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AI in Financial Services in 5 Stories

AI in Financial Services in 5 Stories – Week Ending May 8, 2026

Welcome to AI in Financial Services in 5 Stories. A practical weekly roundup of the five most important AI developments affecting banking, insurance, payments, asset management, and fintech. Each Friday, Tom Fox will break down the top stories that matter most through the lenses of compliance, risk management, governance, and business strategy. Designed for compliance professionals, executives, legal teams, and financial services leaders, it goes beyond headlines to explain why each development matters in a highly regulated industry. The result is a concise weekly briefing that helps listeners stay current on AI innovation while asking sharper questions about oversight, accountability, and trust.

This week’s stories include:

  1. AI is democratizing lending services. (Wolters Kluwer)
  2. AI’s delicate balance in banking. (Global Finance)
  3. AI is running into roadblocks in the banking industry. (American Banker)
  4. Anthropic with 10 new agents for banks. (Yahoo!Finance)
  5. FIS and Anthropic pair for Agentic AI in AML. (WSJ)

For more information on the use of AI in Compliance programs, Tom Fox’s new book, Upping Your Game, is available. You can purchase a copy of the book on Amazon.com.

To learn about the intersection of Sherlock Holmes and the modern compliance professional, check out Tom’s latest book, The Game is Afoot-What Sherlock Holmes Teaches About Risk, Ethics and Investigations on Amazon.com.

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AI Today in 5

AI Today in 5: May 8, 2026, The AI Guardrails Edition

Welcome to AI Today in 5, the newest addition to the Compliance Podcast Network. Each day, Tom Fox will bring you 5 stories about AI to start your day. Sit back, enjoy a cup of morning coffee, and listen in to AI Today In 5. All, from the Compliance Podcast Network. Each day, we consider five stories from the business world, compliance, ethics, risk management, leadership, or general interest about AI.

Top AI stories include:

  1. US and China to pursue AI guardrails. (WSJ)
  2. Where AI in banking is running into roadblocks. (American Banker)
  3. FIS and Anthropic pair for Agentic AI in AML. (FinTech Magazine)
  4. Agentic AI and enterprise bank compliance. (Wolters Kluwer)
  5. A bot impersonated a doctor, and the company sued. (HealthExec)

For more information on the use of AI in compliance programs, Tom Fox’s new book, Upping Your Game, is available. You can purchase a copy of the book on Amazon.com.

To learn about the intersection of Sherlock Holmes and the modern compliance professional, check out Tom’s latest book, The Game is Afoot-What Sherlock Holmes Teaches About Risk, Ethics and Investigations on Amazon.com.

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Creativity and Compliance

Creativity and Compliance: Compliance 6-Pack: Part 3 – An Attitude of Gratitude

Tom and Ronnie continue their six-part series highlighting the role of improv in compliance.  This series links improv lessons to corporate compliance and some of the key tools and strategies Ronnie has brought from his former world of improv to the corporate compliance communications realm. In today’s Improv & Compliance Lesson 3, they focus on ” an attitude of gratitude,” which means being grateful for information shared, postponing judgment, and dropping personal agendas to fully commit to what others contribute.

Ronnie explains how judgment on stage (of oneself or a scene partner) harms listening, support, and collaboration, while a silent “thank you” helps create openness and leads to more thoughtful responses. They connect this to corporate compliance, urging teams to resist judging employees who ask repeated questions (e.g., gifts and entertainment) and instead be welcoming, even when the ultimate answer is no. Feldman notes improv skills are practicable, references Viola Spolin’s action-driven approach to building intention, and recommends institutionalizing gratitude in reporting channels by thanking reporters, clarifying next steps, and reinforcing psychological safety.

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Creativity and Compliance is a multiple-award-winning podcast and was recently honored as one of the Top 35 Podcasts on Creativity by Feedspot.

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Blog

The Compliance Handbook, 7th Edition

As the Compliance Evangelist, I am pleased to announce the release of The Compliance Handbook, Seventh Edition. I believe it is the best single-author handbook for compliance professionals and about compliance professionals. Beautifully packaged, edited, and published by the country’s top legal and compliance publisher, LexisNexis.

