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Compliance Tip of the Day

Compliance Tip of the Day: Managing New Risks – Lessons from The Creature from The Black Lagoon

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements.

Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game.

Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law.

Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

How does the discovery of the Creature from the Black Lagoon guide a compliance professional in managing new and emerging risks?

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Compliance Tip of the Day

Compliance Tip of the Day: Branding Lessons for Compliance from Count Dracula

Welcome to “Compliance Tip of the Day,” the podcast where we bring you daily insights and practical advice on navigating the ever-evolving landscape of compliance and regulatory requirements.

Whether you’re a seasoned compliance professional or just starting your journey, our aim is to provide you with bite-sized, actionable tips to help you stay on top of your compliance game.

Join us as we explore the latest industry trends, share best practices, and demystify complex compliance issues to keep your organization on the right side of the law.

Tune in daily for your dose of compliance wisdom, and let’s make compliance a little less daunting, one tip at a time.

How can Count Dracula inform your Compliance Branding? In more ways than you think.

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Innovation in Compliance

Innovation in Compliance: Revolutionizing Compliance: AI’s Role in Shaping The Future of Compliance Financial Institutions

Innovation comes in many areas and compliance professionals need to not only be ready for it but embrace it. Join Tom Fox, the Voice of Compliance, as he visits with top innovative minds, thinkers, and creators in the award-winning Innovation in Compliance podcast.

In this episode, Tom Fox has an enlightening discussion with John Sun, CEO of Spring Labs, sponsor of this podcast, as they delve into the transformative impact of AI on compliance in the financial sector.

John shares his journey from a Chief Risk Officer at Avant to leading Spring Labs, an AI company focused on creating innovative compliance tools for financial institutions. The episode explores the significant gap in existing compliance tools and the company’s contributions to making compliance processes more efficient and adoptable. They cover the challenges faced by compliance professionals in communicating the value of these tools to quantitative-oriented stakeholders and highlight how AI-powered solutions like Zanko ComplianceAssist, Agent Assist, and Customer Assist are enhancing efficiency and accuracy.

Additionally, the conversation touches on how AI is being used to convert unstructured conversational data into actionable insights, leading to better business decisions and process improvements. This episode offers valuable insights for financial institutions aiming to use customer feedback as a strategic resource and emphasizes the growing importance of AI in compliance and data management.

Key Highlights:

  • The Genesis of Spring Labs
  • Strategic Value of Compliance Management
  • Leveraging AI in Compliance
  • Streamlining Customer Service with AI
  • Leveraging Data for Business Efficiency
  • AI’s Role in Structuring Data
  • Future of AI in Compliance

Resources:

John Sun on LinkedIn

Spring Labs

Tom Fox

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Daily Compliance News

Daily Compliance News: October 29, 2024 – The Olympus Chief Fired Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen to the Daily Compliance News. All from the Compliance Podcast Network.

Each day, we consider four stories from the business world: compliance, ethics, risk management, leadership, or general interest for the compliance professional.

In today’s edition of Daily Compliance News:

  • Olympus chief fired for purchasing illegal drugs. (FT)
  • Alibaba settles with shareholders for $433MM. (WSJ)
  • Will the Houston Chronicle business columnist be jailed under a Trump Administration? (Houston Chronicle)
  • Carlos Watson says guilty verdict should be tossed. (Reuters)

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Blog

Creating, Strengthening, and Maintaining Corporate Culture: Lessons from The Mummy

Ed. Note: This week, leading up to Halloween, I will examine lessons for compliance professionals through the lens of the great Universal Movie Monsters: Frankenstein, Wolfman, Dracula, and The Mummy. Our final offer is Boris Karloff’s original film version of The Mummy. 

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In the 1932 classic The Mummy, Boris Karloff’s portrayal of Imhotep reveals a lesson far beyond the supernatural realm: the dangers of neglecting the past and allowing an ancient curse to resurface. The movie’s central theme of resurrection and control reflects what happens in corporate culture when old habits, unaddressed problems, or toxic elements re-emerge due to inattention. Building a strong, resilient corporate culture is crucial for compliance professionals, not unlike guarding against an ancient curse that could unravel the organization.

In her recent speech at the SCCE conference, Nicole Argentieri provided valuable insights into the importance of creating, strengthening, and maintaining corporate culture. Her message was clear: corporate culture is not a static entity. Like Imhotep’s curse, it can decay if not properly maintained, leading to disastrous consequences. The 2024 Evaluation of Corporate Compliance Programs (2024 ECCP) emphasizes the importance of culture in mitigating compliance risks, making it clear that companies must prioritize their corporate ethos as a proactive strategy for risk management.

