Categories
Blog

Speed as a Compliance Decision: Lessons from Amazon’s Andy Jassy

When Andy Jassy succeeded Jeff Bezos as CEO of Amazon in 2021, many questioned whether the company could maintain its legendary momentum. Four years later, Jassy has not only sustained but also accelerated growth, adding more than $230 billion in revenue, expanding AI initiatives, and reinventing the management culture of one of the world’s most complex enterprises. That is why I was intrigued by an article in the Harvard Business Review (HBR) entitled, Speed Is a Leadership Decision,” where reporter Adi Ignatius interviewed Andy Jassy.

For compliance professionals, Jassy’s insights about speed, risk, culture, and innovation offer timely lessons. Too often, compliance leaders fall back on the excuse that “we’re too big, too regulated, too constrained to move quickly.” Jassy flips that script: speed, he insists, is a leadership decision. And the same is true for compliance.

Today, we look at five key lessons compliance professionals can draw from Jassy’s leadership playbook.

1. Speed Is a Leadership Decision

Jassy bluntly states that “speed disproportionately matters in every business at every time”. He challenges leaders to stop accepting bureaucracy and regulation as excuses. Instead, leaders must actively identify and remove barriers, empowering teams to act with urgency.

For compliance professionals, the lesson is clear: do not let the weight of regulations, policies, or oversight structures become a drag on effectiveness. Yes, compliance requires controls, documentation, and approvals, but speed is also important. Think of third-party due diligence reviews, hotline triage, or incident investigations. When compliance moves slowly, it signals indifference or ineffectiveness, and risks fester.

The decision to prioritize speed, backed by streamlined processes, real-time monitoring, and empowered teams, can transform compliance from a bureaucratic bottleneck into a proactive partner to the business.

2. Risk-Taking and Failure Are Essential to Innovation

Jassy observes that as companies grow, they tend to become risk-averse. Achievement-oriented professionals “play not to lose” rather than take chances. He emphasizes that the only way to build something truly unique is to take risks, make mistakes, and learn from them. Compliance teams face this challenge daily. The instinct is to avoid risk entirely, to say “no” rather than take a chance. But compliance innovation, whether adopting AI for monitoring, piloting new training formats, or embedding compliance into business processes, requires taking calculated risks. This means that risk management strategies must be implemented, monitored, and updated as necessary.

Failure in compliance is not about missing a regulatory requirement. It is about learning that a new process does not resonate with employees, or a monitoring tool generates too many false positives. Leaders should create safe zones for experimentation. If you never fail, you are not pushing hard enough. Compliance innovation must be iterative, and tolerance for small, recoverable failures is the price of true progress.

3. Flattening Bureaucracy Fuels Accountability

Jassy highlights Amazon’s initiative to flatten its organization and empower individual contributors. By increasing the ratio of builders to managers, reducing layers of decision-making, and encouraging employees to own “two-way-door decisions”. Those are choices that can easily be reversed. With this strategy, Amazon streamlined processes and accelerated innovation.

Compliance functions are often drowning in pre-meetings and approval chains. A compliance officer identifies a risk, drafts a recommendation, and waits while three levels of committees review it. Meanwhile, the risk festers. The compliance profession should adopt Jassy’s model: empower frontline employees to make two-way decisions in real-time. For example, a compliance manager in Brazil should have the authority to pause a suspicious vendor engagement without waiting for headquarters. Flattening decision-making structures creates accountability, agility, and credibility. Compliance must be a builder’s mindset: see the problem, fix the problem, move forward.

4. Culture Must Be Reinvented Continuously

“Culture is not our birthright,” Jassy warns. As companies scale, their culture stretches and must be deliberately reinforced. At Amazon, this means reasserting ownership, accountability, and a customer-centric approach, even as new layers of management emerge. For compliance professionals, this is a powerful reminder: culture is not static. A “speak-up” culture may flourish in year one and decay by year five if it isn’t nurtured. New geographies, acquisitions, and technologies stretch corporate culture in unpredictable ways.

The compliance function must continuously assess cultural health: are employees still raising concerns? Do managers still model ethical behavior? Are incentive structures still aligned with compliance values? A strong compliance culture requires constant reinvention: new training, new channels, new metrics; so that employees see it as living and evolving, not stale or perfunctory.

5. AI, Innovation, and Responsibility Must Go Hand in Hand

Jassy views AI as the biggest transformation since the internet, with the power to reinvent every customer experience. He emphasizes that progress is inevitable, so leaders must focus on using AI responsibly and productively.

