy team and engaged with the CEO and Senior Executive Leadership Team surrounding local, state, and national issues. She educated and influenced legislators, regulators, and other stakeholders in this role. She saved the company millions in potential fines, oversaw the legal and compliance issues surrounding ESG reporting, and helped manage public opinion on ESG-related critical problems. Maria also led the regulatory examination team, overseeing market conduct examinations and other regulatory investigations countrywide.

Women in leadership roles have long faced challenges and barriers in various sectors, but organizations like The Chicago Network are working to change that narrative. Established in 1979, The Chicago Network is a premier organization that empowers women leaders across Chicagoland. With over 500 influential members, including Fortune 50 CEOs, university presidents, senators, and more, the organization aims to promote gender equity and create a supportive professional and personal growth environment.

One of the critical discussions highlighted in the podcast episode is the importance of empathy in leadership. Maria emphasized the significance of being an empathetic leader, putting oneself in the shoes of others, and maintaining personal boundaries. Empathy is not always easy, especially for problem-solving individuals, but it is crucial for effective leadership and fostering supportive relationships within a team.

Supporting women in leadership roles is another crucial aspect discussed in this episode. The Chicago Network focuses on creating opportunities for women to advance in their careers, including serving on for-profit boards. By building relationships, supporting each other both professionally and personally, and being transparent about expectations, women can help each other break barriers and achieve success in leadership positions.

Diversity in decision-making processes is also highlighted as a critical factor in successful leadership. The organization recognizes the value of diverse voices at the table, which helps avoid groupthink and foster critical thinking. Organizations can create a more inclusive and diverse leadership landscape by promoting diversity and inclusion, leading to better decision-making and outcomes.

Maria underscored the importance of women supporting each other across different sectors and backgrounds. By focusing on gender equity, which includes women of all colors and ages, organizations like The Chicago Network are working towards a more inclusive and supportive environment for women in leadership roles. The emphasis on authenticity, vulnerability, and genuine support within the organization sets it apart and creates a unique space for women to thrive and excel in their careers.

Women in leadership face various challenges, but with the support of organizations like The Chicago Network and the emphasis on empathy, diversity, and support, women can empower each other to break barriers and achieve success in leadership roles. As Maria Doughty aptly says, “When women help each other, there’s no stopping.” Empowering and supporting each other is not just a mantra but a powerful tool for creating a more inclusive and diverse leadership landscape.

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Great Women in Compliance

Great Women in Compliance – Maria Doughty on Empowering Women Leaders

Welcome to the Great Women in Compliance podcast! In this episode, Lisa visits with Maria Doughty, who is a prominent figure in the realm of women in leadership and currently the president and CEO of the Chicago Network, which is the premier organization of Chicagoland’s most influential women leaders.

Maria is an ambassador for the organization, its purpose of empowering women to lead, and its mission to connect women for personal and professional growth, advance communities, and support and inspire the next generation of women.  Having joined in April 2020, she successfully led the organization through the global pandemic, developed a new strategic plan, digitally transformed the operations, rebuilt the employee team, maintained the organization’s fiscal stability, and increased member engagement.

Maria’s perspective on women in leadership emphasizes the importance of mentorship, intentional conversations, and transparency in helping women realize their potential and excel in leadership roles. Her experiences in both the corporate and nonprofit sectors have shaped her belief in the value of having others recognize and point out the skills and qualities that individuals may not see in themselves, leading to personal and professional growth. She also stresses the importance of diversity in leadership, noting that a variety of viewpoints is essential for critical thinking and effective progress. Maria’s career trajectory underscores her belief in the power of open, candid conversations, support, and genuine encouragement to empower women to succeed in leadership positions.

Join Lisa and Maria for another great episode of Great Women in Compliance.