This edition is an update of the Compliance Handbook, 7th edition. The handbook is a must-read for all ethics and compliance professionals. The Seventh Edition provides practical, helpful solutions to important ethics and compliance issues. It is comprehensive, accessible, and a must-have for every ethics and compliance professional.

As noted, I have teamed up with the country’s top legal and compliance publisher, LexisNexis Legal & Professional, to add to its winning series of compliance offerings. The Compliance Handbook, 7th edition, provides seasoned compliance professionals and those new to the profession with practical, actionable guidance and tools to design, implement, and continually enhance a best-practices compliance program. Why the need for this update?

Noted compliance maven Karen Moore said in the book’s foreword.

There is an increasing awareness that compliance and ethics stand at a unique crossroads—the intersection of human behavior and decision-making and of corporate identity, purpose, and mission. We operate at all levels of the organization: we satisfy the board, seek to understand strategy in the C-suite, engage middle managers, and stay relevant to the factory floor and frontline workers. We reconcile the need to defend the enterprise with the need to believe in its individuals. All that, within an increasingly complex landscape of shifting regulations, emerging risk areas, and geopolitical instability.

The Compliance Handbook, 7th edition, provides an in-depth look at the latest thinking and trends for the full range of critical compliance topics, including:

  • Compliance and business ventures;
  • Third-party risk management
  • The Board’s Role in Compliance
  • Continuous improvement;
  • Compliance innovation; and
  • And much more.

The Compliance Handbook, 7th edition, also takes a close look at the roles of all professionals with compliance responsibility, from Compliance Officers and Boards of Directors to Human Resources, Internal Audit and Internal Controls, and Communications and Training professionals. Understanding compliance responsibilities across the organization remains a key theme for both the Department of Justice (DOJ) and the Securities and Exchange Commission (SEC). In this 6th edition, I expand on the concepts articulated in previous editions for operationalizing your compliance program.

What’s new for the 7th edition?

  • Key compliance enforcement actions, DOJ pronouncements, and all things compliance from 2025;
  • The revised section on the use of AI in a best practices compliance program.
  • The significant revisions to the chapter on data analytics, and
  • Looking forward to compliance in 2030 and beyond.

The Compliance Handbook, 7th edition, incorporates the most current government pronouncements governing best practices compliance programs, including the 2024 Evaluation of Corporate Compliance Programs; the new DOJ whistleblower initiative; ideas on innovation in compliance training, data, and its use in improving and maintaining corporate culture; the continued evolution of AI in compliance; and much more.

The Compliance Handbook, 7th edition, is available in both print and eBook editions.  Visit the LexisNexis® Store at https://lexisnexis.com/fox20

To save 20% on The Compliance Handbook: A Guide to Operationalizing Your Compliance Program, please use the promotion code FOX20.

Offer expires December 31, 2026. The offer applies to new orders only, before shipping and taxes are calculated, and shipped to a U.S. address. Discount will be applied to each applicable product after code FOX20 is entered.

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AI Today in 5

AI Today in 5: May 7, 2026, The Compliance Investigations to AI Edition

Welcome to AI Today in 5, the newest addition to the Compliance Podcast Network. Each day, Tom Fox will bring you 5 stories about AI to start your day. Sit back, enjoy a cup of morning coffee, and listen in to AI Today In 5. All, from the Compliance Podcast Network. Each day, we consider five stories from the business world, compliance, ethics, risk management, leadership, or general interest about AI.

Top AI stories include:

  1. HR is still trying to catch up on AI risks. (HR Dive)
  2. AI for compliance investigations. (Security Brief)
  3. What regulators expect. (FinTech Global)
  4. San Diego is a fintech innovation hub. (Hype Magazine)
  5. What’s eating AI in healthcare? (HealthExec)

For more information on the use of AI in compliance programs, Tom Fox’s new book, Upping Your Game, is available. You can purchase a copy of the book on Amazon.com.