Compliance professionals face the same dual imperative. On the one hand, AI tools, such as automated transaction monitoring, predictive analytics, and natural language chatbots, can make compliance faster, smarter, and more effective. On the other hand, AI introduces new risks, including bias, opacity, privacy breaches, and increased regulatory scrutiny.

The compliance leader’s role is not to resist AI but to guide its responsible adoption. Establish AI governance frameworks. Ensure transparency and explainability. Audit data inputs and outputs. Partner with business units to embed compliance guardrails into AI development. If compliance can keep pace with AI’s speed while safeguarding ethics, it will become indispensable to the business.

Compliance at the Speed of Leadership

Andy Jassy’s mantra, “speed is a leadership decision,” rings true far beyond Amazon. For compliance professionals, it reframes the mission. Compliance does not require slow responses, being bureaucratic, or being risk-averse. (Always remember, you do not have brakes on a car to drive slowly; instead, you have brakes on a car to drive fast.) Leaders can choose speed by empowering their teams, flattening the decision-making process, fostering a culture of ownership, tolerating smart failures, and embracing technology responsibly.

The stakes are high. Compliance must move at the same speed as the business, not the other way around. Regulators expect swift detection and remediation. Employees expect rapid answers to ethics and compliance questions. Boards expect real-time risk visibility. Compliance that lags will be seen as irrelevant or ineffective.

The lesson from Amazon’s Jassy is that compliance speed is not about cutting corners. It is about clarity of leadership, empowerment of people, and continuous cultural reinvention. In an era of accelerating technology and mounting risk, compliance professionals must embrace speed as a core leadership choice.

Categories
Blog

Agentic AI, Data Discipline, and Cross-Functional Governance: Compliance Insights for the Modern Era

As compliance professionals, we often inherit the boundaries that IT, Legal, and Security established long before we arrived. But what happens when those lines are out of date? I recently had a far-ranging conversation with cybersecurity author and educator Robert Meyers, who has spent more than three decades transitioning from “plain IT” to a world where cybersecurity and privacy have become distinct, high-impact disciplines. He explains why the old map no longer matches the terrain. Meyers’ vantage point spans early dial-up remote access fiascos, modern breach response, philosophical differences between U.S. and EU privacy regimes, and the tidal shift that agentic AI is bringing to accountability and data governance.

This blog post distills that conversation for a corporate compliance audience, focusing on practical, board-relevant governance and the day-to-day tactics that make privacy and security work together before, during, and after incidents.

From “IT Does Everything” to “Risk, Roles, and Accountability”

Meyers started in an era when “cybersecurity” did not exist. There was just “IT,” and everyone did everything. That lack of specialization produced preventable harm;  misconfigured remote access where a “guest” credential quietly had admin rights, cavalier attitudes toward email and user surveillance (Remember when “I read your email” bumper stickers were a thing.), and a culture that treated privacy as a corporate secrecy issue rather than a people-protection mandate. The lesson for compliance? Risk thrives in ambiguity. When roles and ownership are unclear and authority is not defined, controls are merely a facade.

Meyer contrasts the U.S. and EU not as a legal vs. legal comparison, but as a philosophical split. In Europe, privacy is government-centric and procedurally channeled through regulators; in the U.S., it is more individual-centric and notification-driven. California’s rules can even exceed the practical strictness of the GDPR in certain respects. For compliance leaders, that means your privacy posture must be designed around intent (IE., who is protected), governance (IE., who decides), and operational execution (IE., who does the work) and not just a citation list.

Data Has a Life Cycle—Treat It That Way

One of Meyers’ most pointed critiques is that organizations hoard data without a purpose or end-of-life discipline. If you keep 30 years of email, do not be surprised when eDiscovery asks for all 30. The habit of “keep it all, we might need it” is the enemy of proportional risk. Compliance should drive a business-backed data minimization program with explicit retention schedules tied to legal, operational, and risk rationales and then audit for enforcement. If the business cannot articulate why it needs a dataset today and in the future, that data is a liability, not an asset.