The Origins of Corporate Culture: Digging into the Foundations

In The Mummy, the archaeological team unknowingly unleashes a destructive force by uncovering and neglecting the historical warning signs of the curse. This is analogous to companies that need more of their corporate culture. Just as the archaeologists ignored the history behind Imhotep’s tomb, companies often overlook the foundational values and behaviors that drive their internal culture.

Argentieri’s speech underscores the importance of understanding where your corporate culture comes from. The 2024 ECCP stresses the need for companies to actively cultivate a culture of compliance, ethics, and integrity. It’s not enough to have values written in a code of conduct—those values must be woven into the company’s fabric, from leadership to the newest employee.

The origins of a corporate culture come directly from leadership. Just as the resurrection of Imhotep was enabled by human error, a toxic or lax corporate culture can take root if leaders do not actively promote ethical behavior. Compliance professionals must work with leadership to ensure the company’s mission, values, and expectations are clearly communicated and consistently upheld. Without this strong foundation, the “mummy” of unethical behavior can quickly rise.

Resurrecting Old Problems: The Danger of Neglect

In The Mummy, Imhotep’s curse returns because it was never truly addressed; it was sealed away but not eradicated. This is a powerful metaphor for what happens in corporate culture when old issues, such as poor leadership behavior, unethical practices, or lack of accountability, are allowed to fester. If left unchecked, these issues can resurface and cause significant harm to the organization.

Argentieri’s speech touched on this very point. Moreover, the 2024 ECCP requires companies to identify and address the risks that could undermine their culture. Compliance professionals must proactively monitor the workplace for signs of cultural erosion. These issues must be confronted head-on, whether lax attitudes toward compliance, a lack of whistleblower protections, or unethical leadership practices.

Regular audits, surveys, and employee feedback mechanisms are critical tools for uncovering hidden problems before they escalate. By monitoring corporate culture at regular intervals, compliance professionals can prevent “mummies” from reawakening and wreaking havoc on the organization.

Leadership: The Keepers of the Tomb

In The Mummy, the characters who succeed are the ones who recognize the danger and take action to stop it. For a company to maintain a strong culture, leadership must play an active role. The tone from the top is crucial in shaping the behavior of the entire organization. Leaders who demonstrate a commitment to compliance and ethical behavior set the standard for others to follow.

Argentieri highlighted the importance of leadership in her speech, noting that the DOJ expects company leadership to be fully engaged in promoting and maintaining a culture of compliance. The 2024 ECCP calls for leadership to demonstrate commitment to compliance in words and actions. This includes regular involvement in compliance activities, support for compliance personnel, and a clear message that ethical behavior is non-negotiable.

Just as the characters in The Mummy had to confront the curse with courage and resolve, corporate leaders must take ownership of the company’s ethical standards. They are the keepers of the tomb, ensuring that the organization’s values and principles are protected from decay.

Strengthening the Culture: Continuous Vigilance

One of the key themes of The Mummy is the importance of vigilance. Imhotep’s return resulted from human negligence—those responsible did not take the necessary precautions to prevent his resurrection. Similarly, a company’s corporate culture can weaken without continuous effort to maintain and strengthen it.

Argentieri’s speech clarified that the DOJ wants companies to maintain their corporate culture proactively. The 2024 ECCP expects companies to actively monitor their culture, assess risks, and adjust their compliance programs as needed. This requires a commitment to continuous improvement, strengthening internal controls, updating policies, and providing regular training to employees at all levels.

A strong compliance program evolves with the organization. Just as archaeologists learn from the past to protect the future, compliance officers must learn from past mistakes and adjust their strategies to prevent future failures. This might mean revisiting training programs, adjusting disciplinary measures, or enhancing whistleblower protections.

Maintaining a Culture of Compliance: The Final Seal

The ending of The Mummy reminds us that threats can be contained, but only with the right tools and vigilance. In the corporate world, maintaining a culture of compliance is an ongoing process. It requires a commitment to ethical behavior, continuous monitoring, and strong leadership. A company’s corporate culture must be seen as a living entity—one that requires nurturing, attention, and protection.

The 2024 ECCP provides clear guidelines for how companies can maintain a strong culture of compliance. It emphasizes clear communication, regular training, and leadership engagement. Compliance professionals ensure these elements are in place, and the culture remains strong even as new risks emerge.

Learning from The Mummy

The Mummy teaches us that neglecting the past can have dangerous consequences; the same is true for corporate culture. If a company fails to build, strengthen, and maintain its culture of compliance, it risks allowing unethical behavior to resurface, potentially leading to disastrous outcomes.

Argentieri’s recent SCCE speech and the 2024 ECCP offer a roadmap for compliance professionals. By focusing on strong leadership, continuous monitoring, and proactive risk management, companies can create a culture that not only withstands the test of time but also thrives in an ever-changing business environment.