To learn about the intersection of Sherlock Holmes and the modern compliance professional, check out Tom’s latest book, The Game is Afoot-What Sherlock Holmes Teaches About Risk, Ethics and Investigations on Amazon.com.

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Hill Country Authors

Hill Country Authors Podcast: Reinvention at 84: Margie Seaman on Writing

Welcome to a new season of the award-winning Hill Country Authors Podcast, sponsored by Stoney Creek Publishing. In this podcast, Hill Country resident Tom Fox visits with authors who live in and write about the Texas Hill Country.  Host Tom Fox welcomes author Margie Seaman to discuss reinvention, resilience, and her writing career that began at age 84 after a 40-year marketing and training career at Foley’s Department Stores, starting in 1968.

Margie discusses her romance novel series, including Someday Belongs to Us and Someday Is Our Horizon, a “book within a book” featuring a 72-year-old writer protagonist and an 18th-century pirate storyline, set against a Panama Canal cruise narrative, emphasizing researched historical facts and humor while keeping the content family-appropriate. She describes overcoming fear through age-based confidence, her nocturnal, movie-like writing process, and her commitment to continuous learning and technology, including AI as a tool without emotion or “soul.” She reflects on Foley’s cultural and civic impact in Houston, retail changes after mergers, and her collaboration with publisher Loren Steffy at Stoney Creek Publishing. Margie also previews a forthcoming AI-themed novel and shares where to find her work online.

Key highlights:

  • Starting to Write at 84
  • Reinvention and Learning with AI
  • AI as a Tool, Not Soul
  • Writing Process and Style
  • Seniors and Tech Adoption
  • Next Book AI Love Story

Resources:

Margie Seaman on Stoney Creek Publishing

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Someday Belongs To Us

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Student Voices of the Hill Country

Student Voices of the Hill Country: A Schreiner Student Pod Series: Season 2 – Division III Student-Athlete Experience at Schreiner University

Welcome to Season 2 of the Student Voices of the Hill Country: A Schreiner Student Pod Series. In this series, we continue to explore the lives, views, and observations of Schreiner Students. In this episode 2, we look at the Student-Athlete Experience at Schreiner University, and how to balance time, facilities, academics, and NIL.

Our hosts today are Cody, who plays soccer, JT, who is also on the soccer team, and Amari, who runs track. They discuss the Division III student-athlete experience at Schreiner University versus Division I/II, emphasizing that DIII is a major commitment but less like a “job,” with athletics secondary to academics. They contrast the smaller-scale facilities and medical support at Schreiner with the large D1 resources, including multiple training areas, fields, and athlete-focused nutrition options; Amari notes that track practices are held at local high schools due to limited facilities. They highlight DIII’s close-knit community and easier access to coaches and professors through small classes, while noting that D1 athletes may receive more structured academic support (e.g., tutors) but face heavier schedules and greater stress. They describe NIL as minimal at DIII (e.g., about $150 earned) versus potentially massive at D1, and note that pathways can exist from DIII to higher levels and even to professional opportunities.

Key highlights:

  • Money And Facilities Gap
  • Small School Community
  • Team Culture and Competition
  • D1 Grind Versus D3

Other Hill Country-Focused Podcasts

⁠⁠Hill Country Authors Podcast⁠⁠

⁠⁠Hill Country Artists Podcast⁠⁠

⁠⁠Texas Hill Country Podcast Network

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GSK in China: 13 Years Later

GSK In China: 13 Years Later – Compliance Lessons Learned

Thirteen years after the GSK China scandal exploded onto the global stage, its lessons remain as urgent as ever for compliance professionals and business leaders. In this podcast series, we revisit the case not simply as corporate history, but as a living cautionary tale about culture, incentives, third parties, investigations, and governance. Each episode explores what went wrong, why it went wrong, and how those failures still echo in today’s compliance and ethics landscape. Join me as we unpack the scandal and draw practical lessons for building stronger, more resilient organizations. In this episode, we dissect corporate compliance lessons from GSK’s corruption scandal in China and consider GSK’s flawed response to anonymous whistleblower reports, the “Inspector Clouseau imitation,” and situate it against an earlier whistleblower case.