Fix the Operating Model: Privacy Is Not a Side Gig for Security

Meyers has observed the exact misalignment play out repeatedly: privacy responsibility is often assigned to Legal or Compliance, but Cybersecurity typically handles the work and associated expectations. CISOs are asked to “own” controls for which they lack budgetary authority or policy ownership. Legal “owns” privacy on paper, but it is not integrated into cyber operations. Meyer is clear that the cure is governance, not heroics: establish a cross-functional steering committee (including Legal, Security, Compliance, IT Ops, and the business) with clear charters, shared KPIs, and defined decision rights. Diversity matters here; mix senior leaders with younger employees and varied backgrounds to avoid blind spots. The first agenda item of that committee should be ruthless purpose-alignment: “Why do we have this data? Do we still need it?”

Put Risks on One Page—and Make It Everyone’s Page

While cybersecurity tooling is often automated and technical, Meyers recommends one deceptively simple instrument to unite the disciplines: a shared risk register. GRC teams already live in this world. You should bring Security into it and treat security events, control weaknesses, and privacy exposures as entries that share owners, mitigations, and review cadences. If the CISO, Chief Compliance Officer, and General Counsel are not reading, updating, and arguing over the same risk register, you do not have a single source of truth or a shared sense of urgency.

Breach Reality: Precision Beats Blanket Notification

“Assume breach” is not fatalism; it is a sign of professional maturity. Meyers highlights the emergence of data security posture management (DSPM) solutions that not only identify exposures but also determine who actually owns the data that was accessed. That allows for targeted notifications — “these 15 people, not 500,000 customers” — and saves both real money and reputation. For the compliance function, the key point is proportionality; your incident playbook should pair legal thresholds with data lineage and ownership maps, ensuring a fast, accurate, and respectful response to individuals.

Agentic AI: Accountability Without a Face

Agentic AI changes the rules. Agents act without asking, talk to other agents, and traverse systems and data at machine speed. They also obscure accountability because the human “operator” may interact with one agent while three others are making consequential decisions out of view. This breaks the legacy consent and audit paradigms, demanding new guardrails: identity and authorization that can follow agents, granular logging of agent-to-agent interactions, and data lineage that respects privacy scopes. From a compliance lens, agentic AI requires you to rewrite playbooks on consent, purpose limitation, and lawful processing, before deployment, not after the first mishap.

Storytelling: The Culture Carrier for Security and Privacy

Meyers’ long connection to San Diego Comic-Con may seem far removed from cybersecurity. Yet when you see a cybersecurity team finally “get it” when you swap a nameless attacker for “Lex Luthor” in a tabletop. That is not playing to pop culture; rather, it is cultural engineering. Humans adopt guardrails that they emotionally understand. If your privacy training or AI oversight policy can be told as a story, with villains, flawed heroes, and a clear “why,”  you improve retention, reduce resistance, and create connective tissue across silos. Compliance is, at its core, applied storytelling backed by controls.

Robert Meyers traces the evolution from undifferentiated IT to today’s specialized privacy and cybersecurity disciplines, emphasizing how poor role clarity and indiscriminate data retention have caused preventable harm for decades. He frames the U.S.–EU divide as a philosophical one, between individual-centric versus regulator-centric approaches, while urging companies to stop treating privacy as a side project for Security when Legal nominally “owns” it. The solution involves a cross-functional steering committee, a shared risk register, and purpose-driven data lifecycle governance.

Meyers underscores “assume breach” realism and highlights new DSPM tooling that enables precise, owner-level breach notification instead of blanket, costly responses. Looking ahead, agentic AI creates accountability gaps as autonomous agents act and collaborate out of human view, demanding fresh guardrails for identity, consent, lineage, and logging. Finally, Meyers champions storytelling (yes, even Comic-Con-style narratives) to make security and privacy relatable, and advocates for cross-training, with privacy professionals learning security and vice versa, so organizations can speak a single operational language from the boardroom to the SOC.

Categories
Compliance Tip of the Day

Compliance Tip of the Day – The Board and an AI Framework for Governance

Welcome to “Compliance Tip of the Day,” the podcast that brings you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements. Whether you’re a seasoned compliance professional or just starting your journey, our goal is to provide you with bite-sized, actionable tips to help you stay ahead in your compliance efforts. Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law. Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

This week, we continue our look at Board issues. We continue to consider how BODs need to think through AI governance. Today, we will consider a framework for AI governance.

For more on this topic, check out The Compliance Handbook, a Guide to Operationalizing your Compliance Program, 6th edition, which was recently released by LexisNexis. It is available here.

Categories
Everything Compliance

Everything Compliance: Episode 159, The Socialism in the US Edition

Welcome to this Edition of award-winning Everything Compliance. In this episode, we have the quartet of Matt Kelly, Jonathan Marks,  Jonathan Armstrong, and Karen Moore with Tom Fox, the Compliance Evangelist, sitting in as host.