 

Key Highlights:

  • Empowering Women Leaders in Chicagoland
  • Balancing Empathy and Support in Leadership
  • Empowering Women Leaders in Corporate Environments
  • Empowering Women for Inclusive Leadership Success
  • Enhancing Decision Success Through Diverse Perspectives

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12 O’Clock High-a podcast on business leadership

12 O’Clock High, a podcast on business leadership: Dan Silberberg on Navigating Challenges of Modern Leadership

In this episode, I visit with Dan Silberberg, who is a seasoned leader with a diverse background in tech, consulting, and business management, boasting 15 years of experience in the Fortune 500. His perspective on 21st-century leadership, shaped by his extensive experience and a master’s degree in leadership and coaching, is that traditional leadership methods are no longer sufficient in today’s rapidly evolving world.

Silberberg advocates for a shift towards “human leadership,” emphasizing the importance of curiosity and fostering more leaders within organizations. His belief in the transformative power of understanding one’s own thoughts, behaviors, and choices led him to develop the Leader Council program, a unique initiative designed to help C-suite executives become more engaged and connected leaders. Through this innovative approach, Silberberg is significantly influencing how leaders navigate their roles in the 21st century.

Key Highlights:

  • Engaging Executives: Transforming Leadership in Organizations
  • Leadership in a Multigenerational Workforce
  • Empowering Middle Managers for Organizational Success
  • Unlocking Potential: Creating Positive Change in Leadership

Resources:

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FCPA Compliance Report

FCPA Compliance Report – Dr. Karen Jacobson on Bridging Cultural Divides for International Success

Welcome to the award-winning FCPA Compliance Report, the longest-running podcast in compliance. Today, I visited Dr. Karen Jacobson, a renowned expert in organizational leadership and communication. She provides guidance for compliance professionals around leadership.

Dr. Karen Jacobson is a seasoned professional with a rich background in healthcare, public speaking, and business consulting. Her perspective on effective leadership and communication in diverse workplaces is shaped by her experiences in war, the military, healthcare, and even her time as a competitive amateur ballroom dancer. Jacobson believes that effective leadership requires understanding and adapting to the needs of different audiences, tailoring communication to resonate with them, and being culturally aware. She emphasizes the importance of leaders adapting their language and communication style based on the audience’s behavior style, emotions, and level of understanding and learning about the customs, language, and etiquette of the cultures they interact with.

Join Tom Fox and Karen Jacobson on this episode of the FCPA Compliance Report to delve deeper into this insightful perspective.

Key Highlights:

  • The Power of Active Listening in Leadership
  • The Art of Navigating Generational Communication
  • Bridging Cultural Divides for International Success
  • Developing Middle Managers through Targeted Training
  • Understanding Generational Values and Communication Styles

Resources:

Karen Jacobson

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Innovation in Compliance

Innovation in Compliance – Dr. Karen Jacobson on Uncovering The Impact of Behavior

Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. Today, I visited Dr. Karen Jacobson, a renowned expert in organizational leadership and communication.

Dr. Jacobson brings a unique perspective to her work, shaped by her diverse experiences ranging from serving in the military in Israel to running chiropractic offices in New York and Arizona. Dr. Jacobson’s holistic approach to organizational leadership and communication is rooted in her belief that work positioning, repetitive movements, and physical challenges are all interconnected and can impact the overall functioning of an organization. Drawing from her experiences in war, military, healthcare, and even competitive amateur ballroom dancing, she emphasizes the importance of core human connection skills such as conflict reduction, effective communication, and motivation. Her background as a chiropractor also gives her insights into understanding people and their behavior, including habits that affect posture and confidence. Join Tom Fox and Dr. Karen Jacobson on this episode of Innovation in Compliance.

Key Highlights:

  • Understanding behavioral styles is crucial for effective communication in the workplace.
  • Adapting communication for different generations and cultural differences is essential for effective workplace communication.
  • Effective leadership outside the United States requires understanding and respecting different cultures and customs.
  • Understanding personal strengths and leading with them can lead to more effective leadership.

Resources:

Karen Jacobson

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For more information on Ethico and a free White Paper on top compliance issues in 2024, click here.

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12 O’Clock High-a podcast on business leadership

12 O’Clock High, a podcast on business leadership: Dr. Karen Jacobson on A Holistic Approach to Organizational Leadership

12 O’Clock High, a podcast on business leadership, brings together stories from history, the arts, sports, movies, research, and current events to consider leadership lessons. In this episode, Get ready to hear about leadership from an expert in the field, with Tom Fox hosting the engaging episode of 12 O’Clock High, a podcast on business leadership. In this episode, Tom is joined by Dr. Karen Jacobson.

