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The Boeing Monitorship – Compliance, Accountability, and the Path Forward

Regarding corporate accountability and the often murky waters of compliance, few cases are as illustrative and significant as the ongoing litigation involving Boeing. Since the 737 MAX safety scandal erupted in 2021, the company has been embroiled in a complex legal journey. The Department of Justice (DOJ) recently filed a proposed Plea Agreement with Boeing in the District Court in Dallas, Texas. This filing stems from the original Deferred Prosecution Agreement (DPA) in 2021, and it underscores some critical issues that every compliance professional should be acutely aware of.

Boeing has agreed to plead guilty to one count of conspiracy to commit fraud against the Federal Aviation Administration (FAA) and the airplane evaluation group. This plea involves Boeing paying a $243 million fine, predetermined in the 2021 DPA. However, the plea agreement does not conclude the matter; it introduces several critical facets that warrant detailed exploration.

Matt Kelly, who was over in Radical Compliance, also looked at the compliance spending requirement agreed to by Boeing. As laid out in the Plea Agreement, Boeing must “make a sustained monetary investment in its compliance and safety programs of at least $455,000,000, which, on an annualized basis, is an amount equal to at least approximately 75 percent more than the company’s expenditure on compliance in fiscal year 2024.

Now, let’s do some math. If Boeing is supposed to spend $455 million over its three-year probation period, that’s an average of $151.6 million per year.” But here is the bottom line. It “means the company was devoting 0.12 percent of total revenue to its compliance program.”

A poignant and complex aspect of this case is the involvement of the families of victims from the Lion Air Flight 610 and Ethiopian Airlines Flight 302 crashes. Under their statutory rights, these families participate in the proceedings and seek restitution for their profound losses. The court will determine whether any restitution should be awarded, a process fraught with emotional and legal challenges. The families argue that the proposed penalties are insufficient and that Boeing should explicitly acknowledge its responsibility for the tragic events.

The families of the crash victims are not mere bystanders in this process. They have strongly objected to the plea agreement, particularly its perceived leniency and the lack of direct accountability for senior executives. They argue that the agreement implicitly exonerates those responsible for the safety lapses. This concern resonates with many compliance professionals who advocate for robust accountability at all levels of an organization.

Central to this plea agreement is the appointment of an independent compliance monitor tasked with overseeing Boeing’s adherence to compliance and safety protocols over the next three years. This monitor will be selected through a process involving the DOJ and Boeing, with a noteworthy exclusion: the district court will have no oversight of the monitor’s activities. This exclusion raises significant concerns about transparency and accountability, echoing past controversies in similar cases, such as the environmental crime case involving Carnival Cruise Lines.

The compliance monitor’s role in this case is unusually expansive. Beyond traditional compliance responsibilities—such as policies, procedures, internal controls, and training—the monitor will address anti-fraud measures, safety, and quality assurance/control (QA/QC) issues. This broader remit is essential, given the systemic failures at Boeing that contributed to the 737 MAX disasters.

The DOJ’s findings highlight disturbing lapses in Boeing’s safety and quality records. Employees reported feeling pressured to prioritize productivity and financial performance over safety and quality, a cultural flaw at the heart of the compliance breaches. This pressure led to out-of-sequence work, poor record-keeping, and inadequate safety audits, all indicative of a deeper systemic problem.

Addressing these issues requires a comprehensive approach. The compliance monitor must enforce existing standards and foster a culture of integrity and transparency within Boeing. This involves ensuring that employees can report concerns without fear of retaliation and that safety protocols are rigorously followed and documented.

The district court’s exclusion from supervising the compliance monitor is unprecedented and troubling. In previous cases, judicial oversight has been crucial in ensuring that monitorships lead to genuine remediation. The current arrangement’s lack of transparency—where the monitor’s identity and activities are kept under seal—further exacerbates these concerns. Transparency is a cornerstone of effective compliance and accountability, and its absence could undermine the entire process.

For Boeing to restore its reputation and regain public trust, it must go beyond the minimum requirements of the plea agreement. This involves a commitment to comprehensive remediation, encompassing cultural change, structural reforms, and rigorous safety and compliance standards enforcement.