The curse of Imhotep may have been fiction, but the risks facing corporate culture are all too real. Compliance professionals must act as guardians, ensuring that their organizations are protected from ethical missteps that can lead to the unearthing of far more dangerous threats.

Categories
Riskology

Riskology by Infortal: Episode 35 – Riskology in London with BABL AI

Riskology by Infortal™ is coming to you this week from the GRC Risk Conference in London. 

Join host Ian Oxnevad as he discusses the intersection of AI and Risk with the CEO of BABL AI, Shea Brown. Their discussion covers several dynamics of AI development and implementation in the context of the growing global risk landscape and the challenges posed by autonomous decision making. 

Overview of BABL AI:

BABL AI conducts comprehensive evaluations of your company’s algorithms, assessing ethical, safety, compliance, liability, and reputational risks. BABL AI employs Certified Independent Auditors to ensure your AI systems comply with the ever-changing AI regulation landscape. They are at the forefront of performing risk and impact assessments in the AI space.

BABL AI employs a detailed methodology for identifying and mitigating AI risks that draw from humanistic fields of law and philosophy.  By thoroughly mapping how AI systems interact with human stakeholders, companies can more effectively identify specific risks. 

Overview of Infortal Worldwide:

Infortal™ Worldwide provides the full suite of due diligence investigation services to support your company’s risk management program and investment due diligence process. This includes investigation capabilities in over 160+ countries worldwide. 

For over 35 years, Infortal™ has enabled clients across all industries to mitigate their business risks and protect employees and assets globally.

Infortal™ Worldwide is also at the forefront of examining how geopolitical risk can impact strategic decision-making, the long-term sustainability of your business, and the potential downstream impact on key partners and suppliers. 

Infortal™ Worldwide focuses on solving risk before it starts. 

Risk Management & AI

AI introduces new dimensions of risk to the ever-changing risk management landscape by extending the reach of malicious actors. 

Fortunately, as Shea Brown points out, defenders against attacks can also benefit from AI. In fact, companies are increasingly integrating AI into their risk management strategies, which reflects a broader trend towards digital transformation across industries.

AI-based risks, however, are complicated by the fact that there are an increasing number of use cases for new AI technology. For example, there are new vulnerabilities in the fields of autonomous vehicles, facial recognition, and resource distribution. Companies can no longer ignore the building AI revolution. 

To prevent disaster, companies must carefully review their risk exposure to outside actors using AI and from challenges created by using the technology in house. During and soon after implementing AI solutions, it is important to gain a deep understanding of how the new technology will impact existing systems and processes. 

AI-audits provide a great mechanism to ensure that any new tech is up the requisite standards and increases transparency to relevant stakeholders.

Buyer Beware

The market is becoming saturated with seemingly revolutionary solutions in the risk management space. However, increased investment in this space does attract bad actors offering subpar or worse, even fraudulent solutions. 

This makes it important to know who is behind the companies you are considering buying from or partnering with. Conducting deep level due diligence on the companies and partners you plan to do business with in the AI space is important to make sure you are onboarding enhancements and not detractors from your bottom line. 

AI and the Human Element

In the world of AI development, an often-overlooked element for successful AI implementation is the need for human-centric oversight. Human supervisors can catch mistakes that automated systems overlook, providing a needed layer of security and reliability. 

This is especially important in high-risk areas where AI decisions have social and individual impact. By integrating a human-in-the-loop approach, organizations can better align their AI systems with ethical standards and a human focus. 

Mitigating Risks

While integrating AI-based technology into existing programs can pose certain risks for firms, the benefits can be significant. The key is making sure you know what you are getting and that any new technology will live up to your firm’s values. 

Importantly, AI does not eliminate the importance of accounting for human behavior. Currently individuals are still driving decision making and controlling the use of AI technology. 

Conducting due diligence on potential suppliers and performing audits on the AI impact to your company will place you ahead of the curve in terms of benefiting from the AI advancements now available in the risk management space. 

Resources:

Infortal Worldwide

Email

Dr. Ian Oxnevad on LinkedIn

Shea Brown on LinkedIn

Categories
Corruption, Crime and Compliance

How to Conduct an Internal Compliance Site Visit and Review

How can companies ensure that their compliance programs are robust enough to handle today’s complex ethical challenges?

In this episode, Michael Volkov dives into the critical components of conducting an internal compliance site visit and review. He highlights the significance of these visits in understanding operational risks and compliance culture. With real-world examples, Michael emphasizes the need for a proactive approach to compliance, ensuring that organizations are not only following regulations but also fostering an ethical environment.