Dr. Karen Jacobson discusses the importance of understanding behavioral styles and how they impact communication in the workplace. She also shares insights from her background in chiropractic work and how it ties into her current work around behavior. The conversation explores effective leadership and communication strategies for a multigenerational workforce and the importance of adapting communication for different audiences. Dr. Jacobson also discusses the challenges and strategies for effective leadership and communication outside the United States. The conversation concludes with a discussion on understanding personal strengths and leading with them, developing communication skills for middle managers, and Dr. Jacobson’s book ‘Power Conversations’ and her upcoming book on the five generations.

Key Highlights:

  • Understanding behavioral styles is crucial for effective communication in the workplace.
  • Adapting communication for different generations and cultural differences is essential for effective workplace communication.
  • Effective leadership outside the United States requires understanding and respecting different cultures and customs.
  • Understanding personal strengths and leading with them can lead to more effective leadership.

Resources:

Karen Jacobson

Website

LinkedIn

Facebook

Twitter

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Instagram

Tom Fox

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For more information on Ethico and a free White Paper on top compliance issues in 2024, click here.

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31 Days to More Effective Compliance Programs

31 Days to a More Effective Compliance Program: Day 10 – Leadership’s Conduct at The Top

The 2022 Monaco Memo emphasized the basic point that the key to every company is culture. The bottom line is that corporate culture matters, and corporate culture that fails to hold individuals accountable or fails to invest in compliance—or worse, that thumbs its nose at compliance—leads to bad results.

To assist companies in understanding this requirement, the 2023 ECCP sets out inquiries demonstrating that DOJ requirements are more than simply the ubiquitous “tone-at-the-top,” as they focus on the conduct of senior management. The DOJ wants to see a company’s senior leadership actually doing compliance. The DOJ asks if company leadership has, through their words and concrete actions, brought the right message of doing business ethically and in compliance to the organization. How does senior management model its behavior based on a company’s values and finally, how is such conduct monitored in an organization?

Three key takeaways:

1. Senior management must actually do compliance—not simply talk the talk of compliance but also walk the walk.

2. The DOJ is now actively assessing corporate culture during investigations.

3. Your CEO is a Compliance Ambassador.

 

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Leadership’s Conduct at the Top

The 2022 Monaco Memo emphasized the basic point that the key to every company is culture. The bottom line is that corporate culture matters and corporate culture that fails to hold individuals accountable, or fails to invest in compliance—or worse, that thumbs its nose at compliance—leads to bad results.

From the enforcement perspective, the DOJ will be assessing companies for the ethical cultures. From the compliance perspective, the ethical tone of a company and accountability all starts at the top and, most specifically, senior management. The 2020 FCPA Resource Guide, 2nd edition, stated, “Beyond compliance structures, policies, and procedures, it is important for a company to create and foster a culture of ethics and compliance with the law at all levels of the company. The effectiveness of a compliance program requires a high-level commitment by company leadership to implement a culture of compliance from the middle and the top.” To assist companies in understanding this requirement the 2023 ECCP sets out the following inquiries.

Conduct at the TopHow have senior leaders, through their words and actions, encouraged or discouraged compliance, including the type of misconduct involved in the investigation? What concrete actions have they taken to demonstrate leadership in the company’s compliance and remediation efforts? How have they modelled proper behavior to subordinates? Have managers tolerated greater compliance risks in pursuit of new business or greater revenues? Have managers encouraged employees to act unethically to achieve a business objective, or impeded compliance personnel from effectively implementing their duties?

These requirements are more than simply the ubiquitous “tone-at-the-top,” as they focus on the conduct of senior management. The DOJ wants to see a company’s senior leadership actually doing compliance. The DOJ asks if company leadership has, through their words and concrete actions, brought the right message of doing business ethically and in compliance to the organization. How does senior management model its behavior on a company’s values and finally, how is such conduct monitored in an organization?