The discussion explains how bribery was operationalized through a targeted Botox marketing plan (“Vasili”) and the use of travel agencies as cash conduits via fake conferences and why frequent internal audits and PwC still missed it due to financial-audit “materiality” standards, which are set at zero under the FCPA. It outlines needed controls such as proper approval level, legitimate business purpose, enforcement, and preventive design; warns about siloed “functional trap” risk management; critiques “Olympian pronouncements” undermined by “tone in the middle” and unofficial messaging; and distinguishes auditing from real-time monitoring, including relationship-monitoring software that flags anomalous communication patterns, raising a final question about preventing corruption without creating a surveillance state.

Key highlights:

  • GSK China Scandal Setup
  • Why Investigations Fail
  • Travel Agencies as ATMs
  • Auditing Materiality Trap
  • Unofficial Messaging
  • Monitoring vs Auditing

Resources:

GSK in China: A Game Changer for Compliance on Amazon.com

GSK in China: Anti-Bribery Enforcement Goes Global on Amazon.com

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Ed. Note: the voices of the hosts, Timothy and Fiona, were created by Notebook LM based upon text written by Tom Fox

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Daily Compliance News

Daily Compliance News: May 7, 2026, The CNN Ted Turner Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen in to the Daily Compliance News. All, from the Compliance Podcast Network. Each day, we consider four stories from the business world, compliance, ethics, risk management, leadership, or general interest for the compliance professional.

Top stories include:

  • Farewell to Ted Turner. (CNN)
  • Lessons from agentic AI trailblazers. (FT)
  • JPMorgan rejects the claim but offered a $1MM settlement. (WSJ)
  • Phishing with fake compliance emails. (InfoSecurityMagazine)

For more information on the use of AI in compliance programs, Tom Fox’s new book, Upping Your Game, is available. You can purchase a copy of the book on Amazon.com.

To learn about the intersection of Sherlock Holmes and the modern compliance professional, check out Tom’s latest book, The Game is Afoot-What Sherlock Holmes Teaches About Risk, Ethics and Investigations on Amazon.com.

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Blog

The Warner Bros. Bidding War: Part 3 – The CCO Playbook for Transactions Under Pressure

The Warner Bros. Bidding War: Part 3 – The CCO Playbook for Transactions Under Pressure

The Warner Bros. (WBD) bidding war is not simply a Board story. It is a compliance operating model test. When a superior proposal emerges, the Chief Compliance Officer (CCO) must move from program design to execution discipline. Today, we conclude our short review of the Warner Bros./Netflix/Paramount dance and sale by considering lessons for the compliance professional.

In Part 1, we focused on the deal mechanics that led Warner Bros. Discovery to move from an agreed transaction with Netflix to a superior proposal from Paramount Skydance. In Part 2, the focus shifted to Board governance and fiduciary duty. This final post, Post 3, answers the operational question. What must the Chief Compliance Officer do when the process accelerates and governance must be proven in real time?

The answer is grounded in the DOJ’s Evaluation of Corporate Compliance Programs (ECCP). The core question remains constant. Is the program working in practice? A live transaction provides the answer.

Move Compliance Into the Transaction Control Room

Too many compliance functions treat M&A as a legal and financial activity. That approach fails when the transaction becomes contested. Once a superior proposal is identified, the compliance function must:

  • Participate in transaction governance meetings
  • Map control risks across disclosure, communications, and decision-making
  • Establish escalation pathways for new information

This is consistent with the expectations embedded in the DOJ’s Corporate Enforcement Policy, which rewards companies that demonstrate real-time awareness, escalation, and action. A compliance function that is not present during the decision-making process cannot later demonstrate that controls were effective.