  1. Matt Kelly examines socialism under Trump through his investments in US corporations. He shouts out to CDC employees for honoring management who were summarily fired by Trump, and FEMA employees who whistled-blow on the Trump administration for gutting FEMA.
  2. Jonathan Marks takes a deep dive into the Liberty Mutual declination. He shouts out to Kyle Schwarber for his 4 home run, 9 RBI game, and to Dan Korem for his book, The Art of Profiling.
  3. Jonathan Armstrong considers whether AI should be the responsibility of a corporate compliance function and, if not, which function should be responsible. He rants about self-avowed UK racist Lucy Connolly for claiming she is a prisoner for free speech.
  4. Karen Moore takes a deep dive into a new whistleblower case filed by Rodney Campbell against Adobe. She shouts out to the Kyiv School of Economics for teaching the next generation of leaders and economists in Ukraine during the Russian invasion.
  5. Tom Fox shouts out to Cowboy owner Jerry Jones for upholding the great Texas tradition that a handshake is a contract by trading future HORer Micah Parsons for violating this sacred Texas screed. He also shouts out to ‘Scottish Girl’ (If you don’t know, you don’t know.)

The members of Everything Compliance are:

The host, producer, and sometimes panelist of Everything Compliance is Tom Fox, the Voice of Compliance. He can be reached at tfox@tfoxlaw.com.  The award-winning Everything Compliance is a part of the Compliance Podcast Network.

Categories
Daily Compliance News

Daily Compliance News: September 4, 2025, The Hissy Fit Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen in to the Daily Compliance News. All, from the Compliance Podcast Network. Each day, we consider four stories from the business world, including compliance, ethics, risk management, leadership, or general interest, relevant to the compliance professional.

Top stories include:

  • Whistleblower leads to Nestlé dismissal. (WSJ)
  • Will the EU fine on X disrupt the US-EU trade deal? (NYT)
  • Is Intel’s stake in corruption? (Bloomberg)
  • Court to hold hearing on Boeing NPA. (Reuters)
Categories
Culture Crafters

Culture Crafters – Building Accountability for Crisis Management

In this episode, the third part of a 3-part series of podcasts, Tom Fox and Sam Silverstein discuss how to build Accountability for Crisis Management. In this concluding Part 3, Tom and Sam discuss the importance of fostering a culture of accountability, particularly in times of disaster. Drawing on personal experiences of natural disasters, they explore the differences between proactive and reactive approaches to crisis management. Key takeaways include the necessity of auditing organizational crisis readiness, continuous leadership training, and integrating accountability into day-to-day operations. The episode underscores the significance of accountability in promoting trust, resilience, and effective communication within organizations. Practical steps for empowering employees and handling difficult conversations during crises are also covered.

Key highlights:

  • Proactive vs. Reactive Accountability
  • Steps to Implement Accountability in Crisis Management
  • The Importance of Culture Audits
  • Handling Difficult Conversations with Empathy
  • Empowering Employees Through Accountability

Resources:

Sam Silverstein

Sam Silverstein on LinkedIn

Sam Silverstein

The Culture Audit™

Categories
AI Today in 5

AI Today in 5: September 4, 2025, The Better Coffee with AI Episode

Welcome to AI Today in 5, the newest addition to the Compliance Podcast Network. Each day, Tom Fox will bring you 5 stories about AI to start your day. Sit back, enjoy a cup of morning coffee, and listen in to the AI Today In 5. All, from the Compliance Podcast Network. Each day, we consider four stories from the business world, compliance, ethics, risk management, leadership, or general interest about AI.

Top AI stories:

  • AI-led drones enter the battlefield. (WSJ)
  • Crypto cannot scale without AI. (CoinTelegraph)
  • Army CIO issues guidelines on AI compliance. (ExecutiveGov)
  • Is the dream of superintelligence breaking? (NYT)
  • Starbucks is using AI to enhance the coffee experience. (Starbucks)

For more information on the use of AI in Compliance programs, my new book, Upping Your Game. You can purchase a copy of the book on Amazon.com

Categories
Hill Country Hustlers

Hill Country Hustlers – Exploring the Journey and Services of Wine-Heimer Tours LLC with JD Rose

In this episode of the Hill Country Hustlers Podcast, host Zachary Green welcomes JD Rose, also known as Duane Weinheimer, to discuss his company, Wine-Heimer Tours LLC.