The compliance monitor’s broader remit is a step in the right direction, but it must be accompanied by genuine transparency and accountability. This includes involving the victims’ families meaningfully through regular updates and consultations and ensuring their concerns are addressed substantively.

The Boeing case is a stark reminder of the critical importance of compliance, transparency, and accountability in the corporate world. It highlights the devastating consequences of systemic failures and the urgent need for robust oversight mechanisms. As compliance professionals, we must advocate for comprehensive and transparent processes that ensure compliance with legal standards and foster a culture of integrity and responsibility.

Ultimately, true remediation and accountability are in the best interests of all stakeholders—from the victims’ families seeking justice to the company itself, striving to rebuild its reputation and restore public trust. Boeing’s path forward is clear: It must commit to rigorous compliance, transparent practices, and a culture prioritizing safety and integrity. Only then can it hope to move beyond the shadows of the 737 MAX scandal and emerge again as a leader in the aviation industry.

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Trekking Through Compliance

Trekking Through Compliance – Episode 60 – Ethical Lessons from Is There No Truth in Beauty

In this episode of Trekking Through Compliance, we consider the episode Is There No Truth in Beauty, which aired on October 18, 1968, Star Date 5630.7.

The Enterprise is given the mission of transporting the Medusan ambassador Kollos, a member of a species so ugly that the mere sight of it causes humans to go insane back to his home planet. The ambassador arrives enclosed in a specially designed box and is accompanied by the telepath Dr. Miranda Jones, who is looking after his needs. Like Spock, Jones can look at a Medusan through a visor, supposedly because she has studied on Vulcan but in reality because she is blind.

Larry Marvick, one of the Enterprise’s designers, also beamed aboard. He seeks revenge against Kollos for taking Miranda away from him but is driven insane when he inadvertently looks at Kollos while attempting to shoot him with a phaser. The insane Marvick commandeers the Enterprise and pilots it to an unknown location outside the galaxy.

Using the visor to protect his human half from the sight of the Medusan, Spock melds minds with Kolos and returns the Enterprise to its galaxy. Miranda and Kollos are then delivered to their destination. Upon parting, Kirk presents Miranda with a rose. Miranda queries, “I suppose it has thorns,” and Kirk responds, “I never met a rose that didn’t.”

Commentary

In this episode of Trekking Through Compliance, the Enterprise must transport the Medusan Ambassador Kolos, a being so hideous it drives humans insane on sight, back to his home planet. Key characters include Dr. Miranda Jones, a telepath who cares for Kolos, and Larry Marvick, an engineer infatuated with Jones. The episode deals with cultural sensitivity, safeguarding sensitive information, impartial decision-making, balancing safety with individual rights, transparency, and ethical decision-making. The show notes also touch on how these themes translate to best practices for compliance professionals. Additionally, the episode covers exciting trivia, such as the creation of the Itik by Gene Roddenberry and references to Shakespeare’s ‘The Tempest.’

Key Highlights

  • Story Synopsis: Is There No Truth in Beauty?
  • Fun Facts and Behind the Scenes
  • Ethical Lessons for Compliance Officers

Resources

Excruciatingly Detailed Plot Summary by Eric W. Weisstein

MissionLogPodcast.com

Memory Alpha

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Compliance Tip of the Day

Compliance Tip of the Day: Using Promotions to Operationalize Compliance

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements.

Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game.

Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law.

Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

Today we consider how to use employee promotion as a way to more fully operationalize your corporate compliance program.

 

For more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance, click here.

To check out The Compliance Handbook, 5th edition, click here.

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The Hill Country Podcast

The Hill Country Podcast:The Affordable Housing Crisis in Kerrville, Kerr County and Beyond

Welcome to the award-winning The Hill Country Podcast. The Texas Hill Country is one of the most beautiful places on earth.

In this podcast, Hill Country resident Tom Fox engages with the people and organizations that make this region one of the most unique areas of Texas.

This week, Tom is joined by a panel of experts to discuss the affordable housing crisis in Kerrville, Kerr County, and the U.S.

The affordable housing crisis in the United States has reached alarming levels, with escalating prices and limited availability intensifying the struggle for many Americans to find suitable living conditions. Tom views this crisis as a pressing issue demanding immediate attention.