This means you must document corporate decisions where a compliance solution was proposed but rejected. In other words, is there a business justification for moving forward with the action. If this action occurs, how was the compliance risk managed going forward? Similarly, compliance techniques used should be documented to demonstrate that your compliance function has met the requirements of the final question.

Senior management must share these same values through operationalizing compliance going forward. Lynn Paine, in her seminal article, Managing for Organizational Integrity, laid out five factors, which can be used as guideposts to not only to set the right tone from senior management on doing business ethically and in compliance, but it can also lay the groundwork for senior management to model appropriate behavior and then have it monitored by the company going forward.

1. The guiding values of a company must make sense and be clearly communicated by senior management in a variety of settings, to the entire company workforce.

2. The company’s leader must be personally committed and willing to act on the values. This means that management must not simply ‘overlook’ the transgressions of top producers.

3. A company’s systems and structures must support its guiding principles and these internal systems and structures cannot be over-ridden by senior management without both justification and Board approval.

4. A company’s values must be integrated into normal channels of management decision-making and reflected in the company’s critical decisions. Sometimes a company must turn down business if there are too many red flags present or by engaging in such behavior the company’s value and ethics will be violated.

5. Managers must be empowered to make ethically sound decisions on a day-to-day basis. This means senior management must fully support and back-up such decisions.

I once had a Chief Executive Officer (CEO), observe the following, “You want me to be the ambassador for compliance.” I immediately said yes, that is exactly what I need you to do. A CEO, as an “Ambassador of Compliance”, can fully model the conduct that senior management engage in going forward. Another area a CEO can forcefully engage an entire company is through a powerful video message about doing business the right way and in compliance. A great example was a CenterPoint Energy video put out in 2015 after the Volkswagen (VW) emissions-testing scandal became public. The video featured Scott Prochazka, former CenterPoint Energy President and CEO. He used the VW scandal to proactively address culture and values at the company and used the entire scenario as an opportunity to promote integrity in the workplace. But more than simply a one-time video, the company followed up with an additional resource, entitled Manager’s Toolkit—What does Integrity mean to you? that managers used to facilitate discussions and ongoing communications with employees around the company’s ethics and compliance programs. Finally, the cost for the video was quite reasonable as it was produced internally.

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Adventures in Compliance

The Memoirs of Sherlock Holmes – The Adventure of The Greek Interpreter

Welcome to a review of all the Sherlock Holmes stories which are collected in the work, “The Memoirs of Sherlock Holmes.” They appeared in the Strand Magazine from December 1892 to December 1893. Over the next 12 episodes, I will be reviewing each story and mine them for leadership, compliance, and ethical lessons.  In this, we look at the story The Adventure of the Greek Interpreter. 

The intriguing world of Sherlock Holmes, particularly in “The Adventure of the Greek Interpreter,” offers a wealth of leadership lessons for compliance professionals. Tom Fox draws parallels between Holmes’ traits of courage, empathy, integrity, persistence, and continuous learning, and the essential qualities needed by leaders in the compliance sector. Fox’s perspective, shaped by his extensive compliance experience, emphasizes the importance of these traits in navigating the complex and often challenging landscape of compliance. He highlights the need for courage in decision-making, empathy towards employees and stakeholders, unwavering integrity, persistence in the face of adversity, and a commitment to continuous learning. Join Tom Fox in this episode of the Adventures in Compliance podcast as he delves deeper into these leadership lessons from the legendary detective, Sherlock Holmes.

 Key Highlights:

  • The Story
  • Leadership Lessons
  • The first appearance of Mycroft Holmes

Resources:

The New Annotated Sherlock Holmes

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Daily Compliance News

Daily Compliance News: December 6, 2023 – The Trump Corruption Playbook Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen in to the Daily Compliance News. all from the Compliance Podcast Network. Each day we consider four stories from the business world: compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Stories we are following in today’s edition:

  • Leadership lessons from Sam Altman. (Bloomberg)
  • Trump has a playbook for 2nd term corruption. (The Atlantic)
  • NDAs get trickier. (WSJ)
  • Tesla whistleblower says cars are not safe. (BBC)