They dive into JD’s background, how he got started in the wine tour and transportation business, his experiences with Uber, and the transition to owning party buses and a van for wine tours in Fredericksburg. JD emphasizes the importance of safety and fun in his services, which include party buses with karaoke, wedding shuttles, and more. He also emphasizes the importance of referrals and repeat business and shares his insights on marketing and social media. Additionally, JD introduces his newly adopted dog, Scarlet, and discusses the impact of community support during challenging times. The episode concludes with a mutual appreciation for the vibrant communities of Kerrville and Fredericksburg and a call to explore local wine tours.

Key highlights:

  • The Origin of Wine-Heimer Tours LLC
  • Party Buses and Wine Tour Experience
  • Wine Tours and Transportation Safety
  • Challenges in the Wine Tour Business
  • Adopting Scarlet: A Heartwarming Story

Resources:

Visit Wine-Heimer Tours LLC on:

Business Website

Instagram

Facebook

Follow JD Rose on:

Facebook

Categories
Hill Country Authors

Hill Country Authors – From Nursing to Novel Writing: The Journey of Teddy Jones

Welcome to a new season of the award-winning Hill Country Authors Podcast, sponsored by Stoney Creek Publishing. In this podcast, Hill Country resident Tom Fox visits with authors who live in and writes up the Texas Hill Country. In this episode, Tom Fox interviews Teddy Jones, exploring her fascinating journey from a career in nursing and academia to becoming a full-time fiction writer.

Teddy shares her love for education, her various roles in the nursing field, and her transition into writing. She discusses the inspiration and process behind her novel, ‘A Family of Good Women,’ which is based on historical events. Additionally, Teddy discusses her writing habits, the importance of setting in her stories, and her experiences working with Stoney Creek Publishing. The episode also touches on her upcoming projects and where listeners can connect with her work.

Key highlights:

  • Teddy’s Journey from Nursing to Academia
  • Transition to Full-Time Fiction Writing
  • The Genesis of ‘A Family of Good Women’
  • Teddy’s Writing Process
  • Professional Journey with Stoney Creek Publishing

Resources:

A Family of Good Women on:

TamuPress

Amazon

Stoney Creek Publishing

Follow Teddy Jones on:

Facebook

Instagram

Stoney Creek Publishing Website

Podcast Cover Art

Nancy Huffman Fine Art

Tom Fox

Instagram

Facebook

YouTube

Twitter

LinkedIn

Categories
Great Women in Compliance

Great Women in Compliance – Catching Up with the OG GWIC with Mary Shirley

Welcome to the Great Women in Compliance podcast with Hemma Lomax and Lisa Fine, sponsored by Corporate Compliance Insight and a part of the Compliance Podcast Network.  My guest today isn’t really a guest; she’s so much more.  She is an architect of GWIC, my first partner in compliance, and my first compliance friend, who remains a dear friend to this day.  She coined the phrase “Send the Elevator Back Down,” taught me about tall poppy syndrome, and I am still using her cheat codes.  Of course, it’s Mary Shirley!

Mary, can you update everyone on all the cool things that have been happening since you became, as we call it, #GWICemerita?

As a global compliance leader who has lived in several countries and now three very different states in the US, what do you see as the principles of a “culture of integrity” that apply to any business, regardless of geography or industry?

  • While there have been changes in US laws, particularly the FCPA, and newer laws in the EU and the UK, among others, are you seeing any shifts in how to define – or communicate – a culture of integrity?
  • You have compiled a list of questions for job seekers to ask about the terms of compliance programs and a culture of integrity. What do you think is the most revealing one and why?
    • Mine is “Can I talk to my predecessor?”

I look forward to seeing you very soon at SCCE CEI.  You and Matt Kelly are presenting “AI Governance for N00bs: A Beginner’s Guide for the Non-Tech Compliance Practitioner” on Sunday to kick off the event.

  • What do you see as the biggest opportunities for compliance professionals to use AI and machine learning?
  • What challenges do you see for integrating AI and machine learning into their compliance program, and how should we approach it?
  • What about the algorithmic bias?
  • It seems like ethics and compliance are being welcomed as “partners” at the AI governance table. What do you think is the most significant reason for this shift, and what can a compliance professional do to ensure they maintain that strategic seat at the table?

When you think about the first 200 episodes, do you have a specific non-substantive, non-podcast memory that sticks out to you?  Besides the origin story – which I still tell!