With a nuanced understanding shaped by years of observing market trends and policy impacts, the panel argues that addressing the affordable housing problem requires a multifaceted approach tailored to the unique needs of diverse communities.

They advocate for a significant increase in housing supply through a collaborative effort between government and the private sector, emphasizing the importance of streamlined public policies and substantial investments to make housing accessible to middle- and lower-income individuals.

Key Highlights:

  • Shifting Work Dynamics: Impact on Real Estate
  • Tax Credit Programs and Affordable Housing Initiative
  • Market-Driven Solutions for Affordable Housing Crisis
  • Innovative Solutions for Affordable Housing Challenges
  • Marshall Plan-Inspired Solutions for Affordable Housing

 Other Hill Country-Focused Podcasts

Hill Country Authors Podcast

Hill Country Artists Podcast

Texas Hill Country Podcast Network

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Great Women in Compliance

Great Women in Compliance: GWIC Roundtable on Putting AI to Use in Compliance

🎙 📣 🎙 It’s #GWIC Roundtable Wednesday, and Lisa Fine & Ellen Hunt are talking with two experts, Diana Kelley and Gwen Hassan, about putting AI to Use for Ethics & Compliance Teams.

Tune in to learn about:

  • How Ethics & Compliance Teams streamline their workload and amplify their impact with AI solutions
  • What frameworks and safeguards should you utilize to protect against hallucinations and unintended consequences?
  • What disclosures or opt-out features should you consider to alert users that the interactions are AI-based?
  • The state of current and future AI regulation

Listen now at Corporate Compliance Insights at https://lnkd.in/d9VGcfw or wherever you hear podcasts.

If you are using AI in your Ethics & Compliance function in a way we didn’t mention, please tell us in the comments.

#GWIC is proud to announce that it has been nominated for the #WomenInPodcastAwards. This is a people’s choice award, and whether you vote for #GWIC or other nominees, we ask that you send the elevator back down by voting. Voting opens August 1, 2024, and details can be found on the #GWIC LinkedIn page at http://www.linkedin.com/groups/12156164

#EthicalLeadership #AI #Ethics #Compliance #WomenLeaders #WomenPodcasts

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Compliance Into the Weeds

Compliance into the Weeds: The Boeing Plea Agreement – Questions, Questions, Questions

The award winning, Compliance into the Weeds is the only weekly podcast which takes a deep dive into a compliance related topic, literally going into the weeds to more fully explore a subject.

Looking for some hard-hitting insights on compliance? Look no further than Compliance into the Weeds!

In this episode Tom Fox and Matt Kelly take a deep dive into the Plea Agreement filed by the DOJ in the Boeing criminal case.

Today we delve into the proposed plea agreement between the Department of Justice and Boeing, following violations of the company’s 2021 Deferred Prosecution Agreement (DPA). We discuss the detailed aspects of the plea, including a $243 million criminal penalty, a $455 million compliance investment plan, a three-year prosecutor probation with a compliance monitor, and a unique interaction between Boeing’s board and the families of crash victims.

Matt and Tom also explore Boeing’s obligations to integrate safety and quality programs with its ethics and compliance initiatives, and the implications of these stringent new requirements.

Key Highlights:

  • Boeing’s Compliance and Safety Issues
  • Expansion of Corporate Compliance Role
  • Implications for Boeing’s Compliance Culture
  • Monitor, Oversight, and Victim’s Families
  • Role of the Board and Compliance Spending
  • Future Considerations and CCO Certification

Resources:

Matt in Radical Compliance

Tom in the FCPA Compliance and Ethics Blog

 Tom

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Daily Compliance News

Daily Compliance News: July 31, 2024 – The Just a Footnote Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee and listen to the Daily Compliance News. All from the Compliance Podcast Network.

Each day, we consider four stories from the business world: compliance, ethics, risk management, leadership, or general interest for the compliance professional.

In today’s edition of Daily Compliance News:

  • Are corporate criminal convictions ‘just a footnote’?   (WSJ)
  • The top 10 most corrupt officials in Nigeria. (Business Insider)
  • How bad was the Post Office Horizon scandal? (BBC)
  • Starbucks new CEO is on the hot seat (including the former CEO). (FT)

For more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance, click here.