Build and Execute an Evidence Protocol

The most significant compliance failure point in transactions is not misconduct. It is the absence of a reliable evidentiary record. In the WBD process, multiple streams of information were created simultaneously:

  • Board materials
  • Banker communications
  • Draft proposals and revisions
  • Internal analyses and emails

The CCO must ensure that the company has an evidence-based protocol that includes:

  • Centralized collection of transaction-related materials
  • Defined custodians for document integrity
  • Time-stamped records of key decisions and communications

Under the DOJ’s framework, this directly ties to the question of whether the company can demonstrate effectiveness through data and documentation. If the company cannot reconstruct its decision-making process, it cannot defend it.

Treat Disclosure Controls as a Real-Time Compliance System

Post 2 emphasized that disclosure is a governance issue. For the CCO, it is a control system. The compliance function should validate that:

  • The disclosure committee is activated and functioning continuously
  • There is a clear trigger matrix for Form 8-K filings and proxy updates
  • All external communications are coordinated and controlled

This is not theoretical. In a contested transaction, the volume and speed of information create a risk of selective disclosure, inconsistent messaging, or delayed filings. The CCO must ensure that disclosure controls meet the same standard as financial controls. They must be tested, documented, and operational.

Control Third-Party and Advisor Risk

Transactions introduce intense third-party engagement. Investment banks, legal advisors, consultants, and communications firms all operate at speed. In the WBD scenario, third-party actions included:

  • Structuring revised proposals
  • Communicating deal terms
  • Interacting with market participants

The CCO must ensure:

  • Clear protocols for third-party communications
  • Defined boundaries on who can speak on behalf of the company
  • Documentation of all material third-party interactions

This aligns with long-standing expectations under the Foreign Corrupt Practices Act (FCPA) and the broader third-party risk principles embedded in compliance programs. Even in a domestic transaction, third-party risk remains a control issue.

Align Governance With Internal Controls Frameworks

The events described in Parts 1 and 2 map directly onto internal control frameworks such as the COSO Internal Controls Framework. For the CCO, this means:

  • Control Environment: Tone at the top regarding disciplined decision-making
  • Risk Assessment: Identification of disclosure, litigation, and regulatory risks
  • Control Activities: Implementation of approval processes and documentation protocols
  • Information and Communication: Real-time disclosure and coordination
  • Monitoring: Ongoing review of transaction-related controls

This mapping is not academic. It is how the company demonstrates that governance is structured, repeatable, and effective.

Prepare for Day Two Risk

The transaction does not end with signing or closing. It creates a new risk profile. The CCO must plan for:

  • Integration of compliance programs across entities
  • Review of legacy decisions made during the transaction process
  • Preservation of records for litigation or regulatory review

This is where the DOJ’s focus on continuous improvement becomes critical. The company must show that it learns from the transaction and strengthens its program.

Connecting the Lessons Across the Series

Part 1 showed that deal terms, including termination fees and superior proposal mechanics, can change outcomes. Part 2 demonstrated that the Board must govern those changes through documented, disciplined processes. In Part 3, we demonstrated the connections between the two. The compliance function is the mechanism that allows the company to prove that governance worked. Without compliance execution, governance is an assertion. With compliance execution, governance becomes evidence.

Practical Action Steps for CCOs

  1. Embed compliance into the transaction governance structure at the outset of any deal.
  2. Implement an evidence protocol that captures all material transaction activity in real time.
  3. Test disclosure controls under accelerated conditions, including mock 8-K scenarios.
  4. Define and enforce third-party communication protocols.
  5. Map transaction governance to COSO and DOJ ECCP requirements before a contested situation arises.

Questions for the CCO

  1. If a regulator requested the full decision record tomorrow, could the company produce it?
  2. Are disclosure controls capable of operating continuously under transaction pressure?
  3. Is there a single source of truth for transaction-related documentation?
  4. Are third-party interactions fully documented and controlled?
  5. Has the compliance program been stress-tested in a high-speed governance scenario?

Final Thoughts

The Warner Bros. Discovery bidding war is not unique. What is unique is how clearly it illustrates the modern role of the Chief Compliance Officer. Compliance is no longer limited to preventing misconduct. It is responsible for enabling the company to act, decide, and disclose with integrity under pressure and then prove it. That is the standard set by the DOJ. That is the expectation of Boards. And that is the future of the compliance profession.