Listen in as Michael talks about:

  • Conducting personal interviews with key staff to assess the compliance culture and operational challenges.
  • Reviewing and testing transactions across various vendor categories to ensure compliance with protocols.
  • Evaluating the effectiveness of training programs and employee understanding of ethical standards and compliance awareness.
  • Verifying compliance with internal policies and conduct due diligence on charitable contributions.
  • Assessing the compliance processes surrounding sponsorships and their alignment with company policies.
  • Implementing thorough due diligence practices for third-party vendors to mitigate risks.
  • Reviewing employee expense reports to ensure proper documentation and compliance with gift, meals, entertainment, and hospitality policies.

Resources:

Michael Volkov on LinkedIn | Twitter

The Volkov Law Group

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Adventures in Compliance

The Casebook of Sherlock Holmes – Investigative Lessons from The Adventure of The Mazarin Stone

In this new season of Adventures in Compliance, host Tom Fox takes a deep dive into the Sherlock Holmes collection The Case-Book of Sherlock Holmes  by Arthur Conan Doyle. It is a final set of twelve Sherlock Holmes short stories by Arthur Conan Doyle, first published in the Strand Magazine between October 1921 and April 1927. In this episode, we consider the story, the Adventure of the Mazarin Stone. In this story, Sherlock Holmes investigates a case involving a master jewel thief and Holmes investigative techniques. This story provides several valuable investigative lessons for the 21st century compliance professional.

Fox explores how the investigative brilliance of Sherlock Holmes can be applied to modern corporate compliance. Fox translates Holmes’ detective methods into valuable compliance strategies. He discusses how creative investigative techniques, effective witness handling, and quick resolution tactics from Holmes’ era can benefit today’s compliance professionals. With reference to the 2024 updates to the DOJ Whistleblower Financial Incentive Program, Fox emphasizes the importance of timely action, collaboration with external authorities, and attention to detail.

Highlights Include:

  • Holmes’ Clever Tactics and the Jewel Thief
  • Internal Investigative Lessons for Compliance Professionals
  • Maintaining Control in Tense Situations
  • Staying Focused on Objectives
  • Gathering Evidence Discreetly
  • Handling Key Witnesses

Resources:

The New Annotated Sherlock Holmes

Sherlock Holmes FAQ by Dave Thompson

For an audio/video version of the Compliance Kids book, Speaking Up is AWESOME, contact Tom Fox. 

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Daily Compliance News

Daily Compliance News: October 28, 2024 – The Lights on in South Africa Edition

Welcome to the Daily Compliance News. Each day, Tom Fox, the Voice of Compliance, brings you compliance-related stories to start your day. Sit back, enjoy a cup of morning coffee, and listen to the Daily Compliance News. All from the Compliance Podcast Network.

Each day, we consider four stories from the business world: compliance, ethics, risk management, leadership, or general interest for the compliance professional.

In today’s edition of Daily Compliance News:

  • No corruption = lights on in South Africa. (Bloomberg)
  • Yet another judge says that NLRB is constitutional. (Reuters)
  • Modern slavery stopped on the Scottish trawler. (BBC)
  • What went wrong at Boeing? (WSJ)

Categories
FCPA Compliance Report

FCPA Compliance Report: Navigating Global Compliance and Risk – Lessons from The Pager Attacks

Welcome to the award-winning FCPA Compliance Report, the longest running podcast in compliance. In this edition of the FCPA Compliance Report, Tom Fox visits with Dr. Ian Oxnevad and Chris Mason from Infortal Worldwide about the Israeli attack on Hezbollah through its pagers and explores what all of this means for the compliance professional.

The podcast explores the compliance and supply chain ramifications stemming from pagers licensed by a Taiwanese company to a Hungarian firm which were subsequently used to disrupt Hezbollah’s operations. This incident serves as a springboard for discussing the broader implications for global businesses, emphasizing the essential role of due diligence in complex supply chains. The episode offers insightful commentary on how Hezbollah’s lack of scrutiny over their suppliers led to vulnerabilities that were exploited by Israel, acting as a cautionary tale for organizations everywhere. Key topics include the unexpected ways legitimate companies can be compromised, the pervasive nature of risk management, and the importance of vetting and verifying partners across all industries to maintain business integrity and reputation.

Highlights in this Episode:

  • Attack on Hezbollah
  • Compliance and Supply Chain Issues
  • Payment Anomalies and Red Flags
  • Lessons Learned and Risk Management
  • The Importance of Knowing Your Risk Profile
  • Unintended Consequences and Risk Management
  • Final Thoughts on Supply Chain Vulnerabilities

Resources:

Infortal Worldwide

Dr. Ian Oxnevad on LinkedIn

Chris Mason on LinkedIn

Tom Fox

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